Is this a custom plugin you guys have created? Our plugin API supports popup handling, which should help you out here. Take a look at the example InitializeProcess code here:
thinkboxsoftware.com/deadlin … e_Plug-ins
You can start by setting self.PopupHandling = True. With this enabled, Deadline should detect these popups and fail the render. For now, that will stop the popups from blocking the farm. In the error messages that are created for the job, there will be a dump of the popup contents (title, buttons, etc). You can then upload these error reports here, and we can let you know if it’s possible for Deadline to handle them by pressing certain buttons.
Cheers,
- Ryan