Hi there,
I’ve sent few emails from two different email account yesterday to the sales support, still no answer.
We need some licenses very soon.
Should I use the same email I use to log in here?
We have a Sales email (thinkbox-sales@amazon.com), and a Support email (support@thinkboxsoftware.com). There is no “Sales Support” email.
Can you please confirm which email you used?
We have seen a few cases where communication could be blocked, but usually from our email to the customer’s server. If you emailed thinkbox-sales@amazon.com, all members of the team should have received a copy.
Can you please email me at bobo AT amazon DOT com with your request and I will forward it to the Sales team. They can then check to see if a previous email from the same address got in…