Error rendering After Effects on OSX machines

Deadline
1

We are getting this error on 4 of 5 MACOSX machines when rendering an After Effects CS5.5 project. The 5th OSX machine that renders the AEP project fine. Our IT guy has gone through all the machines with no success in finding anything that would make them fail.

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Error Message

Exception during render: An error occurred in RenderTasks(): ApplicationName=’/Applications/Adobe After Effects CS5.5/aerender’, CommandLine=’ -project “/Volumes/Projects/TRNCHN/comps/aep/test_render_on_farm_FRAMES.aep” -comp “test_comp_camera1” -s 14 -e 14 -output “/Volumes/Projects/TRNCHN/comps/renders/test_comp_camera1/tga/test_comp_camera1.[####].tga”’, CurrentDirectory=’/Applications/Adobe After Effects CS5.5’
at Deadline.Plugins.ScriptPlugin.RenderTasks (System.String taskId, Int32 startFrame, Int32 endFrame, System.String& outMessage) [0x00000] in :0

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Slave Log

0: Task timeout is disabled.
0: Loaded job: test_render_on_farm_FRAMES.aep - test_comp_camera1 (999_052_000_70bbcc52)
0: INFO: StartJob: initializing script plugin AfterEffects
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skip too…

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Error Type

RenderPluginException

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Error Stack Trace

at Deadline.Plugins.Plugin.RenderTask (System.String taskId, Int32 startFrame, Int32 endFrame) [0x00000] in :0
at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask (Deadline.IO.TaskLogWriter tlw) [0x00000] in :0

2

What’s the full Deadline version (ie: 5.2.49425)?

Also, which version of Mono do you have installed on your machines? 2.6.7 is the required version for Deadline 5. A wrong version of Mono could play a role. Maybe on those 4 machines, try using this script to completely uninstall Mono and then reinstall 2.6.7 to see if that helps:
mono-project.com/Mono:OSX#In … on_MacOS_X

If that doesn’t help, can you let us know what happens if you go to one of these 4 machines and run this command from the terminal?

/Applications/Adobe After Effects CS5.5/aerender -project "/Volumes/Projects/TRNCHN/comps/aep/test_render_on_farm_FRAMES.aep" -comp "test_comp_camera1" -s 14 -e 14 -output "/Volumes/Projects/TRNCHN/comps/renders/test_comp_camera1/tga/test_comp_camera1.[####].tga"

Just curious to see if you run into any issues when Deadline isn’t involved.

Thanks!

  • Ryan