In a small number of submitter installations (2 of 100), an error popup is raised on launching the submitter UI in 3DSMax. The UI launches but is non functioning correctly.
My analysis is that the SMTD paths are all referring to the repository root rather than local folders.
The repository root is \mhl.co.uk\dfs\render\deadline.
The Listener output is as follows:
[code]Resolving Network Path: 153ms
SMTD_AutoLoadSuccessful = true
Running submission script “\mhl.co.uk\dfs\render\deadline\submission\3dsmax\Main\RegionManipulator.ms”
Loading RegionManipulator.ms: 49ms
Running submission script “\mhl.co.uk\dfs\render\deadline\submission\3dsmax\Main\TileManipulator.ms”
Loading TileManipulator.ms: 29ms
Running submission script “\mhl.co.uk\dfs\render\deadline\submission\3dsmax\Main\SubmitMaxToDeadline_Functions.ms”
Loading SubmitMaxToDeadline_Functions.ms: 468ms
Running submission script “\mhl.co.uk\dfs\render\deadline\submission\3dsmax\Main\SubmitMaxToDeadline_SanityCheck_Private.ms”
Loading SubmitMaxToDeadline_SanityCheck_Private.ms: 112ms
Running submission script “\mhl.co.uk\dfs\render\deadline\submission\3dsmax\Main\SubmitMaxToDeadline_SanityCheck_General.ms”
Loading SubmitMaxToDeadline_SanityCheck_General.ms: 46ms
Running submission script “\mhl.co.uk\dfs\render\deadline\submission\3dsmax\Main\SubmitMaxToDeadline_SanityCheck.ms”
Loading SubmitMaxToDeadline_SanityCheck.ms: 35ms
Running submission script “\mhl.co.uk\dfs\render\deadline\submission\3dsmax\Main\SubmitMaxToDeadline.ms”
Loading SubmitMaxToDeadline.ms: 34ms
Running submission script “\mhl.co.uk\dfs\render\deadline\submission\3dsmax\Main\SubmitMaxToDeadline_Defaults.ini”
Loading SubmitMaxToDeadline_Defaults.ini: 31ms
Running submission script “\mhl.co.uk\dfs\render\deadline\submission\3dsmax\Main\SubmitMaxToDeadline_StickySettings.ini”
Loading SubmitMaxToDeadline_StickySettings.ini: 39ms
– Error occurred in SMTD_JobScheduling.open(); filename: C:\Users\boris.otkhmezuri\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu\scripts\SubmitMaxToDeadline.ms; position: 114280; line: 2795
– Frame:
– theDate: undefined
– theFS: #()
– theIndex: 1
– tempFile: “\mhl.co.uk\dfs\render\deadline\temp_TempDate.txt”
– theFile: undefined
MAXScript Rollout Handler Exception:
– Runtime error: FileStream cannot create: \mhl.co.uk\dfs\render\deadline\temp_TempDate.txt <<
Total SMTD Launcher Time: 75783ms[/code]
The most obvious symptom would appear to be that SMTDPaths.tempDir is pointing to [repository root]/temp (which does not exist), rather than the normal local directory e.g. "C:\Users\stephen.miller\AppData\Local\Thinkbox\Deadline7\temp".
Below is the complete SMTDPaths struct.
(SMTDPathsStruct HomeDir:"\\mhl.co.uk\dfs\render\deadline\"
UserHomeDir:"\\mhl.co.uk\dfs\render\deadline\"
BinDir:"C:\Program Files\Thinkbox\Deadline7\bin\"
LogsDir:"\\mhl.co.uk\dfs\render\deadline\logs\"
tempdir:"\\mhl.co.uk\dfs\render\deadline\temp\"
settingsDir:"\\mhl.co.uk\dfs\render\deadline\settings\"
DeadlineExec:"C:\Program Files\Thinkbox\Deadline7\bin\deadlinecommand.exe"
DeadlineBGExec:"C:\Program Files\Thinkbox\Deadline7\bin\deadlinecommandbg.exe"
SubmitInfoFile:"\\mhl.co.uk\dfs\render\deadline\temp\max_submit_info.job"
JobInfoFile:"\\mhl.co.uk\dfs\render\deadline\temp\max_job_info.job"
DraftConfigFile:"\\mhl.co.uk\dfs\render\deadline\temp\draft_tile_config.txt"
resultFile:"\\mhl.co.uk\dfs\render\deadline\temp\max_output.txt"
BitmapList:"\\mhl.co.uk\dfs\render\deadline\temp\max_sceneBitmaps.txt"
RestoreTempMaxFile:"\\mhl.co.uk\dfs\render\deadline\temp\max_backup_file.mx"
SubmitOutput:"C:\Users\BORIS~1.OTK\AppData\Local\Temp\submitOutput.txt"
SubmitExitCode:"C:\Users\BORIS~1.OTK\AppData\Local\Temp\submitExitCode.txt"
iniFile:"C:\Users\boris.otkhmezuri\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu\plugcfg\SubmitMaxToDeadline.ini"
ImsqVbscriptFile:"\\mhl.co.uk\dfs\render\deadline\temp\copyImsq.py"
NetworkRoot:"\\mhl.co.uk\dfs\render\deadline"
submitSubFolder:"C:\Users\BORIS~1.OTK\AppData\Local\Temp\")
At some point in the installation these values have been set incorrectly.
Below are the values for two 3DSMax paths, all of which I believe are set consistent with other installations.
getDir #temp
"C:\Users\boris.otkhmezuri\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu\temp"
getDir #userscripts
"C:\Users\boris.otkhmezuri\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu\scripts"
Please advise what would have caused the temp (and other folders) to be pointed differently.