Failed to load Max File

[im_thatoneguy]

I’m getting an error whenever my workstation tries to render. But only my workstation.

[code]=======================================================
Error Message

3dsmax: Failed to load max file: “C:/Users/ggreenwalt/AppData/Local/Thinkbox/Deadline/slave/Daedalus/jobsData/starbucks_test_A01.02.max”

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Slave Log

0: Task timeout is disabled.
0: Loaded job: starbucks_test_A01.02 (007_060_000_7a3dda7c)
0: INFO: StartJob: initializing script plugin 3dsmax
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Rendering with 3dsmax version: 2012
0: INFO: Build of 3dsmax to force: 64bit
0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2012\3dsmax.exe
0: INFO: Checking registry for 3dsmax language code
0: INFO: Found language code: 409
0: INFO: Language code string: enu
0: INFO: Fail on existing 3dsmax process: 0
0: INFO: Load 3dsmax timeout: 1000 seconds
0: INFO: Start job timeout: 1000 seconds
0: INFO: Progress update timeout: 8000 seconds
0: INFO: Progress update timout disabled: 0
0: INFO: Slave mode enabled: 1
0: INFO: Silent mode enabled: 0
0: INFO: Local rendering enabled: 1
0: INFO: Strict 3dsmax check enabled: 1
0: INFO: Verifying installation of 3dsmax 2012 at C:\Program Files\Autodesk\3ds Max 2012
0: INFO: Version of core.dll: 14.7.403.403
0: INFO: Ensuring 3dsmax install is valid
0: INFO: Running 3dsmaxcmd workaround
0: INFO: 3dsmaxcmd.exe returned: P4/9/2012 10:07:40 AM; Error opening scene file: “C:\Program Files\Autodesk\3ds Max 2012”
0: INFO: 3dsmax start up file: C:\Users\ggreenwalt\AppData\Local\Thinkbox\Deadline\slave\Daedalus\plugins\deadlineStartupMax2012.max
0: INFO: Using user profiles: 1
0: INFO: Using 3dsmax ini file: C:\Users\ggreenwalt\AppData\Local\Autodesk\3dsmax\2012 - 64bit\enu\3dsmax.ini
0: INFO: Network log file: C:\Users\ggreenwalt\AppData\Local\Autodesk\3dsmax\2012 - 64bit\enu\Network\Max.log
0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2012\plugin.ini
0: INFO: Including user profile plugin ini: C:\Users\ggreenwalt\AppData\Local\Autodesk\3dsmax\2012 - 64bit\enu\Plugin.UserSettings.ini
0: INFO: Lightning connection plugin: C:\Users\ggreenwalt\AppData\Local\Thinkbox\Deadline\slave\Daedalus\plugins\lightning64Max2012.dlx
0: INFO: 3dsmax socket connection port: 60058
0: INFO: Creating startup script: C:\Users\ggreenwalt\AppData\Local\Temp\lightning_startup.ms
0: INFO: Copying C:\Users\ggreenwalt\AppData\Local\Thinkbox\Deadline\slave\Daedalus\plugins\lightning64Max2012.dlx to C:\Users\ggreenwalt\AppData\Local\Thinkbox\Deadline\temp\lightning\lightning.dlx
0: INFO: Copying dl.ini to C:\Users\ggreenwalt\AppData\Local\Autodesk\3dsmax\2012 - 64bit\enu to workaround a problem with version 2012
0: INFO: If this fails, make sure that the necessary permissions are set on this folder to allow for this copy to take place
0: INFO: Starting monitored managed process 3dsmaxProcess
0: INFO: Any popup windows with titles matching the regular expression “.Brazil Console.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.MSP Acceleration.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.FumeFX.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.FumeFX Dynamics:.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “FumeFX\s*$” will be handled by pressing “Yes”
0: INFO: Any popup windows with titles matching the regular expression “.Maxwell Translation Window.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.New updates are available - Craft Director Tools.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “Hair Farm” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “Batch Render In Progress” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “Pencil” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.VRay authorization.” will be handled by pressing “Cancel”
0: INFO: Any popup windows with titles matching the regular expression “.V-Ray warning.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.File Load: Units Mismatch.” will be handled by pressing “Adopt the File’s Unit Scale?;OK”
0: INFO: Any popup windows with titles matching the regular expression “.File Load: Gamma & LUT Settings Mismatch.” will be handled by pressing “Adopt the File’s Gamma and LUT Settings?;OK”
0: INFO: Any popup windows with titles matching the regular expression “.3ds Max.” will be handled by pressing “Yes”
0: INFO: Any popup windows with titles matching the regular expression “.Frame Rate Change.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.MAXScript Auto-load Script Error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Render history settings.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.Render history note.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.Warning - the software has encountered a problem.” will be handled by pressing “Don’t show me this error again;Continue”
0: INFO: Any popup windows with titles matching the regular expression “.Frantic Films FPS Watchdog.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Missing Dlls.” will be handled by pressing “Cancel”
0: INFO: Any popup windows with titles matching the regular expression “Brazil r/s Rio Warning” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “3D Studio MAX” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.New updates are available - Craft Director Tools.” will be handled by pressing “Cancel”
0: INFO: Any popup windows with titles matching the regular expression “.Pop-up Note.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Tablet Version Mismatch.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Tablet Driver.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Gather error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Image I/O Error.” will be handled by pressing “Retry”
0: INFO: Any popup windows with titles matching the regular expression “.Important nPower Plug-in Messages.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.glu3D.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.glu3D Warning!.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Bitmap Filter Error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Maxwell Plug-in Update Notification.” will be handled by pressing “Don’t notify me about this version automatically;Close”
0: INFO: Any popup windows with titles matching the regular expression “.RealFlow Plug-in Update Notification.” will be handled by pressing “Don’t notify me about this version automatically;Close”
0: INFO: Any popup windows with titles matching the regular expression “.Learning Movies.” will be handled by pressing “Show this dialog at startup;Close”
0: INFO: Any popup windows with titles matching the regular expression “.Obsolete File.” will be handled by pressing “Don’t display this message.;OK”
0: INFO: Any popup windows with titles matching the regular expression “.Error Loading.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.IO Error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Loading of custom driver failed.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “Warning” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Welcome To Vue 8 xStream!.” will be handled by pressing “Don’t show this dialog again;Close”
0: INFO: Any popup windows with titles matching the regular expression “.Vue 8 xStream.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.3ds Max Performance Driver.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.* Autodesk Customer Involvement Program.*” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.nPower Software Plugin Product Selection Dialog.” will be handled by pressing “Solids Bundle (Solids + Translators);OK”
0: INFO: Any popup windows with titles matching the regular expression “.Exception.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.DbxHost Message.” will be handled by pressing “OK”
0: INFO: Stdout Handling Enabled: False
0: INFO: Popup Handling Enabled: True
0: INFO: Using Process Tree: True
0: INFO: Hiding DOS Window: False
0: INFO: Creating New Console: False
0: INFO: Render Executable: “C:\Program Files\Autodesk\3ds Max 2012\3dsmax.exe”
0: INFO: Render Argument: -p “dl.ini” -q -s “C:\Users\ggreenwalt\AppData\Local\Thinkbox\Deadline\slave\Daedalus\plugins\deadlineStartupMax2012.max”
0: INFO: Startup Directory: “C:\Program Files\Autodesk\3ds Max 2012”
0: INFO: Process Priority: BelowNormal
0: INFO: Process is now running
0: INFO: Waiting for connection from 3dsmax
0: STDOUT: Dark
0: INFO: Connected to 3dsmax plugin version Lightning 5.1.0.46173 Dec 21 2011 14:19:19 R
0: INFO: Scene file to render: “C:\Users\ggreenwalt\AppData\Local\Thinkbox\Deadline\slave\Daedalus\jobsData\starbucks_test_A01.02.max”
0: INFO: Camera: “Camera003”
0: INFO: Restarting renderer after each frame: 0
0: INFO: Showing frame buffer: 1
0: INFO: Overriding render output: “W:\12XXX SBUX Render Test\Shots\0010\Renders\ANIM\corner_A01.03_tile_1x1_4x4_.exr”
0: INFO: Overriding save file option: True
0: INFO: Frame number base: 0
0: INFO: Remove padding from output filename: 0
0: INFO: Ignore missing external file errors: 1
0: INFO: Ignore missing UVW errors: 1
0: INFO: Ignore missing XREF errors: 1
0: INFO: Ignore missing DLL errors: 1
0: INFO: Disabling Multipass: 0
0: INFO: Region rendering enabled: left = 0, top = 0, right = 600, bottom = 450, padding = 0, type = CROP
0: INFO: Loading 3dsmax scene file

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Error Type

FailRenderException

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Error Stack Trace

at Deadline.Plugins.ScriptPlugin.FailRender(String message)
at CallSite.Target(Closure , CallSite , CodeContext , Object , Object )
at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
at LoadMaxFile$1241(Closure , PythonFunction , Object )
at IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0)
at IronPython.Runtime.PythonFunction.FunctionCaller1.Call1(CallSite site, CodeContext context, Object func, T0 arg0) at CallSite.Target(Closure , CallSite , CodeContext , Object ) at System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1) at StartMaxJob$1240(Closure , PythonFunction , Object ) at IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0) at IronPython.Runtime.PythonFunction.FunctionCaller1.Call1(CallSite site, CodeContext context, Object func, T0 arg0)
at CallSite.Target(Closure , CallSite , CodeContext , Object )
at System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1)
at StartJob$1219(Closure , PythonFunction , Object )
at IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0)
at IronPython.Runtime.PythonFunction.FunctionCaller`1.Call1(CallSite site, CodeContext context, Object func, T0 arg0)
at CallSite.Target(Closure , CallSite , CodeContext , Object )
at IronPython.NewTypes.Deadline.Plugins.DeadlinePlugin_1$1.StartJob()
at Deadline.Plugins.ScriptPlugin.StartJob(Job job)[/code]

[rrussell]

Which Service Pack release of Max 2012 is this? Have you applied any recent hotfixes or services packs for Max on your machine?

[im_thatoneguy]

Ummm… yes (and then some). It’s "update 8 ".

14.8.409.0

(SP2 is 14.2.0.375)

[rrussell]

Cool. The reason I was asking was this:
thinkboxsoftware.com/news/20 … -2013.html

If “update 8” contains the same fix that the upcoming 2012 sp3 service pack will contain, then it will NOT work with Deadline.

Cheers,

• Ryan

[im_thatoneguy]

Ahhh. Ok. That’s the problem. What’s the difference between basic and advanced plugin? Can it auto-fail over to the basic?

[rrussell]

This post briefly explains the differences:
viewtopic.php?f=11&t=7470#p30718

We can’t really fallback to the basic plugin automatically, since they are very different. The basic plugin just can’t do most of what the advanced plugin can. In theory, SMTD could be modified to check the version number and submit to the basic plugin instead after displaying a warning, but that’s a lot of refactoring for this particular problem, especially considering that Autodesk is already working on a solution.

Cheers,

• Ryan

[im_thatoneguy]

Somewhat unrelated but I had a maxscript I was trying to run during a render (to spy on the VFB and write out a JPG) can Lightning run maxscripts during a render? Could it snoop on a VFB and write to say a dropbox folder so that you could check a render remotely?

[rrussell]

The Lightning plugin can only run pre/post load and pre/post render maxscripts. It can’t run scripts alongside a render.

Cheers,

• Ryan

[Alex3d]

Hello,

I´m having this exact issue, what would be the solution? Please I need it asap

Error: FailRenderException : 3dsmax: Failed to load max file: “C:/ProgramData/Thinkbox/Deadline10/workers/WIN-U3R9L5DH67J/jobsData/64b23041070d07b7e48c09fe/Animation_10.max”

[Justin_B]

For urgent issues you can call us at 1-866-419-0283 ext 2 from 9am to 5pm Central Standard Time.

For this issue it’s hard to say what’s going on in your case. The failure to load is usually the result of other issues in loading the scene file. If you could share the full task report you’re seeing that error in we can help out. Thanks!