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Deadline dxva error

We are seeing this error using MAX22/Vray5 and DL. The only error listed further down the log is the dxva error. I cannot figure out what is happening with these files. I do not know what that error may indicate.

Deadline Client Version: 10.1.20.3 Release (1a0d97d0f)
FranticX Client Version: 2.4.0.0 Release (c43c364b2)

Error: FailRenderException : RenderTask: Unexpected exception (Trapped SEH Exception in CurRendererRenderFrame(): Access Violation
)
at Deadline.Plugins.DeadlinePlugin.FailRender(String message) (Python.Runtime.PythonException)
File “C:\ProgramData\Thinkbox\Deadline10\workers\RNX21\plugins\62ec41d633735cbeb00c0909\3dsmax.py”, line 405, in RenderTasks
self.MyMaxController.RenderTasks()
File “C:\ProgramData\Thinkbox\Deadline10\workers\RNX21\plugins\62ec41d633735cbeb00c0909\3dsmax.py”, line 1626, in RenderTasks
self.RenderFrame(frame)
File “C:\ProgramData\Thinkbox\Deadline10\workers\RNX21\plugins\62ec41d633735cbeb00c0909\3dsmax.py”, line 2523, in RenderFrame
self.PollUntilComplete(not self.DisableProgressUpdateTimeout)
File “C:\ProgramData\Thinkbox\Deadline10\workers\RNX21\plugins\62ec41d633735cbeb00c0909\3dsmax.py”, line 2993, in PollUntilComplete
self.Plugin.FailRender(“RenderTask: Unexpected exception (%s)” % e.Message)
at Python.Runtime.Dispatcher.Dispatch(ArrayList args)
at __FranticX_GenericDelegate0Dispatcher.Invoke()
at Deadline.Plugins.DeadlinePlugin.RenderTasks()
at Deadline.Plugins.DeadlinePlugin.DoRenderTasks()
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgj, CancellationToken bgk)
at Deadline.Plugins.SandboxedPlugin.RenderTask(Task task, CancellationToken cancellationToken)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajq, CancellationToken ajr)

STDOUT: [39636:24640:0804/181359.012:ERROR:mf_helpers.cc(14)] Error in dxva_video_decode_accelerator_win.cc on line 517

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