deadline and backburner not caching or rendering (2013)

Krakatoa for 3ds Max
1

Krakatoa 2.1.5.48953 on max2013 PU5 cant render backburner job aparenty (even deadline jobs fail to render or partrition).
Partition and render jobs alike in deadline throw:

Error Message

GetConfigEntry: Script accessed non-existent config key RenderExecutable2013

The backburner throws:
3dsmax adapter error: Autodesk 3dsmax 15.5 reported error. No such feature exists.

so basically with max2013 i cant render or cache on the network. max 2010 doesn’t render on the new backburner.

Out of max2010 i get this in deadline:
Error Message

Could not automatically detect the install location of Backburner, which 3dsmax requires to run in network rendering mode - please check the installation of 3dsmax

(network render mode is not checked when i submit the scene)

2

This is an Autodesk-induced problem.

Deadline used to access Backburner to check for validity. Autodesk changed the location of Backburner and renamed some files.
We are fixing this in 5.2 SP1 (due out next month), but in the mean time you can disable the check from the Monitor:

SuperUser Mode > Configure Plugins > 3ds Max > Render Options > Check That 3dsmax Installation Is Valid > False

3

Will try immeditey! Thanks a lot. it was driving me bonkers :frowning: I had a feeling max2013 is to blame, i had to change a few things already because everything is in new locations…

4

Did the suggested, now i get this error mesage:

Error Message

Exception during render: An error occurred in RenderTasks(): RenderTask: Unexpected exception (Exception caught in 3ds max: – Runtime error: Unable to open renderer, possible recursion
2012/12/03 08:32:06 INF: Loaded C:/Users/Anselm/AppData/Local/Thinkbox/Deadline/slave/Thunderhawk/jobsData/untitled.max
2012/12/03 08:32:06 WRN: Gamma Correction Settings are Being Changed
2012/12/03 08:32:06 INF: Job: C:/Users/Anselm/AppData/Local/Thinkbox/Deadline/slave/Thunderhawk/jobsData/untitled.max
2012/12/03 08:32:06 INF: SYSTEM: Production renderer is changed to Krakatoa. Previous messages are cleared.

at Deadline.Plugins.ScriptPlugin.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage)

when i partition with max 2010 it just sits there. no errors, just nothing ever happens.