Sorry for the inconvenience here, Krakatoa doesn’t support 3ds max 2024 as of now. We have raised an internal feature request on this and developers efforts are needed on it. This may not be in the priority list of feature need to be added in Deadline.
Follow this forum thread on unofficial support if it works for you: Kraoatoa for 3dsMax 2024 - #2 by zainali
look forward to Krakatoa release notes for future bug fixtures and feature releases: Krakatoa MX Documentation — KRAKATOA 2.12.x documentation