Please help me. [ Network Rendering does not working. ]

Deadline
1

Hello.
Happy New Year. everyone

I can not speak English very well.
Please ask for your understanding.
I’m having a problem using the deadline.
I need your help with this.

[ Error ]

  1. Unexpected exception (Failed to open the max renderer.)
  2. Unexpected exception (Failed to render the frame.)
  3. The output path is not accessible.

at Deadline.Plugins.DeadlinePlugin.FailRender (String message) (Python.Runtime.PythonException)
File “C:\Users\Administrator\AppData\Local\Thinkbox\Deadline10
\slave\render07\plugins\61f0f2fee1ee1f6ef0c4af36\3dsmax.py”,
line 378, in RenderTasks self.MyMaxController.RenderTasks()

File “C:\Users\Administrator\AppData\Local\Thinkbox\Deadline10
\slave\render07\plugins\61f0f2fee1ee1f6ef0c4af36\3dsmax.py”,
line 1572, in RenderTasks self.RenderFrame( frame )

File “C:\Users\Administrator\AppData\Local\Thinkbox\Deadline10
\slave\render07\plugins\61f0f2fee1ee1f6ef0c4af36\3dsmax.py”,
line 2449, in RenderFrame self.PollUntilComplete( not self.DisableProgressUpdateTimeout )

File “C:\Users\Administrator\AppData\Local\Thinkbox\Deadline10
\slave\render07\plugins\61f0f2fee1ee1f6ef0c4af36\3dsmax.py”,
line 2861, in PollUntilComplete self.Plugin.FailRender
( “RenderTask: Unexpected exception (%s)” % e.Message )

at Python.Runtime.Dispatcher.Dispatch(ArrayList args)
at __FranticX_GenericDelegate0Dispatcher.Invoke()
at Deadline.Plugins.DeadlinePlugin.RenderTasks()
at Deadline.Plugins.DeadlinePlugin.DoRenderTasks()
at Deadline.Plugins.PluginWrapper.RenderTasks
(Task task, String& outMessage, AbortLevel& abortLevel)
at Deadline.Plugins.PluginWrapper.RenderTasks
(Task task, String& outMessage, AbortLevel& abortLevel)

[ Try to ]

  1. I tested network rendering using Autodesk backburner and confirmed that there is no problem.
  2. C:/User/appdata/local/deadline/ -----> All subfolders have full control.
    [ 3dsmax.py opens normally. ]
  3. I checked the deadline software [ Configured → plug-in → Autodesk path setting. ]

What more can I check?
Please I need your help.
Thanks for reading the post.

2

Which versions of Deadline and 3ds Max are you running (and renderer version too)

Does Deadline run as the same user you test on the machine?

Are you converting paths? do the logs show the path conversion? Can you post the full log?

3

Dear anthonygelatka
Thank you for reply.
I send Log files.

  1. Which versions of Deadline and 3ds Max are you running (and renderer version too)
    — Use 3ds MAX 2021 / 10.1.9.2 Deadline

  2. Does Deadline run as the same user you test on the machine
    — We already have a network render farm.
    I can’t understand this error.
    This is a problem that occurred after the recent license extension.

    It was used well in the past, and the only thing that has changed is the license extension.
    After extending the license, network rendering does not work.

    Tested with Autodesk Backburner. There were no network rendering issues.

  3. Are you converting paths? do the logs show the path conversion? Can you post the full log?
    — I’m not converting path. Please checked Log Files.

Log Files.zip (12.5 KB)

4

This is our state.

6 Workstations [ 100.100.100.2xx ]
10 Renderfarms [ 100.100.100.1xx ]
A total of 16 licenses have been verified.
1 Server [ 100.100.100.100 / 100.100.100.200 ]
[ The server has two IP. ]
The Workstation and Renderfarm can connect to the server well.
[ Workstation and Renderfarm cannot connect to each other. ]

After changing the license key, 6 Workstations Network rendering works well.
After changing the license key, 10 Render farms Network rendering didn’t work well.

We’ve used 16 with no problems. Before changing the license key
We have 16 machines with no problems with Autodesk backburner testing.
[ I think that the Network is fine. ]

The only thing that has been changed is the deadline license key. [ FLEXlm ]
I don’t know what the problem is.

Please help me…