3dsmax startup error

Deadline
1

We tried installing visual C++ 2005 (both the x86 and x64 are now installed)
the machines are running max 2008, xp 64 pro sp2, dual 2.66ghz xeons (L5430) deadline 3.1

Here is my error

Exception Details

RenderPluginException – An error occurred in StartJob(): 3dsmax startup: Error getting connection from 3dsmax: Deadline 3dsmax startup error: lightningMax.dlx does not appear to have loaded on 3dsmax startup, check that it is the right version and installed to the right place. (Deadline.Plugins.ScriptPlugin+FailRenderException)

RenderPluginException.Cause: JobError (2)

Exception.Data: ( )

Exception.TargetSite: Void StartJob(Deadline.Jobs.Job)

Exception.Source: deadline

Exception.StackTrace:

at Deadline.Plugins.ScriptPlugin.StartJob(Job job)

at Deadline.Plugins.Plugin.StartJob(Job job)

at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()

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2

It could be that the lightning.dlx plugin is missing another dependency. You can try running the Depends application on lightning.dlx,which should tell you which dll(s) are missing.

Download the dependency walker application found here:
dependencywalker.com/

I’ve attached a document that shows how to use it. The *.dlx files can be found in \your\repository\plugins\3dmax. Just be sure to run dependency walker from the machine you’re getting the error on, and be sure to point to the appropriate dlx file based on the version of max you are using.

Feel free to post a screen shot of the results.

Cheers,