AWS Thinkbox Discussion Forums

HELP! C4D Unable to Load Scene

Deadline
#1

Hi, I have a new Deadline instance that I am trying to get to work with C4D. I open a project and can render locally, but when I submit to Deadline I get an error that says it is unable to load the scene:

Error

Error: FailRenderException : RenderTask: Unexpected exception (Unable to Load Scene)
at Deadline.Plugins.DeadlinePlugin.FailRender(String message) (Python.Runtime.PythonException)
File “/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bda4595a7d6b33e16a6454/Cinema4DBatch.py”, line 63, in StartJob
self.MyCinema4DController.StartCinema4D()
File “/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bda4595a7d6b33e16a6454/Cinema4DBatch.py”, line 290, in StartCinema4D
self.Plugin.LogInfo( self.PollUntilComplete( False ) )
File “/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bda4595a7d6b33e16a6454/Cinema4DBatch.py”, line 956, in PollUntilComplete
self.Plugin.FailRender( “RenderTask: Unexpected exception (%s)” % e.Message )
at Python.Runtime.Dispatcher.Dispatch(ArrayList args)
at __FranticX_GenericDelegate0Dispatcher.Invoke()
at Deadline.Plugins.DeadlinePlugin.StartJob()
at Deadline.Plugins.DeadlinePlugin.DoStartJob()
at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)
at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgr, CancellationToken bgs)
at Deadline.Plugins.SandboxedPlugin.StartJob(Job job, CancellationToken cancellationToken)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajw, CancellationToken ajx)

=======================================================
Log

2023-01-10 11:46:51: 0: Render Thread - Render State transition from = ‘ReceivedTask’ to = ‘Other’
2023-01-10 11:46:51: 0: Loading Job’s Plugin timeout is Disabled
2023-01-10 11:46:51: 0: SandboxedPlugin: Render Job As User disabled, running as current user ‘edit7’
2023-01-10 11:46:53: 0: Loaded plugin Cinema4DBatch
2023-01-10 11:46:53: 0: Executing plugin command of type ‘Initialize Plugin’
2023-01-10 11:46:53: 0: INFO: Executing plugin script ‘/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bda4595a7d6b33e16a6454/Cinema4DBatch.py’
2023-01-10 11:46:53: 0: INFO: Plugin execution sandbox using Python version 3
2023-01-10 11:46:53: 0: INFO: About: Cinema 4D Batch Plugin for Deadline
2023-01-10 11:46:53: 0: INFO: The job’s environment will be merged with the current environment before rendering
2023-01-10 11:46:53: 0: Done executing plugin command of type ‘Initialize Plugin’
2023-01-10 11:46:53: 0: Start Job timeout is disabled.
2023-01-10 11:46:53: 0: Task timeout is disabled.
2023-01-10 11:46:53: 0: Loaded job: balls (63bda4595a7d6b33e16a6454)
2023-01-10 11:46:53: 0: Executing plugin command of type ‘Start Job’
2023-01-10 11:46:53: 0: DEBUG: S3BackedCache Client is not installed.
2023-01-10 11:46:53: 0: INFO: Executing global asset transfer preload script ‘/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bda4595a7d6b33e16a6454/GlobalAssetTransferPreLoad.py’
2023-01-10 11:46:53: 0: INFO: Looking for legacy (pre-10.0.26) AWS Portal File Transfer…
2023-01-10 11:46:53: 0: INFO: No legacy (pre-10.0.26) File Transfer controller is available for this platform (darwin).
2023-01-10 11:46:53: 0: INFO: Could not find legacy (pre-10.0.26) AWS Portal File Transfer.
2023-01-10 11:46:53: 0: INFO: Legacy (pre-10.0.26) AWS Portal File Transfer is not installed on the system.
2023-01-10 11:46:53: 0: INFO: Start Job called - starting up Cinema 4D Batch plugin
2023-01-10 11:46:53: 0: INFO: Setting Process Environment Variable g_additionalModulePath to /Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bda4595a7d6b33e16a6454
2023-01-10 11:46:53: 0: INFO: [g_additionalModulePath] set to: /Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bda4595a7d6b33e16a6454
2023-01-10 11:46:53: 0: INFO: Cinema 4D socket connection port: 57348
2023-01-10 11:46:53: 0: INFO: Parameters: -nogui -noopengl -redshift-log-console Error “-DeadlineConnect 57348 424134695950 ‘/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/jobsData/63bda4595a7d6b33e16a6454/importTest_tempaw7Fw0/importCheck.txt’”
2023-01-10 11:46:53: 0: INFO: Starting monitored managed process Cinema4DProcess
2023-01-10 11:46:53: 0: INFO: Stdout Redirection Enabled: True
2023-01-10 11:46:53: 0: INFO: Asynchronous Stdout Enabled: False
2023-01-10 11:46:53: 0: INFO: Stdout Handling Enabled: True
2023-01-10 11:46:53: 0: INFO: Popup Handling Enabled: True
2023-01-10 11:46:53: 0: INFO: QT Popup Handling Enabled: False
2023-01-10 11:46:53: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: False
2023-01-10 11:46:53: 0: INFO: Using Process Tree: True
2023-01-10 11:46:53: 0: INFO: Hiding DOS Window: True
2023-01-10 11:46:53: 0: INFO: Creating New Console: False
2023-01-10 11:46:53: 0: INFO: Running as user: edit7
2023-01-10 11:46:53: 0: INFO: Executable: “/Applications/Maxon Cinema 4D 2023/CINEMA 4D.app/Contents/MacOS/CINEMA 4D”
2023-01-10 11:46:53: 0: INFO: Argument: -nogui -noopengl -redshift-log-console Error “-DeadlineConnect 57348 424134695950 ‘/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/jobsData/63bda4595a7d6b33e16a6454/importTest_tempaw7Fw0/importCheck.txt’”
2023-01-10 11:46:53: 0: INFO: Full Command: “/Applications/Maxon Cinema 4D 2023/CINEMA 4D.app/Contents/MacOS/CINEMA 4D” -nogui -noopengl -redshift-log-console Error “-DeadlineConnect 57348 424134695950 ‘/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/jobsData/63bda4595a7d6b33e16a6454/importTest_tempaw7Fw0/importCheck.txt’”
2023-01-10 11:46:53: 0: INFO: Startup Directory: “/Applications/Maxon Cinema 4D 2023/CINEMA 4D.app/Contents/MacOS”
2023-01-10 11:46:53: 0: INFO: Process Priority: BelowNormal
2023-01-10 11:46:53: 0: INFO: Process Affinity: default
2023-01-10 11:46:53: 0: INFO: Process is now running
2023-01-10 11:46:53: 0: STDOUT: Application start : 01/10/23 at 11:46:53
2023-01-10 11:46:53: 0: STDOUT: Executable : 64 Bit
2023-01-10 11:46:53: 0: STDOUT: Version / Build : 2023.1.3 / 2023.CL390584.49583
2023-01-10 11:46:53: 0: STDOUT: Debugger : not available
2023-01-10 11:46:53: 0: STDOUT: Memory model : release
2023-01-10 11:46:53: 0: STDOUT: Startup path : file:///Applications/Maxon Cinema 4D 2023
2023-01-10 11:46:53: 0: STDOUT: Application path : file:///Applications/Maxon Cinema 4D 2023/CINEMA 4D.app
2023-01-10 11:46:53: 0: STDOUT: Application executable : file:///Applications/Maxon Cinema 4D 2023/CINEMA 4D.app/Contents/MacOS/CINEMA 4D
2023-01-10 11:46:53: 0: STDOUT: Resource path : file:///Applications/Maxon Cinema 4D 2023/resource
2023-01-10 11:46:53: 0: STDOUT: Module path(s) : file:///Applications/Maxon Cinema 4D 2023/corelibs; file:///Applications/Maxon Cinema 4D 2023/plugins; file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins; file:///Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bda4595a7d6b33e16a6454
2023-01-10 11:46:53: 0: STDOUT: Temporary path : file:///var/folders/34/hb33f_sx0nlbywsg_11hzfsw0000gn/T
2023-01-10 11:46:53: 0: STDOUT: Prefs path : file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839
2023-01-10 11:46:53: 0: STDOUT: Global Prefs path : file:///Users/edit7/Library/Preferences/Maxon
2023-01-10 11:46:53: 0: STDOUT: OS version : macOS: Version 12.6.1 (Build 21G217)
2023-01-10 11:46:53: 0: STDOUT: OS languages : {en-US}
2023-01-10 11:46:53: 0: STDOUT: App languages : {it-IT,ru-RU,ar-AR,es-ES,pl-PL,de-DE,fr-FR,ja-JP,zh-CN,cs-CZ,ko-KR,en-US}
2023-01-10 11:46:53: 0: STDOUT: Startup language : en-US
2023-01-10 11:46:53: 0: STDOUT: Processor : 28(56)x Intel Xeon W-3275M CPU
2023-01-10 11:46:53: 0: STDOUT: Computer name : Edit 07’s Mac Pro
2023-01-10 11:46:53: 0: STDOUT: Unique OS identifier : F5KD500DN5RN [serialkey]
2023-01-10 11:46:53: 0: STDOUT: Thread Count : 56
2023-01-10 11:46:53: 0: STDOUT: CPU Speed (MHz) : 2500.000
2023-01-10 11:46:53: 0: STDOUT: Application Type : Modular
2023-01-10 11:46:53: 0: STDOUT: Command line arguments : “-nogui” “-noopengl” “-redshift-log-console” “Error” “-DeadlineConnect 57348 424134695950 ‘/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/jobsData/63bda4595a7d6b33e16a6454/importTest_tempaw7Fw0/importCheck.txt’”
2023-01-10 11:46:53: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:53: 0: STDOUT: crypt.module.xlib with module net.maxon.crypt
2023-01-10 11:46:53: 0: STDOUT: gui.module.xlib with module net.maxon.gui
2023-01-10 11:46:53: 0: STDOUT: image.module.xlib with module net.maxon.image
2023-01-10 11:46:53: 0: STDOUT: image_avfoundation.module.xlib with module net.maxon.image_avfoundation
2023-01-10 11:46:53: 0: STDOUT: image_gpu_register.module.xlib with module net.maxon.image_gpu_register
2023-01-10 11:46:53: 0: STDOUT: image_ocio.module.xlib with module net.maxon.image_ocio
2023-01-10 11:46:53: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:53: 0: STDOUT: asset.module.xlib with module net.maxon.asset
2023-01-10 11:46:53: 0: STDOUT: c4d_viewport_nodegraph.module.xlib with module net.maxon.c4d_viewport_nodegraph
2023-01-10 11:46:53: 0: STDOUT: c4dplugin.xlib with modules net.maxon.rlmlicensing net.maxon.c4d.c4dplugin
2023-01-10 11:46:53: 0: STDOUT: command.module.xlib with module net.maxon.command
2023-01-10 11:46:53: 0: STDOUT: corenodes.module.xlib with module net.maxon.corenodes
2023-01-10 11:46:53: 0: STDOUT: crashhandler.module.xlib with module net.maxon.crashhandler
2023-01-10 11:46:53: 0: STDOUT: denoiser.module.xlib with module net.maxon.denoiser
2023-01-10 11:46:53: 0: STDOUT: drawport.module.xlib with module net.maxon.drawport
2023-01-10 11:46:53: 0: STDOUT: drawport_functioncache.module.xlib with module net.maxon.drawport_functioncache
2023-01-10 11:46:53: 0: STDOUT: drawport_general.module.xlib with module net.maxon.drawport_general
2023-01-10 11:46:53: 0: STDOUT: drawport_metal.module.xlib with module net.maxon.drawport_metal
2023-01-10 11:46:53: 0: STDOUT: drawport_selector.module.xlib with module net.maxon.drawport_selector
2023-01-10 11:46:53: 0: STDOUT: embree.module.xlib with module net.maxon.embree
2023-01-10 11:46:53: 0: STDOUT: embree_classic.module.xlib with module net.maxon.embree_classic
2023-01-10 11:46:53: 0: STDOUT: geom.module.xlib with module net.maxon.geom
2023-01-10 11:46:53: 0: STDOUT: geometry_abstraction.module.xlib with module net.maxon.geometry_abstraction
2023-01-10 11:46:53: 0: STDOUT: image_exif.module.xlib with module net.maxon.image_exif
2023-01-10 11:46:53: 0: STDOUT: image_gpu.module.xlib with module net.maxon.image_gpu
2023-01-10 11:46:53: 0: STDOUT: image_ocio_gpu.module.xlib with module net.maxon.image_ocio_gpu
2023-01-10 11:46:53: 0: STDOUT: image_openexr.module.xlib with module net.maxon.image_openexr
2023-01-10 11:46:53: 0: STDOUT: licensing.module.xlib with module net.maxon.licensing
2023-01-10 11:46:53: 0: STDOUT: magicbulletlooks.module.xlib with module net.maxon.magicbulletlooks
2023-01-10 11:46:53: 0: STDOUT: math.module.xlib with module net.maxon.math
2023-01-10 11:46:53: 0: STDOUT: mesh.module.xlib with module net.maxon.mesh
2023-01-10 11:46:53: 0: STDOUT: misc.module.xlib with module net.maxon.misc
2023-01-10 11:46:53: 0: STDOUT: modeling_commands.module.xlib with module net.maxon.modeling_commands
2023-01-10 11:46:53: 0: STDOUT: mvp_base_presenter.module.xlib with module net.maxon.mvp_base_presenter
2023-01-10 11:46:53: 0: STDOUT: mvp_base_widget.module.xlib with module net.maxon.mvp_base_widget
2023-01-10 11:46:53: 0: STDOUT: mvp_gluon.module.xlib with module net.maxon.mvp_gluon
2023-01-10 11:46:53: 0: STDOUT: mvp_gluon2.module.xlib with module net.maxon.mvp_gluon2
2023-01-10 11:46:53: 0: STDOUT: mvp_nodegraph_gluon.module.xlib with module net.maxon.mvp_nodegraph_gluon
2023-01-10 11:46:53: 0: STDOUT: mvp_nodegraph_presenters.module.xlib with module net.maxon.mvp_nodegraph_presenters
2023-01-10 11:46:53: 0: STDOUT: mvp_nodes_presenters.module.xlib with module net.maxon.mvp_nodes_presenters
2023-01-10 11:46:53: 0: STDOUT: mvp_widgets.module.xlib with module net.maxon.mvp_widgets
2023-01-10 11:46:53: 0: STDOUT: network.module.xlib with module net.maxon.network
2023-01-10 11:46:53: 0: STDOUT: neutron.module.xlib with module net.maxon.neutron
2023-01-10 11:46:53: 0: STDOUT: nodes.module.xlib with module net.maxon.nodes
2023-01-10 11:46:53: 0: STDOUT: nodes_corenodes.module.xlib with module net.maxon.nodes_corenodes
2023-01-10 11:46:53: 0: STDOUT: opensubdiv.module.xlib with module net.maxon.opensubdiv
2023-01-10 11:46:53: 0: STDOUT: parallelprogram.module.xlib with module net.maxon.parallelprogram
2023-01-10 11:46:53: 0: STDOUT: physx.module.xlib with module net.maxon.physx
2023-01-10 11:46:53: 0: STDOUT: placement.module.xlib with module net.maxon.placement
2023-01-10 11:46:53: 0: STDOUT: post.module.xlib with module net.maxon.post
2023-01-10 11:46:53: 0: STDOUT: pythonconfig.module.xlib with module net.maxon.pythonconfig
2023-01-10 11:46:53: 0: STDOUT: pythonvm.module.xlib with module net.maxon.pythonvm
2023-01-10 11:46:53: 0: STDOUT: reflection.module.xlib with module net.maxon.reflection
2023-01-10 11:46:53: 0: STDOUT: render.module.xlib with module net.maxon.render
2023-01-10 11:46:53: 0: STDOUT: retargetbase.module.xlib with module net.maxon.retargetbase
2023-01-10 11:46:53: 0: STDOUT: scene_abstraction.module.xlib with module net.maxon.scene_abstraction
2023-01-10 11:46:53: 0: STDOUT: shaderbase.module.xlib with module net.maxon.shaderbase
2023-01-10 11:46:53: 0: STDOUT: shadernodes.module.xlib with module net.maxon.shadernodes
2023-01-10 11:46:53: 0: STDOUT: sqlite.module.xlib with module net.maxon.sqlite
2023-01-10 11:46:53: 0: STDOUT: svg.module.xlib with module net.maxon.svg
2023-01-10 11:46:53: 0: STDOUT: tessellation.module.xlib with module net.maxon.tessellation
2023-01-10 11:46:53: 0: STDOUT: tool_system.module.xlib with module net.maxon.tool_system
2023-01-10 11:46:53: 0: STDOUT: unittests_common.module.xlib with module net.maxon.unittests_common
2023-01-10 11:46:53: 0: STDOUT: usd.module.xlib with module net.maxon.usd
2023-01-10 11:46:53: 0: STDOUT: vhacd.module.xlib with module net.maxon.vhacd
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: cadexchangeconfig.xlib with module net.maxon.c4d.cadexchangeconfig
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/plugins/Redshift:
2023-01-10 11:46:54: 0: STDOUT: redshift4c4dconfig.xlib with module com.redshift3d.redshift4c4d.config
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: substanceconfig.xlib with module net.maxon.c4d.substanceconfig
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: addons.xlib with module net.maxon.c4d.addons
2023-01-10 11:46:54: 0: STDOUT: advanced_render.xlib with module net.maxon.c4d.advanced_render
2023-01-10 11:46:54: 0: STDOUT: alembic.xlib with module net.maxon.c4d.alembic
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/AlignTools:
2023-01-10 11:46:54: 0: STDOUT: aligntools.xlib with module com.greyscalegorilla.aligntools
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: archigrass.xlib with module net.maxon.c4d.archigrass
2023-01-10 11:46:54: 0: STDOUT: assetbrowser.xlib with module net.maxon.c4d.assetbrowser
2023-01-10 11:46:54: 0: STDOUT: bitmapfilter.xlib with module net.maxon.c4d.bitmapfilter
2023-01-10 11:46:54: 0: STDOUT: bpexchange.xlib with module net.maxon.c4d.bpexchange
2023-01-10 11:46:54: 0: STDOUT: browser.xlib with module net.maxon.c4d.browser
2023-01-10 11:46:54: 0: STDOUT: bugslife_client.xlib with module net.maxon.c4d.bugslife_client
2023-01-10 11:46:54: 0: STDOUT: c4d_emulation.xlib with module net.maxon.c4d.c4d_emulation
2023-01-10 11:46:54: 0: STDOUT: c4d_viewport_render.xlib with module net.maxon.c4d.c4d_viewport_render
2023-01-10 11:46:54: 0: STDOUT: ca.xlib with module net.maxon.c4d.ca
2023-01-10 11:46:54: 0: STDOUT: ca2.xlib with module net.maxon.c4d.ca2
2023-01-10 11:46:54: 0: STDOUT: cadexchange.xlib with module net.maxon.c4d.cadexchange
2023-01-10 11:46:54: 0: STDOUT: clothilde.xlib with module net.maxon.c4d.clothilde
2023-01-10 11:46:54: 0: STDOUT: collada14.xlib with module net.maxon.c4d.collada14
2023-01-10 11:46:54: 0: STDOUT: collada15.xlib with module net.maxon.c4d.collada15
2023-01-10 11:46:54: 0: STDOUT: colorchoosergui.xlib with module net.maxon.c4d.colorchoosergui
2023-01-10 11:46:54: 0: STDOUT: compositing.xlib with module net.maxon.c4d.compositing
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/Cyc Types:
2023-01-10 11:46:54: 0: STDOUT: cyctypes.xlib with module com.greyscalegorilla.cyctypes
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: deltamush.xlib with module net.maxon.c4d.deltamush
2023-01-10 11:46:54: 0: STDOUT: deployment.xlib with module net.maxon.c4d.deployment
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/DropZone:
2023-01-10 11:46:54: 0: STDOUT: dropzone.xlib with module com.greyscalegorilla.dropzone
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: dwg.xlib with module net.maxon.c4d.dwg
2023-01-10 11:46:54: 0: STDOUT: dwgobjects.xlib with module net.maxon.c4d.dwgobjects
2023-01-10 11:46:54: 0: STDOUT: dynamics.xlib with module net.maxon.c4d.dynamics
2023-01-10 11:46:54: 0: STDOUT: exchanges.xlib with module net.maxon.c4d.exchanges
2023-01-10 11:46:54: 0: STDOUT: expressiontag.xlib with module net.maxon.c4d.expressiontag
2023-01-10 11:46:54: 0: STDOUT: fbx.xlib with module net.maxon.c4d.fbx
2023-01-10 11:46:54: 0: STDOUT: gltf.xlib with module net.maxon.c4d.gltf
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/GorillaCam:
2023-01-10 11:46:54: 0: STDOUT: gorillacam.xlib with module com.greyscalegorilla.gorillacam
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: goz.xlib with module net.maxon.c4d.goz
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/osx_r27_greyscalegorillahub:
2023-01-10 11:46:54: 0: STDOUT: greyscalegorillahub.xlib with module com.greyscalegorilla.greyscalegorillahub
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: hair.xlib with module net.maxon.c4d.hair
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/HDRI Link:
2023-01-10 11:46:54: 0: STDOUT: hdrilink.xlib with module com.greyscalegorilla.hdrilink
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: i_skp.xlib with module net.maxon.c4d.i_skp
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM.xlib: symbol ‘g_maxon’ is missing. error: dlsym(0x20a330f20, g_maxon): symbol not found [osx_dll.cpp(148)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_21.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_21.xlib has wrong binary version 21014, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_23.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_23.xlib has wrong binary version 23004, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_25.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_25.xlib has wrong binary version 25004, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM:
2023-01-10 11:46:54: 0: STDOUT: INSYDIUM_2023.xlib with module ltd.insydium.fused2023
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: interop.xlib with module net.maxon.c4d.interop
2023-01-10 11:46:54: 0: STDOUT: interop_forger.xlib with module net.maxon.c4d.interop_forger
2023-01-10 11:46:54: 0: STDOUT: io_forger.xlib with module net.maxon.c4d.io_forger
2023-01-10 11:46:54: 0: STDOUT: io_obj.xlib with module net.maxon.c4d.io_obj
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/Light Kit Pro:
2023-01-10 11:46:54: 0: STDOUT: lightkit3.xlib with module com.greyscalegorilla.lightkit3
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/Light Types:
2023-01-10 11:46:54: 0: STDOUT: lighttypes.xlib with module com.greyscalegorilla.lighttypes
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: metrics.xlib with module net.maxon.c4d.metrics
2023-01-10 11:46:54: 0: STDOUT: mkmodeler.xlib with module net.maxon.c4d.mkmodeler
2023-01-10 11:46:54: 0: STDOUT: mocca.xlib with module net.maxon.c4d.mocca
2023-01-10 11:46:54: 0: STDOUT: model.xlib with module net.maxon.c4d.model
2023-01-10 11:46:54: 0: STDOUT: mograph.xlib with module net.maxon.c4d.mograph
2023-01-10 11:46:54: 0: STDOUT: motioncam.xlib with module net.maxon.c4d.motioncam
2023-01-10 11:46:54: 0: STDOUT: motiontracker.xlib with module net.maxon.c4d.motiontracker
2023-01-10 11:46:54: 0: STDOUT: nbo.xlib with module net.maxon.c4d.nbo
2023-01-10 11:46:54: 0: STDOUT: nbp.xlib with module net.maxon.c4d.nbp
2023-01-10 11:46:54: 0: STDOUT: newman.xlib with module net.maxon.c4d.newman
2023-01-10 11:46:54: 0: STDOUT: nodeeditor2.xlib with module net.maxon.c4d.nodeeditor2
2023-01-10 11:46:54: 0: STDOUT: objects.xlib with module net.maxon.c4d.objects
2023-01-10 11:46:54: 0: STDOUT: onlineupdater.xlib with module net.maxon.c4d.onlineupdater
2023-01-10 11:46:54: 0: STDOUT: pbd_simulations.xlib with module net.maxon.c4d.pbd_simulations
2023-01-10 11:46:54: 0: STDOUT: physx_hybrid.xlib with module net.maxon.c4d.physx_hybrid
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/PlusLibrary:
2023-01-10 11:46:54: 0: STDOUT: pluslibrary.xlib with module com.greyscalegorilla.pluslibrary
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: projectassetinspector.xlib with module net.maxon.c4d.projectassetinspector
2023-01-10 11:46:54: 0: STDOUT: python.xlib with module net.maxon.c4d.python
2023-01-10 11:46:54: 0: STDOUT: redshift.xlib with module net.maxon.c4d.redshift
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/plugins/Redshift:
2023-01-10 11:46:54: 0: STDOUT: redshift4c4d.xlib with module com.redshift3d.redshift4c4d
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: relaxuv.xlib with module net.maxon.c4d.relaxuv
2023-01-10 11:46:54: 0: STDOUT: scenemanager2.xlib with module net.maxon.c4d.scenemanager2
2023-01-10 11:46:54: 0: STDOUT: sculpt.xlib with module net.maxon.c4d.sculpt
2023-01-10 11:46:54: 0: STDOUT: sculptbrushes.xlib with module net.maxon.c4d.sculptbrushes
2023-01-10 11:46:54: 0: STDOUT: shader.xlib with module net.maxon.c4d.shader
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/Signal:
2023-01-10 11:46:54: 0: STDOUT: signal.xlib with module com.greyscalegorilla.signal
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: sketch.xlib with module net.maxon.c4d.sketch
2023-01-10 11:46:54: 0: STDOUT: sky.xlib with module net.maxon.c4d.sky
2023-01-10 11:46:54: 0: STDOUT: sla.xlib with module net.maxon.c4d.sla
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/Social Frame:
2023-01-10 11:46:54: 0: STDOUT: socialframe.xlib with module com.greyscalegorilla.socialframe
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: spacemouse.xlib with module net.maxon.c4d.spacemouse
2023-01-10 11:46:54: 0: STDOUT: substance.xlib with module net.maxon.c4d.substance
2023-01-10 11:46:54: 0: STDOUT: teamrender.xlib with module net.maxon.c4d.teamrender
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_20.xlib: symbol ‘g_maxon’ is missing. error: dlsym(0x20a32cce0, g_maxon): symbol not found [osx_dll.cpp(148)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_21.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_21.xlib has wrong binary version 21014, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_23.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_23.xlib has wrong binary version 23004, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_25.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_25.xlib has wrong binary version 25004, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX:
2023-01-10 11:46:54: 0: STDOUT: terraformfx_2023.xlib with module com.insydium.terraformfx
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: thinking_particles.xlib with module net.maxon.c4d.thinking_particles
2023-01-10 11:46:54: 0: STDOUT: tool_system_hybrid.xlib with module net.maxon.c4d.tool_system_hybrid
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/Greyscalegorilla/Topcoat:
2023-01-10 11:46:54: 0: STDOUT: topcoat.xlib with module com.greyscalegorilla.topcoat
2023-01-10 11:46:54: 0: STDOUT: Loading from directory file:///Applications/Maxon Cinema 4D 2023/corelibs:
2023-01-10 11:46:54: 0: STDOUT: tpoperators.xlib with module net.maxon.c4d.tpoperators
2023-01-10 11:46:54: 0: STDOUT: usd.xlib with module net.maxon.c4d.usd
2023-01-10 11:46:54: 0: STDOUT: uvviewport.xlib with module net.maxon.c4d.uvviewport
2023-01-10 11:46:55: 0: STDOUT: volumes.xlib with module net.maxon.c4d.volumes
2023-01-10 11:46:55: 0: STDOUT: xpressocore.xlib with module net.maxon.c4d.xpressocore
2023-01-10 11:46:55: 0: STDOUT: xtensions.xlib with module net.maxon.c4d.xtensions
2023-01-10 11:46:56: 0: STDOUT: Drawport API initialized
2023-01-10 11:46:56: 0: STDOUT: Framework : Metal
2023-01-10 11:46:56: 0: STDOUT: Vendor : AMD
2023-01-10 11:46:56: 0: STDOUT: Device : AMD Radeon Pro Vega II Duo
2023-01-10 11:46:56: 0: STDOUT: Framework version: 2.2
2023-01-10 11:46:56: 0: STDOUT: Driver version : 2.2
2023-01-10 11:47:06: 0: STDOUT: Appending “/Volumes/KC-WORKING/DeadlineRepository2022/submission/Cinema4D/Main” to system path to import SubmitC4DToDeadline module
2023-01-10 11:47:07: 0: STDOUT: HDRI Studio Rig V(2.153) - for R23+
2023-01-10 11:47:14: 0: STDOUT: ----------------------------------------
2023-01-10 11:47:14: 0: STDOUT: INSYDIUM Fused
2023-01-10 11:47:14: 0: STDOUT: Copyright (c) INSYDIUM LTD
2023-01-10 11:47:14: 0: STDOUT: Registered To : Chris Mullinax
2023-01-10 11:47:14: 0: STDOUT: Subscription License
2023-01-10 11:47:14: 0: STDOUT:
2023-01-10 11:47:14: 0: STDOUT: X-Particles Release Build 1489
2023-01-10 11:47:14: 0: STDOUT: nxForces Release Build 21
2023-01-10 11:47:14: 0: STDOUT: Taiao Release Build 142
2023-01-10 11:47:14: 0: STDOUT: MeshTools Release Build 195
2023-01-10 11:47:14: 0: STDOUT: NeXus Simulation Release Build 67
2023-01-10 11:47:14: 0: STDOUT: Cycles 4D Release Build 559
2023-01-10 11:47:14: 0: STDOUT: TerraformFX Release Build 167
2023-01-10 11:47:14: 0: STDOUT: ----------------------------------------
2023-01-10 11:47:15: 0: INFO: Received Token: 424134695950
2023-01-10 11:47:15: 0: INFO: Connected to Cinema 4D
2023-01-10 11:47:15: 0: INFO: Set Verbose to True
2023-01-10 11:47:15: 0: STDOUT: Loading Scene: /Volumes/KC-POST/2023/test/balls/Untitled/balls.c4d
2023-01-10 11:47:15: 0: STDOUT: Failed to Load File: /Volumes/KC-POST/2023/test/balls/Untitled/balls.c4d
2023-01-10 11:47:16: 0: Done executing plugin command of type ‘Start Job’

=======================================================
Details

Date: 01/10/2023 11:47:20
Frames: 107
Elapsed Time: 00:00:00:29
Job Submit Date: 01/10/2023 11:46:01
Job User: edit7
Average RAM Usage: 68052447232 (5%)
Peak RAM Usage: 70547668992 (5%)
Average CPU Usage: 5%
Peak CPU Usage: 9%
Used CPU Clocks (x10^6 cycles): 176289
Total CPU Clocks (x10^6 cycles): 3525764

=======================================================
Worker Information

Worker Name: Edit-07s-Mac-Pro
Version: v10.2.0.10 Release (3b87216c7)
Operating System: macOS 12.6.1
Machine User: edit7
IP Address: 10.79.164.54
MAC Address: E4:50:EB:B9:A6:7A
CPU Architecture: x86_64
CPUs: 56
CPU Usage: 2%
Memory Usage: 63.8 GB / 1.5 TB (4%)
Free Disk Space: 18.448 GB
Video Card: AMD Radeon Pro Vega II Duo (Slot 1, GPU 2)

#2

For testing purposes, I am only using one machine for rendering, so I know all plugins are installed.

#3

From your log it looks like the machine has the wrong version of a couple plugins installed, when you say this file works locally, that’s when you’re testing it on your computer, not Edit-07s-Mac-Pro?

The mismatched plugin versions may not be the root issue, but they’re worth resolving regardless.
From line 218:

2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM.xlib: symbol ‘g_maxon’ is missing. error: dlsym(0x20a330f20, g_maxon): symbol not found [osx_dll.cpp(148)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_21.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_21.xlib has wrong binary version 21014, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_23.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_23.xlib has wrong binary version 23004, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_25.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/INSYDIUM_25.xlib has wrong binary version 25004, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]

From line 275:

2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_20.xlib: symbol ‘g_maxon’ is missing. error: dlsym(0x20a32cce0, g_maxon): symbol not found [osx_dll.cpp(148)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_21.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_21.xlib has wrong binary version 21014, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_23.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_23.xlib has wrong binary version 23004, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]
2023-01-10 11:46:54: 0: STDOUT: WARNING: Error loading file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_25.xlib: file:///Users/edit7/Library/Preferences/Maxon/Maxon Cinema 4D 2023_3BE69839/plugins/INSYDIUM/libraries/TerraformFX/terraformfx_25.xlib has wrong binary version 25004, expected 2022901. [osx_dll.cpp(173)] [general.cpp(483)]

If updating the Edit-07s-Mac-Pro’s installed plugins doesn’t resolve the issue, I’d go through the troubleshooting guide to isolate the render from Deadline to see if this is a Deadline issue or a C4D issue.

#4

Ok, I re-installed Insydium and I no longer get that error, but now for some reason it can’t write to my networked drive:

Error

=======================================================

Error: FailRenderException : Failed to create test file in directory: ‘/Volumes/KC-POST/2023/test/file/’

at Deadline.Plugins.DeadlinePlugin.FailRender(String message) (Python.Runtime.PythonException)

File “/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bdbe9c6929332a96cf54f9/Cinema4D.py”, line 243, in RenderArgument

self.ValidateFilepath( pathBeforeTokens )

File “/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bdbe9c6929332a96cf54f9/Cinema4D.py”, line 437, in ValidateFilepath

self.FailRender( “Failed to create test file in directory: ‘%s’” % directory )

at Python.Runtime.Dispatcher.Dispatch(ArrayList args)

at __FranticX_GenericDelegate0`1[[System_String, System_Private_CoreLib, Version=6_0_0_0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]]Dispatcher.Invoke()

at FranticX.Processes.ManagedProcess.RenderArgument()

at Deadline.Plugins.DeadlinePlugin.RenderArgument()

at FranticX.Processes.ManagedProcess.Execute(Boolean waitForExit)

at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)

=======================================================

Type

=======================================================

RenderPluginException

=======================================================

Stack Trace

=======================================================

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgr, CancellationToken bgs)

at Deadline.Plugins.SandboxedPlugin.RenderTask(Task task, CancellationToken cancellationToken)

at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajw, CancellationToken ajx)

=======================================================

Log

=======================================================

2023-01-10 13:42:54: 0: Render Thread - Render State transition from = ‘ReceivedTask’ to = ‘Other’

2023-01-10 13:42:54: 0: Loading Job’s Plugin timeout is Disabled

2023-01-10 13:42:54: 0: SandboxedPlugin: Render Job As User disabled, running as current user ‘edit7’

2023-01-10 13:42:58: 0: Loaded plugin Cinema4D

2023-01-10 13:42:58: 0: Executing plugin command of type ‘Initialize Plugin’

2023-01-10 13:42:58: 0: INFO: Executing plugin script ‘/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bdbe9c6929332a96cf54f9/Cinema4D.py’

2023-01-10 13:42:58: 0: INFO: Plugin execution sandbox using Python version 3

2023-01-10 13:42:58: 0: INFO: About: Cinema 4D Plugin for Deadline

2023-01-10 13:42:58: 0: INFO: The job’s environment will be merged with the current environment before rendering

2023-01-10 13:42:58: 0: Done executing plugin command of type ‘Initialize Plugin’

2023-01-10 13:43:08: 0: Start Job timeout is disabled.

2023-01-10 13:43:08: 0: Task timeout is disabled.

2023-01-10 13:43:08: 0: Loaded job: iMullinax (63bdbe9c6929332a96cf54f9)

2023-01-10 13:43:18: 0: Executing plugin command of type ‘Start Job’

2023-01-10 13:43:18: 0: DEBUG: S3BackedCache Client is not installed.

2023-01-10 13:43:18: 0: INFO: Executing global asset transfer preload script ‘/Users/Shared/Thinkbox/Deadline10/workers/Edit-07s-Mac-Pro/plugins/63bdbe9c6929332a96cf54f9/GlobalAssetTransferPreLoad.py’

2023-01-10 13:43:28: 0: INFO: Looking for legacy (pre-10.0.26) AWS Portal File Transfer…

2023-01-10 13:43:28: 0: INFO: No legacy (pre-10.0.26) File Transfer controller is available for this platform (darwin).

2023-01-10 13:43:28: 0: INFO: Could not find legacy (pre-10.0.26) AWS Portal File Transfer.

2023-01-10 13:43:28: 0: INFO: Legacy (pre-10.0.26) AWS Portal File Transfer is not installed on the system.

2023-01-10 13:43:28: 0: Done executing plugin command of type ‘Start Job’

2023-01-10 13:43:28: 0: Plugin rendering frame(s): 0

2023-01-10 13:43:28: 0: Render Thread - Render State transition from = ‘Other’ to = ‘Rendering’

2023-01-10 13:43:38: 0: Executing plugin command of type ‘Render Task’

2023-01-10 13:43:38: 0: INFO: Starting Cinema 4D Task

2023-01-10 13:43:38: 0: INFO: Stdout Redirection Enabled: True

2023-01-10 13:43:38: 0: INFO: Asynchronous Stdout Enabled: False

2023-01-10 13:43:38: 0: INFO: Stdout Handling Enabled: True

2023-01-10 13:43:38: 0: INFO: Popup Handling Enabled: True

2023-01-10 13:43:38: 0: INFO: QT Popup Handling Enabled: False

2023-01-10 13:43:38: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: False

2023-01-10 13:43:38: 0: INFO: Using Process Tree: True

2023-01-10 13:43:38: 0: INFO: Hiding DOS Window: True

2023-01-10 13:43:38: 0: INFO: Creating New Console: False

2023-01-10 13:43:38: 0: INFO: Running as user: edit7

2023-01-10 13:43:38: 0: INFO: Executable: “/Applications/Maxon Cinema 4D 2023/CINEMA 4D.app/Contents/MacOS/CINEMA 4D”

2023-01-10 13:43:38: 0: INFO: Validating the path: ‘/Volumes/KC-POST/2023/test/file/’

2023-01-10 13:43:38: 0: Done executing plugin command of type ‘Render Task’

=======================================================

Details

=======================================================

Date: 01/10/2023 13:44:03

Frames: 0

Elapsed Time: 00:00:01:18

Job Submit Date: 01/10/2023 13:38:04

Job User: edit7

Average RAM Usage: 52599934976 (4%)

Peak RAM Usage: 52827545600 (4%)

Average CPU Usage: 2%

Peak CPU Usage: 5%

Used CPU Clocks (x10^6 cycles): 150112

Total CPU Clocks (x10^6 cycles): 7505556

=======================================================

Worker Information

=======================================================

Worker Name: Edit-07s-Mac-Pro

Version: v10.2.0.10 Release (3b87216c7)

Operating System: macOS 12.6.1

Machine User: edit7

IP Address: 10.79.164.54

MAC Address: E4:50:EB:B9:A6:7A

CPU Architecture: x86_64

CPUs: 56

CPU Usage: 1%

Memory Usage: 49.0 GB / 1.5 TB (3%)

Free Disk Space: 18.477 GB

Video Card: AMD Radeon Pro Vega II Duo (Slot 1, GPU 2)

I definitely have permissions and can access and save files there.

#5

In that case I’m not sure what’s wrong here - as the edit7 user using the Edit-07s-Mac-Pro computer can you create a file in /Volumes/KC-POST/2023/test/file/?

You should be able to run touch /Volumes/KC-POST/2023/test/file/touch_file from a command prompt on Edit-07s-Mac-Pro to attempt to create a file that directory.

And if that fails, running ls -la /Volumes/KC-POST/2023/test/file will print out the permissions associated with that directory and should show the permissions on that directory.

Let us know how it goes!

#6

yes, running touch /Volumes/KC-POST/2023/test/file/touch_file creates the file.

#7

Interesting! What’s ls -la return? I’m curious about the permissions set, mainly if they’re wide open or if there’s an ACL or something similar in place.

#8

total 96
drwx------ 1 edit7 staff 16384 Jan 10 14:30 .
drwx------ 1 edit7 staff 16384 Jan 10 13:54 …
drwx------ 1 edit7 staff 16384 Jan 10 13:55 out
-rwx------ 1 edit7 staff 0 Jan 10 14:30 touch_file

#9

Update: I was able to load and render the same project via commandline, but I still get the Failed to create test file in directory in Deadline.

#10

I’ve re-installed everything just to make sure all the files are there, but still getting this error. It fails if I use Cinema4DBatch or not. But I found this in the DeadlineLauncher log:
ERROR: DataController threw a configuration exception during initialization: Could not read the connection.ini for the given repository path “/Volumes/KC-WORKING/DeadlineRepository2022” because:
2023-01-09 14:44:41: Access to the path ‘/Volumes/KC-WORKING/DeadlineRepository2022/settings/connection.ini’ is denied. (System.UnauthorizedAccessException) (Deadline.Configuration.DeadlineConfigException)
2023-01-09 14:44:42: Error encountered when connecting to repository /Volumes/KC-WORKING/DeadlineRepository2022: Object reference not set to an instance of an object. (System.NullReferenceException)
2023-01-09 14:44:42: at Deadline.Launcher.Launcher.ChangeRepository(RepositoryConnectionSettings updatedSettings)

I have this set up to render After Effects and it has no issues connecting and outputting to the server, so I don’t understand why the connections are not being made.

#11

Does the Worker and Monitor successfully connect after you see those warnings? I’d expect not, as this is similar to other problems we’ve had reported with MacOS.

We know the issue with connection.ini being denied is resolved by granting /bin/sh full disk access in the machine’s security settings, maybe the issue creating a test file is another symptom of the same failure?

Either way, giving /bin/sh extra permissions should help out here.

#12

Yep, I just figured that out. I thought I had set those permissions, but I guess it was for bash, and that ain’t the same thing. It is now working! Thanks for the assistance!

#13

Thanks for confirming!

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