Hi,
I am trying to render a scene but 3ds max shuts down on all the workers. See error below:
axLightning: Render frame 1
2023-11-30 15:52:23: 0: INFO: MaxLightning: Overriding save file option to 1
2023-11-30 15:52:23: 0: INFO: MaxLightning: Rendering frame “D:\VDP Design Dropbox–PROJECTS–\THE_SEVENTH_ART\RITZ_CARLTON_RESORT_2022\017_ANIMATIONS\2BR_VILLA_BIRDSEYE\test\2BR_BIRDSEYE_.0001.tif”
2023-11-30 15:52:23: 0: INFO: MaxLightning: Rendering 0 render elements
2023-11-30 15:52:23: 0: INFO: MaxLightning: Setting up render parameters
2023-11-30 15:52:23: 0: INFO: MaxLightning: Rendering camera node 2BR_BIRDSEYE_CAM_002
2023-11-30 15:52:23: 0: INFO: MaxLightning: Checking multipass info for frame 1
2023-11-30 15:52:23: 0: INFO: MaxLightning: Opening renderer
2023-11-30 15:52:57: 0: Done executing plugin command of type ‘Render Task’
2023-11-30 15:52:57: 0: Executing plugin command of type ‘End Job’
2023-11-30 15:52:57: 0: INFO: End Job called - shutting down 3dsmax plugin
2023-11-30 15:52:57: 0: WARNING: Failed to save file.
2023-11-30 15:52:57: 0: WARNING: Did not receive a success message in response to EndJob: ERROR: Failed to save file.
2023-11-30 15:52:57: 0: INFO: Disconnecting socket connection to 3dsmax
2023-11-30 15:52:57: 0: INFO: Waiting for 3ds Max to shut down
2023-11-30 15:52:57: 0: INFO: 3ds Max has shut down
2023-11-30 15:52:57: 0: Done executing plugin command of type ‘End Job’
2023-11-30 15:53:01: Scheduler Thread - Render Thread 0 threw a major error:
2023-11-30 15:53:01: >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
2023-11-30 15:53:01: Exception Details
2023-11-30 15:53:01: RenderPluginException – Error: RenderTask: Unexpected exception (Failed to open the max renderer.
2023-11-30 15:53:01: )
2023-11-30 15:53:01: at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)
2023-11-30 15:53:01: RenderPluginException.Cause: JobError (2)
2023-11-30 15:53:01: RenderPluginException.Level: Major (1)
2023-11-30 15:53:01: RenderPluginException.HasSlaveLog: True
2023-11-30 15:53:01: RenderPluginException.SlaveLogFileName: C:\ProgramData\Thinkbox\Deadline10\logs\deadlineslave_renderthread_0-DESKTOP-T8V2IEE-0000.log
2023-11-30 15:53:01: Exception.TargetSite: Deadline.Slaves.Messaging.PluginResponseMemento d(Deadline.Net.DeadlineMessage, System.Threading.CancellationToken)
2023-11-30 15:53:01: Exception.Data: ( )
2023-11-30 15:53:01: Exception.Source: deadline
2023-11-30 15:53:01: Exception.HResult: -2146233088
2023-11-30 15:53:01: Exception.StackTrace:
2023-11-30 15:53:01: at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgq, CancellationToken bgr)
2023-11-30 15:53:01: at Deadline.Plugins.SandboxedPlugin.RenderTask(Task task, CancellationToken cancellationToken)
2023-11-30 15:53:01: at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajv, CancellationToken ajw)
2023-11-30 15:53:01: <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
2023-11-30 15:53:03: Skipping pending job scan because it is not required at this time
2023-11-30 15:53:03: Skipping repository repair because it is not required at this time
2023-11-30 15:53:03: Skipping house cleaning because it is not required at this time
2023-11-30 15:53:04: Scheduler Thread - Job’s Limit Groups:
2023-11-30 15:53:04: 0: Loading Job’s Plugin timeout is Disabled
2023-11-30 15:53:04: 0: SandboxedPlugin: Render Job As User disabled, running as current user ‘Gebruiker’
2023-11-30 15:53:06: All job files are already synchronized
2023-11-30 15:53:06: Plugin 3dsmax was already synchronized.
2023-11-30 15:53:06: 0: Executing plugin command of type ‘Initialize Plugin’
2023-11-30 15:53:06: 0: INFO: Executing plugin script ‘C:\ProgramData\Thinkbox\Deadline10\workers\desktop-t8v2iee\plugins\6568a0b9615c53106e3d2412\3dsmax.py’
2023-11-30 15:53:06: 0: INFO: Plugin execution sandbox using Python version 3
2023-11-30 15:53:06: 0: INFO: 3dsmax Plugin Initializing…
2023-11-30 15:53:06: 0: INFO: Worker Running as Service: False
2023-11-30 15:53:06: 0: INFO: About: 3dsmax Plugin for Deadline
2023-11-30 15:53:06: 0: INFO: The job’s environment will be merged with the current environment before rendering
2023-11-30 15:53:06: 0: Done executing plugin command of type ‘Initialize Plugin’
2023-11-30 15:53:07: 0: Start Job timeout is disabled.
2023-11-30 15:53:07: 0: Task timeout is disabled.
2023-11-30 15:53:07: 0: Loaded job: 2BR_VILLA_BIRDS_CLEAN_053 (6568a0b9615c53106e3d2412)
2023-11-30 15:53:07: 0: Executing plugin command of type ‘Start Job’
2023-11-30 15:53:07: 0: DEBUG: S3BackedCache Client is not installed.
2023-11-30 15:53:07: 0: INFO: Executing global asset transfer preload script ‘C:\ProgramData\Thinkbox\Deadline10\workers\desktop-t8v2iee\plugins\6568a0b9615c53106e3d2412\GlobalAssetTransferPreLoad.py’
2023-11-30 15:53:07: 0: INFO: Looking for legacy (pre-10.0.26) AWS Portal File Transfer…
2023-11-30 15:53:07: 0: INFO: Looking for legacy (pre-10.0.26) File Transfer controller in C:/Program Files/Thinkbox/S3BackedCache/bin/task.py…
2023-11-30 15:53:07: 0: INFO: Could not find legacy (pre-10.0.26) AWS Portal File Transfer.
2023-11-30 15:53:07: 0: INFO: Legacy (pre-10.0.26) AWS Portal File Transfer is not installed on the system.
2023-11-30 15:53:07: 0: INFO: Start Job called - starting up 3dsmax plugin
2023-11-30 15:53:07: 0: INFO: Rendering with 3ds Max Version: 2023
2023-11-30 15:53:07: 0: INFO: Not forcing a build of 3ds Max because version 2014 and later is 64 bit only
2023-11-30 15:53:07: 0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2023\3dsmax.exe
2023-11-30 15:53:07: 0: INFO: Worker 3ds Max Version: 25.3.0.3640
2023-11-30 15:53:07: 0: INFO: Submitted from 3ds Max Version: 25.3.0.3640
2023-11-30 15:53:07: 0: INFO: Submitted using Renderer Name: Corona:Corona
2023-11-30 15:53:07: 0: INFO: Submitted using Renderer Class Id: #(1655201228L, 1379677700L)
2023-11-30 15:53:07: 0: INFO: Checking registry for 3ds Max language code
2023-11-30 15:53:07: 0: INFO: Language code string: ENU
2023-11-30 15:53:07: 0: INFO: Language sub directory: en-US
2023-11-30 15:53:07: 0: INFO: Fail on existing 3dsmax process: 0
2023-11-30 15:53:07: 0: INFO: Run render sanity check timeout: 60 seconds
2023-11-30 15:53:07: 0: INFO: Load 3dsmax timeout: 10000 seconds
2023-11-30 15:53:07: 0: INFO: Start 3dsmax job timeout: 10000 seconds
2023-11-30 15:53:07: 0: INFO: Execute customize.ms script timeout: 1000 seconds
2023-11-30 15:53:07: 0: INFO: Progress update timeout: 8000 seconds
2023-11-30 15:53:07: 0: INFO: Progress update timeout disabled: False
2023-11-30 15:53:07: 0: INFO: Worker mode enabled: True
2023-11-30 15:53:07: 0: INFO: Silent mode enabled: False
2023-11-30 15:53:07: 0: INFO: Secure mode enabled: False
2023-11-30 15:53:07: 0: INFO: Local rendering enabled: True
2023-11-30 15:53:07: 0: INFO: 3dsmax start up file: C:\Users\Gebruiker\AppData\Local\Thinkbox\Deadline10\cache\H5yeW4ku2lrwtL8KCJukYmQx24\maxStartup\2023\deadlineStartupMax2023.max
2023-11-30 15:53:07: 0: INFO: Using user profiles: 1
2023-11-30 15:53:07: 0: INFO: 3dsmax user profile path: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU
2023-11-30 15:53:07: 0: INFO: 3dsmax plugcfg directory: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\en-US\plugcfg
2023-11-30 15:53:07: 0: INFO: 3dsmax network directory: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\Network
2023-11-30 15:53:07: 0: INFO: 3dsmax usermacros directory: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\usermacros
2023-11-30 15:53:07: 0: INFO: Scripts Startup Directory: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\scripts\startup
2023-11-30 15:53:07: 0: INFO: Kill ADSK WSCommCntr*.exe process: False
2023-11-30 15:53:07: 0: INFO: Workspace Directory: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\en-US\UI\Workspaces
2023-11-30 15:53:07: 0: INFO: Workspace ini file: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\en-US\UI\Workspaces\Workspace1.se.ini [Scene Explorer] set to [Visible=False]
2023-11-30 15:53:07: 0: INFO: 3dsmax data path: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU
2023-11-30 15:53:07: 0: INFO: 3dsmax ini file: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\3dsmax.ini
2023-11-30 15:53:07: 0: INFO: Network log file: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\Network\Max.log
2023-11-30 15:53:07: 0: INFO: Creating output directories if necessary…
2023-11-30 15:53:07: 0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2023\en-US\plugin.ini
2023-11-30 15:53:07: 0: INFO: Including user profile plugin ini: C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\Plugin.UserSettings.ini
2023-11-30 15:53:07: 0: INFO: Lightning connection plugin: C:\Users\Gebruiker\AppData\Local\Thinkbox\Deadline10\cache\H5yeW4ku2lrwtL8KCJukYmQx24\maxStartup\2023\lightning64Max2023.dlx
2023-11-30 15:53:07: 0: INFO: Temp folder: C:\ProgramData\Thinkbox\Deadline10\workers\desktop-t8v2iee\jobsData\6568a0b9615c53106e3d2412\0_temppqFUl0
2023-11-30 15:53:07: 0: INFO: 3dsmax socket connection port: 65140
2023-11-30 15:53:07: 0: INFO: Setting up startup environment
2023-11-30 15:53:07: 0: INFO: Setting Process Environment Variable DEADLINE_MAX_PORT to 65140
2023-11-30 15:53:07: 0: INFO: Setting Process Environment Variable DEADLINE_MAX_TOKEN to 571871583329
2023-11-30 15:53:07: 0: INFO: Setting NW_ROOT_PATH to ‘C:\ProgramData\Thinkbox\Deadline10\workers\desktop-t8v2iee\jobsData\6568a0b9615c53106e3d2412\0_temppqFUl0’ for this session
2023-11-30 15:53:07: 0: INFO: Setting Process Environment Variable NW_ROOT_PATH to C:\ProgramData\Thinkbox\Deadline10\workers\desktop-t8v2iee\jobsData\6568a0b9615c53106e3d2412\0_temppqFUl0
2023-11-30 15:53:07: 0: INFO: Setting DEADLINE_JOB_TEMP_FOLDER to ‘C:\ProgramData\Thinkbox\Deadline10\workers\desktop-t8v2iee\jobsData\6568a0b9615c53106e3d2412\0_temppqFUl0’ for this session
2023-11-30 15:53:07: 0: INFO: Setting Process Environment Variable DEADLINE_JOB_TEMP_FOLDER to C:\ProgramData\Thinkbox\Deadline10\workers\desktop-t8v2iee\jobsData\6568a0b9615c53106e3d2412\0_temppqFUl0
2023-11-30 15:53:07: 0: INFO: Copying C:\Users\Gebruiker\AppData\Local\Thinkbox\Deadline10\cache\H5yeW4ku2lrwtL8KCJukYmQx24\maxStartup\2023\lightning64Max2023.dlx to C:\ProgramData\Thinkbox\Deadline10\workers\desktop-t8v2iee\jobsData\6568a0b9615c53106e3d2412\0_temppqFUl0\lightning\lightning.dlx
2023-11-30 15:53:07: 0: INFO: Created temporary plugin ini file: C:\Users\GEBRUI~1\AppData\Local\Temp\dl_571871583329.ini
2023-11-30 15:53:07: 0: INFO: Temporary plugin ini contains:
2023-11-30 15:53:07: 0: [Include]
2023-11-30 15:53:07: 0: Original=C:\Program Files\Autodesk\3ds Max 2023\en-US\plugin.ini
2023-11-30 15:53:07: 0: UserProfile=C:\Users\Gebruiker\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\Plugin.UserSettings.ini
2023-11-30 15:53:07: 0: Deadline Lightning=C:\Users\Gebruiker\AppData\Local\Temp\lightningplugin_571871583329.ini
2023-11-30 15:53:07: 0: INFO: Setting Process Environment Variable ABORT_ON_ARNOLD_LICENSE_FAIL to Never Fail
2023-11-30 15:53:07: 0: INFO: Starting monitored managed process 3dsmaxProcess
2023-11-30 15:53:07: 0: INFO: Stdout Redirection Enabled: True
2023-11-30 15:53:07: 0: INFO: Stdout Handling Enabled: True
2023-11-30 15:53:07: 0: INFO: Popup Handling Enabled: True
2023-11-30 15:53:07: 0: INFO: QT Popup Handling Enabled: True
2023-11-30 15:53:07: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: True
2023-11-30 15:53:07: 0: INFO: Using Process Tree: True
2023-11-30 15:53:07: 0: INFO: Hiding DOS Window: True
2023-11-30 15:53:07: 0: INFO: Creating New Console: False
2023-11-30 15:53:07: 0: INFO: Running as user: Gebruiker
2023-11-30 15:53:07: 0: INFO: Executable: “C:\Program Files\Autodesk\3ds Max 2023\3dsmax.exe”
2023-11-30 15:53:07: 0: INFO: Argument: -p “C:\Users\GEBRUI~1\AppData\Local\Temp\dl_571871583329.ini” -q -s “C:\Users\Gebruiker\AppData\Local\Thinkbox\Deadline10\cache\H5yeW4ku2lrwtL8KCJukYmQx24\maxStartup\2023\deadlineStartupMax2023.max”
2023-11-30 15:53:07: 0: INFO: Full Command: “C:\Program Files\Autodesk\3ds Max 2023\3dsmax.exe” -p “C:\Users\GEBRUI~1\AppData\Local\Temp\dl_571871583329.ini” -q -s “C:\Users\Gebruiker\AppData\Local\Thinkbox\Deadline10\cache\H5yeW4ku2lrwtL8KCJukYmQx24\maxStartup\2023\deadlineStartupMax2023.max”
2023-11-30 15:53:07: 0: INFO: Startup Directory: “C:\Program Files\Autodesk\3ds Max 2023”
2023-11-30 15:53:07: 0: INFO: Process Priority: BelowNormal
2023-11-30 15:53:07: 0: INFO: Process Affinity: default
2023-11-30 15:53:07: 0: INFO: Process is now running
2023-11-30 15:53:07: 0: INFO: Waiting for connection from 3dsmax
2023-11-30 15:53:08: 0: STDOUT: Failed to find SSO server app AdSSO.exe in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Failed to find SSO server app AdSSO.exe in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Failed to find SSO server app AdSSO.exe in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Failed to find version compatibility file SSOVersionCompatibility.config in the following paths:
2023-11-30 15:53:08: 0: STDOUT: %SSOServerAppPath%
2023-11-30 15:53:08: 0: STDOUT: Version compatibility file SSOVersionCompatibility.config not found
2023-11-30 15:53:08: 0: STDOUT: Failed to find compatible client plugin version for AdSSOServices version 12.3.3.1803 since version compatibility file SSOVersionCompatibility.config is not found
2023-11-30 15:53:08: 0: STDOUT: Client plugin module not found:
2023-11-30 15:53:08: 0: STDOUT: AdSSOServices.dll module loaded (Version: 12.3.3.1803 Config: x64-Release File: C:/Program Files/Autodesk/3ds Max 2023/AdSSOServices.dll)
2023-11-30 15:53:08: 0: STDOUT: Searching for client config file SSOClient.config in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Found client config file at C:/Program Files/Autodesk/3ds Max 2023/SSOClient.config
2023-11-30 15:53:08: 0: STDOUT: Loading client config file C:/Program Files/Autodesk/3ds Max 2023/SSOClient.config
2023-11-30 15:53:08: 0: STDOUT: Unable to get AdSSO path from registry, failed with error: 2
2023-11-30 15:53:08: 0: STDOUT: Searching for SSO server app AdSSO.exe in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Failed to find SSO server app AdSSO.exe in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Searching for version compatibility file SSOVersionCompatibility.config in the following paths:
2023-11-30 15:53:08: 0: STDOUT: %SSOServerAppPath%
2023-11-30 15:53:08: 0: STDOUT: Searching for SSO server app AdSSO.exe in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Failed to find SSO server app AdSSO.exe in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Searching for SSO server app AdSSO.exe in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Failed to find SSO server app AdSSO.exe in the following paths:
2023-11-30 15:53:08: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2023
2023-11-30 15:53:08: 0: STDOUT: Failed to find version compatibility file SSOVersionCompatibility.config in the following paths:
2023-11-30 15:53:08: 0: STDOUT: %SSOServerAppPath%
2023-11-30 15:53:08: 0: STDOUT: Searching for compatible client plugin version for AdSSOServices version 12.3.3.1803 in version compatibility file SSOVersionCompatibility.config
2023-11-30 15:53:08: 0: STDOUT: Version compatibility file SSOVersionCompatibility.config not found
2023-11-30 15:53:08: 0: STDOUT: Failed to find compatible client plugin version for AdSSOServices version 12.3.3.1803 since version compatibility file SSOVersionCompatibility.config is not found
2023-11-30 15:53:08: 0: STDOUT: Client plugin module not found:
Does anyone know what this could be?