Error when submitting to Deadline via Softimage 2011

Deadline
1

Hi there,

I’ve just installed Softimage 2011 and the Submission script to submit files directly from within Softimage 2011. However, as soon as I want to open up the submission dialog, I get this error:

ERROR : Expected end of statement - [line 4]

ERROR : Property Page Script Logic Error (Microsoft VBScript compilation error)

ERROR : [2] (null)

ERROR : [3] import win32com.client

ERROR : >[4] from win32com.client import constants

ERROR : [5] Application = win32com.client.Dispatch( ‘XSI.Application’ )

ERROR : [6] XSIUtils = win32com.client.Dispatch( ‘XSI.Utils’ )

ERROR : Expected end of statement

The dialog opens up then, but I can’t submit the scene. Nothing happens.

But when I submit the scene via the external XSI submitter via the Monitor, it all renders fine without issues, only the internal submission script throws an error and refuses to send the file to Deadline.

Thanks for any info, cheers…

2

The problem is that Softimage is thinking that our Script Logic code is VBScript (instead of Python) when interpreting it. We’ve seen this error before on one of our workstations during testing, but on the rest of the workstations, it worked fine. We really have no idea why Softimage does this, as we even explicitly tell it to use Python before passing it the Script Logic code.

Can you try reinstalling Softimage to see if that helps? If it doesn’t, I’ll pass this on to Autodesk, as it definitely seems like a Softimage bug.

Cheers,

  • Ryan
3

This is the worst news :frowning: as we all know about Autodesk and their pace of fixing bugs…

Anyways, we’ll stick to the external submission method via the Monitor for now as it works just fine.

Thank you again for all the support!

4

Also seeing the same problem here.

Softimage 2011
Windows XP Pro 32-bit Japanese

Is there a fixed expected for this issue?

5

Did you try reinstalling Softimage on the machine to see if that helps? As I mentioned earlier, this seems to be a Softimage problem that we’ll have to report to Autodesk, so the more info we can pass them (ie: a reinstall doesn’t help), the better.

Thanks,

  • Ryan
6

We’ve reported this to Autodesk, and will post updates as we get them. If anyone has additional information you want us to pass to Autodesk, we will do that as well.

Cheers,

  • Ryan
7

Hi guys,

I’ve head back from Autodesk, and they’ve seen the same problem on one of their developer workstations. After they installed Python 2.6.5 and pywin32 212, the problem went away (before that they were using the Python installed with Softimage 2011.

Can you try reinstalling your Python and pywin to see if that helps?
Python 2.6.5: python.org/download/releases/2.6.5/
pywin32 212 for Python 2.6: sourceforge.net/projects/pywin32 … ild%20212/

There are 32 and 64 bit installers of each, so I guess choose the appropriate one for your platform. Let me know if this helps or not, and I’ll pass any additional information to Autodesk.

Cheers,

  • Ryan
8

Since we have installed Softimage 2011 we experience a similiar error after submitting from Softimage. Submission via Deadline Monitor works so far.

Deadline 4.0 SP1
Python installed, unchecked the checkmark “use python installed with Softimage”
The error occurs only when submitting two passes, the other passes are working fine.
Any idea?

Cheers,
Julius

9

Hi Julius,

This error is actually different than the original error in this thread. :slight_smile:

Would you be willing to join the 4.1 beta program? We’ve reworked how you can select passes to submit to Deadline (uses a listbox instead of a bunch of checkboxes), and it would be interesting if the problem persists in the new version. If it does, then we can work together to try and get the problem fixed before 4.1 is released. We’re already using the latest beta release in production in our 3 North America offices, and it’s working great.

If you’re interested in joining, see this link for more info:
viewtopic.php?f=10&t=3938

Cheers,

  • Ryan