AWS Thinkbox Discussion Forums

C4D crashing during render, node hanging up on dialog box

  1. v6.2.0.32 R
  2. Windows 7 SP1
  3. C4D R15 + VRAY 1.8
  4. Crash occurs when rendering a VRAY scene.

We’ve been having an issue with C4D crashing out during render and hanging up the node with a dialog box. The node will not attempt to re-render the frame until the dialog box has been manually dismissed. See the attached image. The ‘CINEMA 4D has stopped working’ box just sits there holding up the node.

While I’m pretty sure Deadline isn’t causing the crash, I think it’s something with VRAY, I’m wondering if Deadline is supposed to be automatically dismissing the error message so it can try to render the scene again??

Here’s the Slave report from one of our nodes. Note that the only plugin being used in the scene is VRAY, despite the node loading some other ones:

=======================================================
Error
=======================================================
Error in CheckExitCode: Renderer returned non-zero error code, 255. Check the log for more information.
   at Deadline.Plugins.ScriptPlugin.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage, AbortLevel& abortLevel)

=======================================================
Type
=======================================================
RenderPluginException

=======================================================
Stack Trace
=======================================================
   at Deadline.Plugins.Plugin.RenderTask(String taskId, Int32 startFrame, Int32 endFrame)
   at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask(TaskLogWriter tlw)

=======================================================
Full Log
=======================================================
0: Task timeout is disabled.
0: Loaded job: FTR-WAREHOUSE-007-002 (5390b3bda33d567ff96c8b97)
0: INFO: Executing plugin script C:\Users\owner\AppData\Local\Thinkbox\Deadline6\slave\RENDER11\plugins\5390b3bda33d567ff96c8b97\Cinema4D.py
0: INFO: About: Cinema 4D Plugin for Deadline
0: INFO: The current environment will be used for rendering
0: Plugin rendering frame(s): 358
0: INFO: Starting Cinema 4D Task
0: INFO: Stdout Handling Enabled: True
0: INFO: Popup Handling Enabled: True
0: INFO: Using Process Tree: True
0: INFO: Hiding DOS Window: True
0: INFO: Creating New Console: False
0: INFO: Enforcing 64 bit build of Cinema 4D
0: INFO: Executable: "C:\Program Files\Maxon\CINEMA 4D R15\CINEMA 4D 64 Bit.exe"
0: INFO: Rendering main output to network drive
0: INFO: Rendering multipass output to network drive
0: INFO: Argument:  -nogui -render "Z:\01 - OPEN PROJECTS\FN--GREAT FOOD TRUCK RACE\03-C4D\WAREHOUSE\FTR-WAREHOUSE-007.c4d" -frame 358 358 -oresolution 1920 1080 -oimage "Z:\01 - OPEN PROJECTS\FN--GREAT FOOD TRUCK RACE\05-WORKING ASSETS\02-3D-SEQUENCES\WAREHOUSE-007\WAREHOUSE-007-" -omultipass "Z:\01 - OPEN PROJECTS\FN--GREAT FOOD TRUCK RACE\05-WORKING ASSETS\02-3D-SEQUENCES\WAREHOUSE-007\WAREHOUSE-007-"
0: INFO: Startup Directory: "C:\Program Files\Maxon\CINEMA 4D R15"
0: INFO: Process Priority: BelowNormal
0: INFO: Process Affinity: default
0: INFO: Process is now running
0: STDOUT: Starting CINEMA 4D 15.057 ...
0: STDOUT: Startup Directory: C:\Program Files\Maxon\CINEMA 4D R15
0: STDOUT: Write Directory: C:\Users\owner\AppData\Roaming\MAXON\CINEMA 4D R15_53857526
0: STDOUT: Preferences Directory: C:\Users\owner\AppData\Roaming\MAXON\CINEMA 4D R15_53857526\prefs
0: STDOUT: pCache v0.36a (c) plugins4CINEMA4D.com
0: STDOUT: --------------------------------------------------------------------------------
0: STDOUT: TurbulenceFD v1.0 Rev 1330 64Bit Jan 16 2014
0: STDOUT: Copyright (c) 2008-2012 Jawset Visual Computing. All rights reserved.
0: STDOUT: Log file:
0: STDOUT: C:/Users/owner/AppData/Roaming/jawset/turbulence.log
0: STDOUT: --------------------------------------------------------------------------------
0: STDOUT: TFD [  0.861] CUDA driver version is insufficient for CUDA runtime version in Core\util\cuda_host_util.cpp(26)
0: STDOUT: 000007FED80EA8B9 (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED7E7C65A (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED7E7AD7A (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED7E69033 (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED8121F1B (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED8C8149D (TFD_loader_R15): (filename not available): (function-name not available)
0: STDOUT: 000007FED8C8127D (TFD_loader_R15): (filename not available): (function-name not available)
0: STDOUT: 000000013F72094A (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 000000013F717D48 (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 000000013F20EC31 (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 00000001401DB6A0 (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 000000014030D59C (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 00000000775D59ED (kernel32): (filename not available): BaseThreadInitThunk
0: STDOUT: 000000007770C541 (ntdll): (filename not available): RtlUserThreadStart
0: STDOUT: TFD [  1.143] CUDA driver version is insufficient for CUDA runtime version in Core\util\cuda_host_util.cpp(101)
0: STDOUT: 000007FED80EA8B9 (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED7E7C65A (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED7E7AD7A (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED7E6DD4D (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED8121F20 (TurbulenceFD_R15_1330): (filename not available): (function-name not available)
0: STDOUT: 000007FED8C8149D (TFD_loader_R15): (filename not available): (function-name not available)
0: STDOUT: 000007FED8C8127D (TFD_loader_R15): (filename not available): (function-name not available)
0: STDOUT: 000000013F72094A (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 000000013F717D48 (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 000000013F20EC31 (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 00000001401DB6A0 (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 000000014030D59C (CINEMA 4D 64 Bit): (filename not available): (function-name not available)
0: STDOUT: 00000000775D59ED (kernel32): (filename not available): BaseThreadInitThunk
0: STDOUT: 000000007770C541 (ntdll): (filename not available): RtlUserThreadStart
0: STDOUT:  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
0: STDOUT: VrayForC4D Win64 1.8.1.68 Nov 28 2013 | www.vrayforc4d.com
0: STDOUT: Number of VRay Standalone DR Slave Nodes Authorized: 30
0: STDOUT:  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
0: STDOUT: == NextLimit RealFlow plug-in v2.3.1 ==
0: STDOUT: msg: override imagesize to 1920 1080
0: STDOUT: Loading Project: Z:\01 - OPEN PROJECTS\FN--GREAT FOOD TRUCK RACE\03-C4D\WAREHOUSE\FTR-WAREHOUSE-007.c4d
0: STDOUT: Several plugins used in this project are missing.
0: STDOUT: Saving may cause loss of plugin data!
0: STDOUT: Plugin 'xsThickness' (ID 1023127)
0: STDOUT: Rendering Phase: Setup
0: STDOUT: Progress: 1100%
0: STDOUT: Progress: 1101%
0: STDOUT: Progress: 1103%
0: STDOUT: Progress: 1105%
0: STDOUT: Progress: 1107%
0: STDOUT: Progress: 1109%
0: STDOUT: Progress: 1110%
0: STDOUT: Progress: 1112%
0: STDOUT: Progress: 1114%
0: STDOUT: Progress: 1115%
0: STDOUT: Progress: 1117%
0: STDOUT: Progress: 1118%
0: STDOUT: Progress: 1120%
0: STDOUT: Progress: 1121%
0: STDOUT: Progress: 1123%
0: STDOUT: Progress: 1125%
0: STDOUT: Progress: 1127%
0: STDOUT: Progress: 1128%
0: STDOUT: Progress: 1130%
0: STDOUT: Progress: 1131%
0: STDOUT: Progress: 1133%
0: STDOUT: Progress: 1134%
0: STDOUT: Progress: 1136%
0: STDOUT: Progress: 1137%
0: STDOUT: Progress: 1140%
0: STDOUT: Progress: 1141%
0: STDOUT: Progress: 1143%
0: STDOUT: Progress: 1144%
0: STDOUT: Progress: 1146%
0: STDOUT: Progress: 1147%
0: STDOUT: Progress: 1149%
0: STDOUT: Progress: 1150%
0: STDOUT: Progress: 1152%
0: STDOUT: Progress: 1154%
0: STDOUT: Progress: 1156%
0: STDOUT: Progress: 1157%
0: STDOUT: Progress: 1160%
0: STDOUT: Progress: 1162%
0: STDOUT: Progress: 1163%
0: STDOUT: Progress: 1166%
0: STDOUT: Progress: 1168%
0: STDOUT: Progress: 1169%
0: STDOUT: Progress: 1172%
0: STDOUT: Progress: 1174%
0: STDOUT: Progress: 1175%
0: STDOUT: Progress: 1177%
0: STDOUT: Progress: 1179%
0: STDOUT: Progress: 1181%
0: STDOUT: Progress: 1182%
0: STDOUT: Progress: 1185%
0: STDOUT: Progress: 1187%
0: STDOUT: Progress: 1188%
0: STDOUT: Progress: 1191%
0: STDOUT: Progress: 1193%
0: STDOUT: Progress: 1194%
0: STDOUT: Progress: 1197%
0: STDOUT: Progress: 1199%
0: STDOUT: Progress: 1100%
0: STDOUT: ------------------------------------------------------------------------
0: STDOUT: VRAY START RENDERING
0: STDOUT: Preparing renderer...
0: STDOUT: Creating bitmap manager
0: STDOUT:  initVRayStuff 
0: STDOUT: Vray License Acquired
0: STDOUT: --------------------------- DoVRayRender ---------------------------------
0: STDOUT:     Load VRay Library:: 49.022670 ms
0: STDOUT: warning: 
0: STDOUT: The 'linear workflow' option is deprecated and will be removed. Consider turning it off.
0: STDOUT: Progress: 1175%
0: STDOUT: Progress: 1191%
0: STDOUT: SDTree statistics:
0: STDOUT: Total number of faces stored: 509245
0: STDOUT: Max tree depth: 60
0: STDOUT: Average tree depth: 27.0773
0: STDOUT: Number of tree nodes: 249459
0: STDOUT: Number of tree faces: 1763333
0: STDOUT: Number of tree leafs: 98700
0: STDOUT: Average faces/leaf: 17.8656
0: STDOUT: Memory usage: 53.14 MB
0: STDOUT: Tracing 1440000 image samples for light cache in 32 passes.
0: STDOUT: Progress: 1100%
0: STDOUT: Bitmap file "Z:\01 - OPEN PROJECTS\FN--GREAT FOOD TRUCK RACE\03-C4D\WAREHOUSE\tex\NS-Wall-UV-B-001.png" loaded.
0: STDOUT: Bitmap file "Z:\01 - OPEN PROJECTS\FN--GREAT FOOD TRUCK RACE\03-C4D\WAREHOUSE\tex\Ground-Concrete.jpg" loaded.
0: STDOUT: Bitmap file "Z:\01 - OPEN PROJECTS\FN--GREAT FOOD TRUCK RACE\03-C4D\WAREHOUSE\tex\wood-036_silver-fir-3_b.jpg" loaded.
0: Task timeout is 4500 seconds (Regular Task Timeout)
0: INFO: Process exit code: 255


=======================================================
Details
=======================================================
Date: 06/06/2014 09:45:28
Frames: 358
Elapsed Time: 00:01:09:15
Job Submit Date: 06/05/2014 11:15:25
Job User: castle06
Average RAM Usage: 5444683264 (16%)
Peak RAM Usage: 6167941120 (18%)
Average CPU Usage: 1%
Peak CPU Usage: 21%

=======================================================
Slave Information
=======================================================
Slave Name: RENDER11
Version: v6.2.0.32 R  (2563d5bc8)
Operating System: Windows 7 Professional (SP1)
Machine User: owner
IP Address: fe80::8018:d639:34ed:9dbd%16
MAC Address: 00:25:90:F0:81:90
CPU Architecture: x64
CPUs: 32
CPU Usage: 0%
Memory Usage: 5.3 GB / 32.0 GB (16%)
Free Disk Space: 1.689 TB 
Video Card: Standard VGA Graphics Adapter

You can prevent windows from displaying those message boxes:
serverfault.com/questions/345292 … etc-dialog
neowin.net/forum/topic/10557 … ng-dialog/

The reason why Deadline can’t detect these message boxes is because the OS is showing them, not the process that crashed. Deadline only monitors popups from the processes that it is controlling.

Cheers,
Ryan

Thanks, Russell. I’ll give that a try and continue to troubleshoot why it’s crashing in the first place!

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