AWS Thinkbox Discussion Forums

Invalid Max File

Trying to dig down an issue here and wondered if anyone had this or had any ideas. We have many many render tasks running per day. Deadline loads 3dsmax using a custom INI file that is bespoke to the job. And we probably have about 1-5 tasks per job which fail with “Invalid Max File” error. The file is valid, it gets picked up by another machine and renders just fine.

Error

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Error: 3dsmax: Invalid max file: “//ourserver/tk1__r964.max”
2020/03/05 18:13:11 DBG: [03804] [03972] Starting network
2020/03/05 18:13:11 INF: [03804] [03972] Application started with secure mode state ‘OFF’
2020/03/05 18:13:11 INF: [03804] [03972] Product version: 3ds Max 2018.4 Update (20.4.0.4254)
2020/03/05 18:13:11 INF: [03804] [03972] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.
2020/03/05 18:13:21 DBG: [03804] [03972] Could not find the specified file in DefaultSettingsParser::parse()
2020/03/05 18:13:44 DBG: [03804] [03972] Graphics driver requested by the user : Nitrous
2020/03/05 18:13:44 DBG: [03804] [03972] Graphics driver actually created in the viewports : null driver
2020/03/05 18:13:57 DBG: [03804] [03972] Starting network
2020/03/05 18:13:59 DBG: [03804] [03972] Calling NetRenderPreLoad
2020/03/05 18:13:59 DBG: [03804] [03972] in NetWorkerPreLoad. jobFile: ; jobname: C:\Users\render\AppData\Local\Thinkbox\Deadline10\slave\renderservername\jobsData\5e618c0fdb0285f0e0e3d308\maxStartup\0\deadlineStartupMax2018.max
2020/03/05 18:13:59 DBG: [03804] [03972] in Init. jobFile: ; jobname: C:\Users\render\AppData\Local\Thinkbox\Deadline10\slave\renderservername\jobsData\5e618c0fdb0285f0e0e3d308\maxStartup\0\deadlineStartupMax2018.max
2020/03/05 18:13:59 DBG: [03804] [03972] in Init. calling nrGetIface. jobToSend: C:\Users\render\AppData\Local\Thinkbox\Deadline10\slave\renderservername\jobsData\5e618c0fdb0285f0e0e3d308\maxStartup\0\deadlineStartupMax2018.max
2020/03/05 18:13:59 DBG: [03804] [03972] in NetWorkerPreLoad. curJobname: C:\Users\render\AppData\Local\Thinkbox\Deadline10\slave\renderservername\jobsData\5e618c0fdb0285f0e0e3d308\maxStartup\0\deadlineStartupMax2018.max; init: 0
2020/03/05 18:13:59 DBG: [03804] [03972] in NetWorkerPreLoad. calling PostInitMessageSystem()
2020/03/05 18:13:59 DBG: [03804] [03972] in NetWorkerPreLoad. srv_pid: 0
2020/03/05 18:13:59 DBG: [03804] [03972] leaving NetWorkerPreLoad. LoadLib()
2020/03/05 18:13:59 DBG: [03804] [03972] NetRenderPreLoad passed
2020/03/05 18:14:07 DBG: [03804] [03972] Interface8::LoadFromFile(C:\Users\render\AppData\Local\Thinkbox\Deadline10\slave\renderservername\jobsData\5e618c0fdb0285f0e0e3d308\maxStartup\0\deadlineStartupMax2018.max)
2020/03/05 18:14:07 INF: [03804] [03972] Starting to load file: C:\Users\render\AppData\Local\Thinkbox\Deadline10\slave\renderservername\jobsData\5e618c0fdb0285f0e0e3d308\maxStartup\0\deadlineStartupMax2018.max
2020/03/05 18:14:08 INF: [03804] [03972] SYSTEM: Production renderer is changed to Scanline Renderer. Previous messages are cleared.
2020/03/05 18:14:08 DBG: [03804] [03972] WARNING: The Populate data is missing on your system.
2020/03/05 18:14:08 INF: [03804] [03972] Done loading file: C:\Users\render\AppData\Local\Thinkbox\Deadline10\slave\renderservername\jobsData\5e618c0fdb0285f0e0e3d308\maxStartup\0\deadlineStartupMax2018.max
2020/03/05 18:14:08 INF: [03804] [03972] SYSTEM: Production renderer is changed to NA. Previous messages are cleared.

at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)

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Type

RenderPluginException

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Stack Trace

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage aqi)
at Deadline.Plugins.SandboxedPlugin.StartJob(Job job)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter agz)

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