While trying to create a shotgun version the error I get is :
“An error occurred while attempting to create a new Version in Shotgun”
That’s it. I have verbose turned on but it’s not very verbose. I am not sure where to look to find what the error is.
Yes I can connect to shotgun. yes it shows tasks, etc
thanks for any help
rob
Hey Rob,
Sorry for leaving you hanging there, your post kinda slipped through the cracks.
Which version/build of Deadline are you running? You can get the full version number from the “About…” menu in any of the Deadline Applications. When you mentioned the Verbose option, I’m assuming you’re talking about the option in the Shotgun Event Plugin settings (and not the Slave Verbosity)? Because that definitely should be printing out a more detailed message…
Just to confirm, this is happening on submission of the job, right?
Cheers,
Version info:
Deadline Version: 5.2.0.47700
FranticX Version: 2.0.0.47694
Yes I have Enable Verbose Errors set to True
This is happening when I right click on a job and Scripts -> Create Shotgun Version
Yes I can see all the tasks associated with the user. That all works. Just not enough error data to figure out what I have configured incorrectly.
Rob
Aaaah, gotcha. I didn’t realise you were using the right-click script for this; that makes a lot more sense
I’ve attached an updated version that should print out a more verbose error, and give us an idea of what’s going on. Just extract the zip file to ‘scripts/Jobs/JobCreateShotgunVersion/JobCreateShotgunVersion.py’ in your Deadline Repository. Keep in mind that you’ll likely have to restart the Monitor for the change to take effect.
I’m guessing it’s probably one of the Version field codes (in the Shotgun Event Plugin config) that are incorrect/typoed/don’t exist. I just noticed we’re not stripping whitespace from them, so I would definitely check to make sure there aren’t any leading or trailing spaces in any of the field codes.
Cheers,
wow that was helpful. we were missing sg_first_frame and sg_last_frame. crazy!
did that made sure they were number fields and versions are being added. spiffy !!!
super useful.
Awesome! Good to hear you got it working!