Jobs failing - missing files

Deadline
1

Sometimes we get a seemingly random error on our farm with files missing from submitted jobs. I collected the following errors from Job Reports.

An error occurred while synchronizing the job's auxiliary files: can not find source file: \\dsmail\DeadlineRepository6\jobs\55ca0e44d07d761e1496cee4\$LUME$ToonPass$_0_config_2015_8_011__11_1_23_0000.txt (System.IO.FileNotFoundException)
An error occurred while synchronizing the job's auxiliary files: can not find source file: \\dsmail\DeadlineRepository6\jobs\55c504a2d50c9d17b82ad351\15075_Tower3_ViewC01_16.max (System.IO.FileNotFoundException)
An error occurred while synchronizing the job's auxiliary files: can not find source file: \\dsmail\DeadlineRepository6\jobs\55c12b2b893b5312e80fe1a7\2015_07_View009_Outlines01draft_label.txt (System.IO.FileNotFoundException)

If I manually try and go to these locations, they do not exist. Has anyone else had issues with this? How can I track down what is going wrong?

Thanks!

-Rob

2

Hello Rob,

Can I ask at what point in the process you are checking for those files? Is the job failed or complete at the time? If it is completed the files would have likely been deleted, which is done on job complete. Have you noticed any similarities between the instances of this?

3

The job is failed and this is part of the error log as to why it has failed.

4

Hello Rob,

I am really not sure why it would be looking for files that don’t exist, as they all look like files that should be there. I did notice all of the paths are in the repository, and I am curious if you could outline the process being used to submit, and perhaps including a screenshot of the settings being used in the submitter? Thanks.