Hey !
I’ve found a bug recently.
Looks like Monitor have a hard time if user has an accent in his name.
We recently created a new user “Théo” and since then all the team (~15 persons) all have huge crash of monitor and when rebooted the layout was totally broken.
I found it with a ASCI error in the monitor logs.
2015-07-17 14:42:33: BEGIN - PROD53\TAT
2015-07-17 14:42:33: Deadline Monitor 7.1 [v7.1.2.1 R (53013d5bd)]
2015-07-17 14:42:33: Time to initialize: 94.000 ms
2015-07-17 14:42:37: Auto Configuration: No auto configuration for Repository Path could be detected, using local configuration
2015-07-17 14:42:37: Auto Configuration: Picking configuration based on: PROD53 / 10.0.22.1
2015-07-17 14:42:37: Auto Configuration: No auto configuration could be detected, using local configuration
2015-07-17 14:42:37: Time to connect to Repository: 717.000 ms
2015-07-17 14:42:37: Time to check user account: 16.000 ms
2015-07-17 14:42:37: Time to purge old logs and temp files: 0.000 s
2015-07-17 14:42:38: Time to synchronize plugin icons: 47.000 ms
2015-07-17 14:42:38: Traceback (most recent call last):
2015-07-17 14:42:38: File “DeadlineMonitor\UI\Forms\MonitorDockWidget.py”, line 373, in restoreWidgetState
2015-07-17 14:42:38: File “DeadlineMonitor\UI\DisplayWidgets\JobListWidget.py”, line 22, in restoreWidgetState
2015-07-17 14:42:38: File “DeadlineMonitor\UI\DisplayWidgets\FilterListWidget.py”, line 78, in restoreWidgetState
2015-07-17 14:42:38: UnicodeEncodeError: ‘ascii’ codec can’t encode character u’\ufffd’ in position 3533: ordinal not in range(128)
2015-07-17 14:42:38: Time to initialize main window: 249.000 ms
2015-07-17 14:42:38: Main Window shown
2015-07-17 14:42:38: Time to show main window: 32.000 ms
2015-07-17 14:45:37: Listener Thread - OnConnect: Listener Socket has been closed.
Tell me if you can re produce this.
No hurry, we just changed his name ^^
Thanks !
We hit that with our new team member Zoë actually. Be aware that we’re suffering with it too, so we should be working on a fix.