Is there something that needs to be done to enable a clean install of the Repository on the mac? After a failed attempt to install I get the popup:
"A MongoDB database for Deadline 10 already exists on this machine. Reinstalling will erase all data from the database.
If you choose to overwrite an existing MongoDB installation, a backup of the database’s contents will be saved in the “backups” subdirectory of the MongoDB installation directory.
Do you want to reinstall it?"
Then a little later down the line the error:
There has been an error. An error occurred while configuring the database:
Could not connect to any of the specified MongoDB servers defined in the “Hostname” parameter of the “settings/connection.ini” file in the root of the Repository.
The installation then fails and as it didn’t get to the stage where it creates the uninstaller the only option is to manually delete the Applications>Thinkbox directory. This then leads to a loop of the above popup and error/failure when trying to reinstall.
Is there anything else that needs to be removed on the mac to make the installation clean?
specs are:
MacOS Big Sur v11.5
Mac mini 2018
3.6 Quad core intel
16GB ram
Deadline-10.1.17.4
Is there anything else that needs to be removed on the mac to make the installation clean?
remove osx and install linux or windows 
Joking aside, did you restart the machine? it’s possible the service is still running but the rest of the info has been removed.
running ps aux | grep mongo should reveal if it’s running (I think)
mean 
I did buy the mac so I could leave the windows box doing the hard work.
Thank you. Yeah after a reboot it doesn’t appear to be running the service. I wonder if there is a config file stashed away somewhere outside of the Applications directory. A spotlight search doesn’t reveal anything, though not entirely sure what to look for.
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Anything like this? /Library/LaunchDaemons/org.mongo*
Anything left in here /Applications/Thinkbox/*
https://docs.thinkboxsoftware.com/products/deadline/10.1/1_User%20Manual/manual/install-db-repo.html
did you have the RCS or other bits running and could that be causing an issue? I remember having a similar issue somewhere but can’t remember the locations OSX uses (the plist stuff etc)
Ah yes there is a
/Library/LaunchDaemons/org.mongodb.mongod_Deadline10DatabaseService.plist
Thank you I will nuke that.
Hmm. Getting there slowly. That definitely fixed the first issue with the installer still thinking there was a database installed. However the second issue remains.
There has been an error.
An error occurred while configuring the database:
Could not connect to any of the specified Mongo DB servers defined in the “Hostname” parameter of the “settings/connection.ini” file in the root of the Repository.
The following errors were encountered:
myhostname.home:
Internal error
myip
internal error
Wondered if it was a firewall thing but that should all be off.