Error Deadline 3DS Max 2021 Vray 5

Hello, Could someone help me to understand the following error?
It happens sometimes and sometimes doesn’t.

Any help will be great.

Thanks,

=======================================================
Error

Error: FailRenderException : RenderTask: Unexpected exception (Monitored managed process “3dsmaxProcess” has exited or been terminated.
2020/11/24 14:10:02 DBG: [01612] [16896] Starting network
2020/11/24 14:10:02 INF: [01612] [16896] Application started with secure mode state ‘OFF’
2020/11/24 14:10:02 INF: [01612] [16896] Python version: 3
2020/11/24 14:10:02 INF: [01612] [16896] Product version: 3ds Max 2021.2 Update (23.2.0.2215)
2020/11/24 14:10:02 DBG: [01612] [16896] ADP Initialize: Done
2020/11/24 14:10:02 INF: [01612] [16896] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.
2020/11/24 14:10:02 DBG: [01612] [16896] Could not find the specified file in DefaultSettingsParser::parse()
2020/11/24 14:10:08 DBG: [01612] [16896] Graphics driver requested by the user : Nitrous
2020/11/24 14:10:08 DBG: [01612] [16896] Graphics driver actually created in the viewports : null driver
2020/11/24 14:10:11 INF: [01612] [16896] Autodesk 3ds Max Security Tools is active via configuration settings
2020/11/24 14:10:11 INF: [01612] [16896] ALC Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2021\applicationplugins\securitytools\contents\scripts\ALC_SecurityTool.ms)
2020/11/24 14:10:11 INF: [01612] [16896] ALC2 Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2021\applicationplugins\securitytools\contents\scripts\ALC2_SecurityTool.ms)
2020/11/24 14:10:11 INF: [01612] [16896] CRP Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2021\applicationplugins\securitytools\contents\scripts\CRP_SecurityTool.ms)
2020/11/24 14:10:11 INF: [01612] [16896] ADSL Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2021\applicationplugins\securitytools\contents\scripts\ADSL_SecurityTool.ms)
2020/11/24 14:10:19 DBG: [01612] [16896] Starting network
2020/11/24 14:10:20 DBG: [01612] [16896] Calling NetRenderPreLoad
2020/11/24 14:10:20 DBG: [01612] [16896] in NetWorkerPreLoad. jobFile: ; jobname: C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\jobsData\5fbd5a46a10d32055a7eaa03\maxStartup\0\deadlineStartupMax2021.max
2020/11/24 14:10:20 DBG: [01612] [16896] in Init. jobFile: ; jobname: C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\jobsData\5fbd5a46a10d32055a7eaa03\maxStartup\0\deadlineStartupMax2021.max
2020/11/24 14:10:20 DBG: [01612] [16896] in Init. calling nrGetIface. jobToSend: C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\jobsData\5fbd5a46a10d32055a7eaa03\maxStartup\0\deadlineStartupMax2021.max
2020/11/24 14:10:20 DBG: [01612] [16896] in NetWorkerPreLoad. curJobname: C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\jobsData\5fbd5a46a10d32055a7eaa03\maxStartup\0\deadlineStartupMax2021.max; init: 0
2020/11/24 14:10:20 DBG: [01612] [16896] in NetWorkerPreLoad. calling PostInitMessageSystem()
2020/11/24 14:10:20 DBG: [01612] [16896] in NetWorkerPreLoad. srv_pid: 0
2020/11/24 14:10:20 DBG: [01612] [16896] leaving NetWorkerPreLoad. LoadLib()
2020/11/24 14:10:20 DBG: [01612] [16896] NetRenderPreLoad passed
2020/11/24 14:10:20 DBG: [01612] [16896] Graphics driver requested by the user : Nitrous
2020/11/24 14:10:20 DBG: [01612] [16896] Graphics driver actually created in the viewports : null driver
2020/11/24 14:10:20 DBG: [01612] [16896] Graphics driver requested by the user : Nitrous
2020/11/24 14:10:20 DBG: [01612] [16896] Graphics driver actually created in the viewports : null driver
2020/11/24 14:10:20 DBG: [01612] [16896] Graphics driver requested by the user : Nitrous
2020/11/24 14:10:20 DBG: [01612] [16896] Graphics driver actually created in the viewports : null driver
2020/11/24 14:10:20 INF: [01612] [16896] SYSTEM: Production renderer is changed to Arnold. Previous messages are cleared.
2020/11/24 14:10:30 DBG: [01612] [16896] Interface8::LoadFromFile(C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\jobsData\5fbd5a46a10d32055a7eaa03\maxStartup\0\deadlineStartupMax2021.max)
2020/11/24 14:10:30 INF: [01612] [16896] Starting to load file: C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\jobsData\5fbd5a46a10d32055a7eaa03\maxStartup\0\deadlineStartupMax2021.max
2020/11/24 14:10:30 DBG: [01612] [16896] WARNING: The Populate data is missing on your system.
2020/11/24 14:10:30 INF: [01612] [16896] Done loading file: C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\jobsData\5fbd5a46a10d32055a7eaa03\maxStartup\0\deadlineStartupMax2021.max
2020/11/24 14:10:30 DBG: [01612] [16896] Interface8::LoadFromFile(C:/Users/boxx/AppData/Local/Thinkbox/Deadline10/slave/BOXX_NODE_A/jobsData/5fbd5a46a10d32055a7eaa03/empty_scene.max)
2020/11/24 14:10:30 INF: [01612] [16896] Starting to load file: C:/Users/boxx/AppData/Local/Thinkbox/Deadline10/slave/BOXX_NODE_A/jobsData/5fbd5a46a10d32055a7eaa03/empty_scene.max
2020/11/24 14:10:31 WRN: [01612] [16896] Gamma Correction Settings are Being Changed
2020/11/24 14:10:31 INF: [01612] [16896] Done loading file: C:/Users/boxx/AppData/Local/Thinkbox/Deadline10/slave/BOXX_NODE_A/jobsData/5fbd5a46a10d32055a7eaa03/empty_scene.max
2020/11/24 14:10:31 INF: [01612] [16896] SYSTEM: Production renderer is changed to V-Ray 5, hotfix 2. Previous messages are cleared.
2020/11/24 14:10:31 INF: [01612] [16896] [V-Ray] ============================================================
2020/11/24 14:10:31 INF: [01612] [16896] [V-Ray] Console created, V-Ray 5.00.05 for x64 from Jul 28 2020, 18:11:18
2020/11/24 14:10:31 INF: [01612] [16896] [V-Ray] ============================================================
2020/11/24 14:10:31 INF: [01612] [16896] [V-Ray] Compiled with Microsoft Visual C++ compiler, version 19.12
2020/11/24 14:10:31 INF: [01612] [16896] [V-Ray] Host is 3ds Max, version 23
2020/11/24 14:10:31 INF: [01612] [16896] [V-Ray] V-Ray DLL version is 5.00.05
2020/11/24 14:10:40 DBG: [01612] [16896] Interface8::LoadFromFile(\SERVERNAME\data\3DS\ASSETS\SCENES\SETS_SETUP\EMPTY_SCENE.max)
2020/11/24 14:10:40 INF: [01612] [16896] Starting to load file: \SERVERNAME\data\3DS\ASSETS\SCENES\SETS_SETUP\EMPTY_SCENE.max
2020/11/24 14:10:41 INF: [01612] [16896] Done loading file: \SERVERNAME\data\3DS\ASSETS\SCENES\SETS_SETUP\EMPTY_SCENE.max
)
at Deadline.Plugins.DeadlinePlugin.FailRender(String message) (Python.Runtime.PythonException)
File “C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\plugins\5fbd5a46a10d32055a7eaa03\3dsmax.py”, line 378, in RenderTasks
self.MyMaxController.RenderTasks()
File “C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\plugins\5fbd5a46a10d32055a7eaa03\3dsmax.py”, line 1572, in RenderTasks
self.RenderFrame( frame )
File “C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\plugins\5fbd5a46a10d32055a7eaa03\3dsmax.py”, line 2424, in RenderFrame
self.ExecuteMaxScriptFile( self.MaxScriptJobScript, frameNumber=self.CurrentFrame )
File “C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\plugins\5fbd5a46a10d32055a7eaa03\3dsmax.py”, line 2764, in ExecuteMaxScriptFile
returnedMessage = self.PollUntilComplete( useTimeout, timeout )
File “C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\plugins\5fbd5a46a10d32055a7eaa03\3dsmax.py”, line 2861, in PollUntilComplete
self.Plugin.FailRender( “RenderTask: Unexpected exception (%s)” % e.Message )
at Python.Runtime.Dispatcher.Dispatch(ArrayList args)
at __FranticX_GenericDelegate0Dispatcher.Invoke()
at Deadline.Plugins.DeadlinePlugin.RenderTasks()
at Deadline.Plugins.DeadlinePlugin.DoRenderTasks()
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bcw, CancellationToken bcx)
at Deadline.Plugins.SandboxedPlugin.RenderTask(Task task, CancellationToken cancellationToken)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter aew, CancellationToken aex)

=======================================================
Log

2020-11-24 14:09:57: 0: Loading Job’s Plugin timeout is Disabled
2020-11-24 14:09:59: 0: Executing plugin command of type ‘Sync Files for Job’
2020-11-24 14:09:59: 0: Synchronization time for job files: 321.971 ms
2020-11-24 14:10:00: 0: Synchronizing Plugin 3dsmax from \172.16.50.10\DeadlineRepository10\plugins\3dsmax took: 0 seconds
2020-11-24 14:10:00: 0: Done executing plugin command of type ‘Sync Files for Job’
2020-11-24 14:10:00: 0: Executing plugin command of type ‘Initialize Plugin’
2020-11-24 14:10:00: 0: INFO: Executing plugin script ‘C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\plugins\5fbd5a46a10d32055a7eaa03\3dsmax.py’
2020-11-24 14:10:00: 0: INFO: 3dsmax Plugin Initializing…
2020-11-24 14:10:00: 0: INFO: Worker Running as Service: False
2020-11-24 14:10:00: 0: INFO: Creating local Max Startup directory…
2020-11-24 14:10:00: 0: INFO: Max Startup upgrade detected
2020-11-24 14:10:00: 0: INFO: Copying updated files…
2020-11-24 14:10:00: 0: INFO: Copying ‘deadlineStartupMax2021.max’…
2020-11-24 14:10:00: 0: INFO: Copying ‘deadlineStartupMax2021.xml’…
2020-11-24 14:10:01: 0: INFO: Copying ‘lightning64Max2021.dlx’…
2020-11-24 14:10:01: 0: INFO: Max startup files update completed!
2020-11-24 14:10:01: 0: INFO: About: 3dsmax Plugin for Deadline
2020-11-24 14:10:01: 0: INFO: Render Job As User disabled, running as current user ‘boxx’
2020-11-24 14:10:01: 0: INFO: The job’s environment will be merged with the current environment before rendering
2020-11-24 14:10:01: 0: Done executing plugin command of type ‘Initialize Plugin’
2020-11-24 14:10:01: 0: Start Job timeout is disabled.
2020-11-24 14:10:01: 0: Task timeout is disabled.
2020-11-24 14:10:01: 0: Loaded job: Assemble_set_132920 (5fbd5a46a10d32055a7eaa03)
2020-11-24 14:10:01: 0: Executing plugin command of type ‘Start Job’
2020-11-24 14:10:01: 0: DEBUG: S3BackedCache Client is not installed.
2020-11-24 14:10:01: 0: INFO: Executing global asset transfer preload script ‘C:\Users\boxx\AppData\Local\Thinkbox\Deadline10\slave\BOXX_NODE_A\plugins\5fbd5a46a10d32055a7eaa03\GlobalAssetTransferPreLoad.py’
2020-11-24 14:10:01: 0: INFO: Looking for legacy (pre-10.0.26) AWS Portal File Transfer…
2020-11-24 14:10:01: 0: INFO: Looking for legacy (pre-10.0.26) File Transfer controller in C:/Program Files/Thinkbox/S3BackedCache/bin/task.py…
2020-11-24 14:10:01: 0: INFO: Could not find legacy (pre-10.0.26) AWS Portal File Transfer.
2020-11-24 14:10:01: 0: INFO: Legacy (pre-10.0.26) AWS Portal File Transfer is not installed on the system.
2020-11-24 14:10:01: 0: INFO: Start Job called - starting up 3dsmax plugin
2020-11-24 14:10:01: 0: INFO: Rendering with 3ds Max Version: 2021
2020-11-24 14:10:01: 0: INFO: Not forcing a build of 3ds Max because version 2014 and later is 64 bit only
======There is more on the shared file

Details

Date: 11/24/2020 14:11:02
Frames: 1
Elapsed Time: 00:00:01:05
Job Submit Date: 11/24/2020 14:08:54
Job User: as3d
Average RAM Usage: 5821016576 (18%)
Peak RAM Usage: 6562463744 (20%)
Average CPU Usage: 4%
Peak CPU Usage: 9%
Used CPU Clocks (x10^6 cycles): 249799
Total CPU Clocks (x10^6 cycles): 6244956

=======================================================
Worker Information

Worker Name: BOXX_NODE_A
Version: v10.1.9.2 Release (3d6a64d94)
Operating System: Windows 10 Pro for Workstations
Running As Service: No
Machine User:
IP Address:
MAC Address:
CPU Architecture: x64
CPUs: 48
CPU Usage: 4%
Memory Usage: 6.1 GB / 31.7 GB (19%)
Free Disk Space: 146.630 GB
Video Card: ASPEED Graphics Family(WDDM)

Deadline.zip (6.2 KB)

We are running into the same issue…what is the cause of this?

I updated all the files (open and save with the new version of 3DS Max), and updated the version of 3DS Max as well.

1 Like
Privacy | Site terms | Cookie preferences