Hey Henrik,
I agree a remote session would most likely be easiest to take a look at this. Send me an email at grantbartel@thinkboxsoftware.com and we can set up a time and details.
Grant
Hello All,
My team is experiencing this Error: Renderer returned non-zero error code, 1 with Tile Rendering on Maya with Arnold export option.
The logs say it’s tryng to find a tile file that isn’t there:
2020-09-17 14:54:01: 0: STDOUT: Unable to read file: //path/to/server/images/beauty/_tile_1x1_4x4_Maya_Project.001.exr for tile: Tile0
2020-09-17 14:54:01: 0: STDOUT: exr_input_file Error: failed to open exr file //path/to/server/images/beauty/_tile_1x1_4x4_Maya_Project.001.exr
2020-09-17 14:54:01: 0: STDOUT: Draft Tile Assembler Failed! See job log for more details.
2020-09-17 14:54:01: 0: STDOUT: Traceback (most recent call last):
2020-09-17 14:54:01: 0: STDOUT: File "C:\Users\server-name\AppData\Local\Thinkbox\Deadline10\slave\server22\plugins\5f63d80c1a3c35556c56647b\Assembler.py", line 150, in <module>
2020-09-17 14:54:01: 0: STDOUT: tileImage = Draft.Image.ReadFromFile(tileFilename, tileImageInfo)
2020-09-17 14:54:01: 0: STDOUT: RuntimeError: exr_input_file Error: failed to open exr file //path/to/server/images/beauty/_tile_1x1_4x4_Maya_Project.001.exr