Hi,
I would try the following things just to eliminate them as being an issue here. The point of failure is at trying to load the actual 3ds Max scene file of yours. You can ignore the messages about: “deadlineStartupMax2017.max” as that is our ‘placeholder’ file we use to create the socket connection between our c++ plugin and our Python plugin layer. Anyway, please can you try the following:
Simples. Have you restarted since installing? Sometimes a simple machine reboot will make sure any c++ re-dists installed for a version of 3ds Max are registered and working at OS level. Only way to achieve that on Windoze, is a reboot.
I would always run the latest Service Pack for 3ds Max 2017, so in your case, that would be SP3 or Update 1 + security fix. Here’s the version numbers which you can use to validate in the 3dsMax log report once installed:
Let’s remove those Mental Ray error messages. A known Autodesk bug/FAQ which is written about in a couple of places:knowledge.autodesk.com/support/ … -2017.html
and also in our docs here:docs.thinkboxsoftware.com/produc … d-meanings
Missing dll: mrmaterialattribs.gup
If you receive any of these missing dll warning messages in 3ds Max 2017:
Missing dll: mrmaterialattribs.gup - mental ray: material custom attribute
then it is likely you are trying to render a Mental Ray scene file or have a remaining Mental Ray reference in your scene file somewhere and have chosen to either not install Mental Ray when you installed 3ds Max 2017 OR are missing the entry declaring Mental Ray in your plugin ini file. Note, as of 2017, both Mental Ray and iRay renderers are now an optional install. Although in 2017 it is still enabled by default to install. If Mental Ray is indeed installed on your rendernodes, then you should check that your Plugin.UserSettings.ini file contains an entry to load Mental Ray. This file is located under the user profile of the user account that is being to used to render with Deadline Slave, such as:
where %USERNAME% is replaced for the current user
C:\Users%USERNAME%\AppData\Local\Autodesk\3dsMax\2017 - 64bit\ENU\Plugin.UserSettings.ini
Plugin.UserSettings.ini should contain at least the following:
[Directories]
If your studio does not use the Plugin.UserSettings.ini, then ensure your global plugin.ini file typically located at: C:\Program Files\Autodesk\3ds Max 2017\en-US\plugin.ini contains the above NVIDIA Mental Ray entry. Autodesk have also written a knowledgebase article: Missing dll: mrmaterialattribs.gup error when sending a job via network render from 3ds Max 2017 on this issue and how to resolve it using the same guidelines that we have provided above.
Please try all 3 things above and if its still not working, please post a fresh, new log report as you did before and we can take it from there.