lots of errors and stalled slaves

I am experiencing a problem where I am getting A LOT of errors with each render. The renders also seem to be taking longer and failing mid-task. Also, when the slaves are idle they tend to stall. Here is an example of the error messages I am getting. Any help with this would be greatly appreciated. I know the amount of information I am supplying is limited so please tell me any further information you may need. Thanks

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Error Message

Exception during render: An error occurred in RenderTasks(): Deadline caught error “Error: Cannot load scene “C:\Users\RENDER\AppData\Local\Prime Focus\Deadline\slave\jobsData\shot03_v07.mb”. Please check the scene name.”. If this error message is unavoidable but not fatal to your render, please email deadline-support@primefocusworld.com with the error message, and disable the Maya job setting Strict Error Checking.
at Deadline.Plugins.ScriptPlugin.RenderTasks(Int32 startFrame, Int32 endFrame, String& outMessage)

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Slave Log

todesk\Maya2011\bin\Render.exe"
0: INFO: Rendering to local drive, will copy files and folders to final location after render is complete
0: INFO: Rendering with Maya version 2011.0
0: INFO: Rendering with Mental Ray
0: INFO: Render Argument: -r mr -v 5 -art -aml -x 1280 -y 720 -ard 1.777777791 -rl environmentLayer -s 8 -e 8 -b 1 -rd “C:\Users\RENDER\AppData\Local\Prime Focus\Deadline\slave\jobsData\mayaOutput_temp6enEj0” -im “veggies/shot03////veggies_shot03_” -proj “X:/Projects/1009 - COOP VIDEO REZEPT/Assets/3D/Maya” “C:\Users\RENDER\AppData\Local\Prime Focus\Deadline\slave\jobsData\shot03_v07.mb”
0: INFO: Startup Directory: “C:\Program Files\Autodesk\Maya2011\bin”
0: INFO: Process Priority: BelowNormal
0: INFO: Process is now running
0: STDOUT: Starting “C:\Program Files\Autodesk\Maya2011\bin\mayabatch.exe”
0: STDOUT: mental ray for Maya 2011
0: STDOUT: mental ray: version 3.8.1.26, Feb 9 2010, revision 110437
0: INFO: Deadline is ignoring error: "Error: File not found.: " because plugin setting Strict Error Checking is enabled and this error is not usually fatal.
0: STDOUT: Error: File not found.:
0: STDOUT: Error: Cannot load scene “C:\Users\RENDER\AppData\Local\Prime Focus\Deadline\slave\jobsData\shot03_v07.mb”. Please check the scene name.
0: STDOUT: // Maya exited with status 209
Scheduler Thread - Render Thread 0 threw an error:
Scheduler Thread - Exception during render: An error occurred in RenderTasks(): Deadline caught error “Error: Cannot load scene “C:\Users\RENDER\AppData\Local\Prime Focus\Deadline\slave\jobsData\shot03_v07.mb”. Please check the scene name.”. If this error message is unavoidable but not fatal to your render, please email deadline-support@primefocusworld.com with the error message, and disable the Maya job setting Strict Error Checking.

at Deadline.Plugins.ScriptPlugin.RenderTasks(Int32 startFrame, Int32 endFrame, String& outMessage)

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Error Type

RenderPluginException

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Error Stack Trace

at Deadline.Plugins.Plugin.RenderTask(Int32 startFrame, Int32 endFrame)
at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()

It suggests the scene is inaccessible because the file cannot be found. Does that file actually exist in the location reported? Does the path exist, and is it accessible to the RENDER user account that the slave is running under? Is there sufficient disk space for the scene file to be written out in that location (perhaps either due to profile restrictions or as a general low disk space condition)?

I found an article in the Autodesk Knowledge Base describing what appears to be the same problem:
usa.autodesk.com/adsk/servlet/ps … C-RSSSUP01

The article says it only applies to Maya 2009, but maybe you could try the suggested solution to see if it helps.

Cheers,

  • Ryan