Deadline with 3dsMax in JapaneseMode

Deadline
1

Hi, I have had trouble with deadline, error message is below.
Phrase with ,* on front and back of it was in Japanes on my system
so I have translated.
Job was sent from Krakatoa.I wanted to try partitioning in free mode Deadline.
The language I use for my 3dsMax is suspicious.

My system

CPU corei7 920
WinXp64bit with 12GRAM
3dsMax 2009 sp1 Japanese
Krakatoa 1.5.1.38002

Please let me know if you need any other informations.

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Exception Details

RenderPluginException – An error occurred in StartJob(): There was an error running the 3dsmax command line renderer, C:\Program Files\Autodesk\3ds Max 2009\3dsmaxcmd.exe
This may be caused by an incorrect install of 3dsmax.
Contact Deadline support with the following information from its command line output:
‘PAD2009/10/06 12:44:56; Error while opening scene file : “C:\Program Files\Autodesk\3ds Max 2009”’ (Deadline.Plugins.ScriptPlugin+FailRenderException)

RenderPluginException.Cause: JobError (2)

Exception.Data: ( )

Exception.TargetSite: Void StartJob(Deadline.Jobs.Job)

Exception.Source: deadline

Exception.StackTrace:

location Deadline.Plugins.ScriptPlugin.StartJob(Job job)

location Deadline.Plugins.Plugin.StartJob(Job job)

location Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()

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2

Sorry I forgot.
The version of Deadline is 3.1.0.36430.
I just want to know if the Deadline works with japanese systme or not.

Please Inform.
Thanks.

3

Can you post the non-translated line? Part of the 3dsmax integrity check is to run 3dsmaxcmd.exe without arguments, and look for the a specific line of text, which we’re currently assuming is in english. If you can post the non-translated line, we can try to find a more general solution.

As a workaround for now, you should be able to disable the “use 3dsmaxcmd.exe workaround” option in the 3dsmax plugin configuration.

Cheers,

  • Ryan