Hi,
I have an error with Deadline_10.2.0.10 on 3dsMax 2022
I run the render on 3 machines but there is only one machine which calculates the images
I am attaching the log file. I created a very simple scene with spheres and a teapot with Vray rendering engine.
thank you in advance for your help
https://pastebin.com/kNdtGfTc
Given there’s only the failures to load the Viper assembly (which in a simple scene like yours likely aren’t getting used) I’d bet that the Z:\ drive isn’t available to your RENDER 2 user.
Either make sure that network path is mounted for that user, or use Deadline’s mapped drives feature to have Deadline do it for you.
If that doesn’t fix it, we’ll have to isolate the render out of the Worker to see if it still fails without the render sandbox Deadline runs 3dsMax in. You can do that with the troubleshooting guide.
Hi Justin_B
Thanks a lot for your reply
I installed the Deadline Repository on my server
I assigned the letter Z (which corresponds to the letter E on my server) on all my renders including RENDER2. Everything works very well with Backburners but it has its limits
I configured my drive as in the attached image but it still doesn’t work
I don’t know if I configured it correctly
Thanks for your help
You’ll want the ‘Remote Path’ to be the UNC Path instead of the path on the server.
In Windows, if you have mapped network drives and you don’t know the UNC path for them, you can start a command prompt (Start → Run → cmd.exe) and use the net use command to list your mapped drives and their UNC paths:
C:\>net use
New connections will be remembered.
Status Local Remote Network
-------------------------------------------------------------------------------
OK Q: \\server1\foo Microsoft Windows Network
OK X: \\server2\bar Microsoft Windows Network
The command completed successfully.
(Explanation credit this fine individual on StackOverflow)
Use what you get from net use that that should work out.
Hi Justin_B
Thank you very much for your reply.
I don’t think it’s a path problem.
But I don’t understand why it works on one machine and not on the others even though they are identical.
We are close to the goal and I would really like to find the solution because I have a project that is coming soon
Attached the latest log which is different from the previous
Thanks again
Looks like there’s an issue in one of the plugins you’re using based on this bit around line 118:
2023-09-06 12:50:00: 0: STDOUT: Coding Error: in _Load at line 258 of D:\repos\autodesk-forks\USD\pxr\base\plug\plugin.cpp -- Failed to load plugin 'usdAbc': The specified module could not be found.
2023-09-06 12:50:00: 0: STDOUT: in 'c:/programdata/autodesk/applicationplugins/3dsmax-usd-2022/contents/plugin/usd/usdAbc.dll'
That’s the only error I can find in the log. Based on the name it has to do with loading the USD files, so even simple scenes would trigger the failure.
I haven’t seen this particular failure mode before, so I’m not sure what needs doing.
I saw this error message but I don’t use this plugin at all in my basic test scene
and it is installed on all machines.
In that case I’d want to see what outputs you get from the two render runs you’d do as a part of the troubleshooting guide.
That’ll be a 3dsCmd render, and a render outside of Deadline from a command prompt. If that message about usdAbc.dll having issues appears on both but the render doesn’t fail then we know there’s an issue in the render sandbox the Deadline Worker is putting Max into.
If it still fails then we know the issue isn’t in Deadline, but is in either the scene, or the installation of 3dsMax on the render node.
Thanks!
Justin_B
I went to the link
https://awsthinkbox.zendesk.com/hc/en-us/articles/15137758838039-Troubleshooting-Render-Issues-in-3ds-Max-
And I coul render on all machines without any error message
I will send the log as requested in step 3 in the link to help understand why it works in 3ds Command submitter and not in submit Max to Deadline
BTW thanks a lot for your help
Regards
Michael Attia
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