Hello,
I’m running into render issues on some of our old render nodes with Cinema4D R19.068. Below is the full job log of the error.
Deadline C4D CommandLine Log
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Error
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Error: Renderer returned non-zero error code, -1073741515. Check the log for more information.
at Deadline.Plugins.PluginWrapper.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage, AbortLevel& abortLevel)
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Type
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RenderPluginException
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Stack Trace
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at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage akb)
at Deadline.Plugins.SandboxedPlugin.RenderTask(String taskId, Int32 startFrame, Int32 endFrame)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter aai)
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Log
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2019-03-27 12:21:23: 0: Plugin will be reloaded because a new job has been loaded.
2019-03-27 12:21:23: 0: Loading Job's Plugin timeout is Disabled
2019-03-27 12:21:28: 0: Loaded plugin Cinema4D
2019-03-27 12:21:28: 0: Executing plugin command of type 'Sync Files for Job'
2019-03-27 12:21:29: 0: All job files are already synchronized
2019-03-27 12:21:29: 0: Synchronizing Plugin Cinema4D from {omitted}\resources\ns_apptools\deadline\DeadlineRepository10p\custom\plugins\Cinema4D took: 0 seconds
2019-03-27 12:21:29: 0: Done executing plugin command of type 'Sync Files for Job'
2019-03-27 12:21:29: 0: Executing plugin command of type 'Initialize Plugin'
2019-03-27 12:21:29: 0: INFO: Executing plugin script '{omitted}\AppData\Local\Thinkbox\Deadline10\slave\RENDER007\plugins\5c9b9a804a237e4d90b863b7\Cinema4D.py'
2019-03-27 12:21:31: 0: INFO: About: Cinema 4D Plugin for Deadline
2019-03-27 12:21:31: 0: INFO: Render Job As User disabled, running as current user 'techop'
2019-03-27 12:21:31: 0: INFO: The job's environment will be merged with the current environment before rendering
2019-03-27 12:21:31: 0: Done executing plugin command of type 'Initialize Plugin'
2019-03-27 12:21:31: 0: Start Job timeout is disabled.
2019-03-27 12:21:31: 0: Task timeout is disabled.
2019-03-27 12:21:31: 0: Loaded job: BROWNSTONE_TEST_v001 (5c9b9a804a237e4d90b863b7)
2019-03-27 12:21:31: 0: Executing plugin command of type 'Start Job'
2019-03-27 12:21:31: 0: INFO: Executing global asset transfer preload script '{omitted}\AppData\Local\Thinkbox\Deadline10\slave\RENDER007\plugins\5c9b9a804a237e4d90b863b7\GlobalAssetTransferPreLoad.py'
2019-03-27 12:21:31: 0: INFO: Looking for AWS Portal File Transfer...
2019-03-27 12:21:31: 0: INFO: Looking for File Transfer controller in C:/Program Files/Thinkbox/S3BackedCache/bin/task.py...
2019-03-27 12:21:31: 0: INFO: Could not find AWS Portal File Transfer.
2019-03-27 12:21:31: 0: INFO: AWS Portal File Transfer is not installed on the system.
2019-03-27 12:21:31: 0: INFO: Executing job preload script '{omitted}\AppData\Local\Thinkbox\Deadline10\slave\RENDER007\plugins\5c9b9a804a237e4d90b863b7\JobPreLoad.py'
2019-03-27 12:21:31: 0: get
2019-03-27 12:21:31: 0: appended C4D_PLUGINS_DIR={omitted}
2019-03-27 12:21:31: 0: get
2019-03-27 12:21:31: 0: appended C4D_SCRIPTS_DIR={omitted}
2019-03-27 12:21:31: 0: get
2019-03-27 12:21:31: 0: appended C4D_BROWSERLIBS={omitted}
2019-03-27 12:21:31: 0: get
2019-03-27 12:21:31: 0: appended g_prefsPath={omitted}
2019-03-27 12:21:31: 0: get
2019-03-27 12:21:31: 0: appended ADSKFLEX_LICENSE_FILE={omitted}
2019-03-27 12:21:31: 0: Done executing plugin command of type 'Start Job'
2019-03-27 12:21:31: 0: Plugin rendering frame(s): 0-4
2019-03-27 12:21:31: 0: Executing plugin command of type 'Render Task'
2019-03-27 12:21:32: 0: INFO: Starting Cinema 4D Task
2019-03-27 12:21:32: 0: INFO: Stdout Redirection Enabled: True
2019-03-27 12:21:32: 0: INFO: Stdout Handling Enabled: True
2019-03-27 12:21:32: 0: INFO: Popup Handling Enabled: True
2019-03-27 12:21:32: 0: INFO: QT Popup Handling Enabled: False
2019-03-27 12:21:32: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: False
2019-03-27 12:21:32: 0: INFO: Using Process Tree: True
2019-03-27 12:21:32: 0: INFO: Hiding DOS Window: True
2019-03-27 12:21:32: 0: INFO: Creating New Console: False
2019-03-27 12:21:32: 0: INFO: Running as user: techop
2019-03-27 12:21:32: 0: INFO: Not enforcing a build of Cinema 4D
2019-03-27 12:21:32: 0: INFO: Executable: "C:\Program Files\MAXON\CINEMA 4D R19\Commandline.exe"
2019-03-27 12:21:32: 0: INFO: Validating the path: '{omitted}\NSdev_CS9999\05_WORK\SBX\00_PROJECT_FILES\10_C4D\04_RENDERS\brownstone_test\v001'
2019-03-27 12:21:33: 0: INFO: Rendering main output to network drive
2019-03-27 12:21:33: 0: INFO: Validating the path: '{omitted}\NSdev_CS9999\05_WORK\SBX\00_PROJECT_FILES\10_C4D\04_RENDERS\brownstone_test\v001'
2019-03-27 12:21:33: 0: INFO: Rendering multipass output to network drive
2019-03-27 12:21:33: 0: INFO: Argument: -nogui -noopengl -render "{omitted}\NSdev_CS9999\05_WORK\SBX\00_PROJECT_FILES\10_C4D\01_PROJECTS\brownstone_test\BROWNSTONE_TEST_v001.c4d" -frame 0 4 -take "Main" -oresolution 1215 2160 -oimage "{omitted}\NSdev_CS9999\05_WORK\SBX\00_PROJECT_FILES\10_C4D\04_RENDERS\brownstone_test\v001\%prj" -omultipass "{omitted}\NSdev_CS9999\05_WORK\SBX\00_PROJECT_FILES\10_C4D\04_RENDERS\brownstone_test\v001\$prj"
2019-03-27 12:21:33: 0: INFO: Full Command: "C:\Program Files\MAXON\CINEMA 4D R19\Commandline.exe" -nogui -noopengl -render "{omitted}\NSdev_CS9999\05_WORK\SBX\00_PROJECT_FILES\10_C4D\01_PROJECTS\brownstone_test\BROWNSTONE_TEST_v001.c4d" -frame 0 4 -take "Main" -oresolution 1215 2160 -oimage "{omitted}\NSdev_CS9999\05_WORK\SBX\00_PROJECT_FILES\10_C4D\04_RENDERS\brownstone_test\v001\%prj" -omultipass "{omitted}\NSdev_CS9999\05_WORK\SBX\00_PROJECT_FILES\10_C4D\04_RENDERS\brownstone_test\v001\$prj"
2019-03-27 12:21:33: 0: INFO: Startup Directory: "C:\Program Files\MAXON\CINEMA 4D R19"
2019-03-27 12:21:33: 0: INFO: Process Priority: BelowNormal
2019-03-27 12:21:33: 0: INFO: Process Affinity: default
2019-03-27 12:21:33: 0: INFO: Process is now running
2019-03-27 12:21:33: 0: INFO: Process exit code: -1073741515
2019-03-27 12:21:33: 0: Done executing plugin command of type 'Render Task'
2019-03-27 12:21:33: 0: An exception occurred: Error: Renderer returned non-zero error code, -1073741515. Check the log for more information.
2019-03-27 12:21:33: at Deadline.Plugins.PluginWrapper.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage, AbortLevel& abortLevel) (Deadline.Plugins.RenderPluginException)
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Details
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Date: 03/27/2019 12:21:35
Frames: 0-4
Elapsed Time: 00:00:00:12
Job Submit Date: 03/27/2019 11:45:04
Job User: akline
Average RAM Usage: 6050373632 (12%)
Peak RAM Usage: 6050373632 (12%)
Average CPU Usage: 6%
Peak CPU Usage: 12%
Used CPU Clocks (x10^6 cycles): 7425
Total CPU Clocks (x10^6 cycles): 123741
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Slave Information
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Slave Name: RENDER007
Version: v10.0.22.3 Release (7607266eb)
Operating System: Windows 7 Professional (SP1)
Running As Service: No
CPU Architecture: x64
CPUs: 16
CPU Usage: 0%
Memory Usage: 5.6 GB / 48.0 GB (11%)
Free Disk Space: 686.684 GB
Video Card: NVIDIA Quadro FX 1800
This job does not require any plugins or GPU dependencies. If I copy the command line from the job and run it locally on the node, it works. There is one warning, but it’s not fatal nor does it affect the quality of the output frame. But I venture this is what Deadline is getting snagged on.
WARNING: Warning: symbol 'clCreateFramGLTexture' is missing. [win_dll.cpp(388)][main.cpp(13)]
For the sake of testing, we decided to swap the graphics card on one of the nodes with a card that supports Nvidia’s latest driver update (Nvidia NVS 310). Once we did this, the job rendered successfully with Deadline and no warning was produced rendering commandline locally.
We’d rather not invest anymore hardware in these nodes, is there anyway to have Deadline ignore the error and continue rendering?
Any thoughts or advice on how to proceed would be greatly appreciated. I’d be happy to provide any further information if needed.
Thanks in advance,
-Alex