QuickTime Job Error

Deadline
1

Hi there,

I have tried to submit a QuickTime Job, but keep getting an error. Hope you can help me out here!

A bit of info:
Deadline version: 5 (latest release)
QuickTime version on render nodes: 7.6.9 (latest release)
OS on rendernodes: Windows 7 64 bit
OS on submission machine: Windows 7 64 bit
Image format: PNG
Movie (output) format: .mov h264

BR
Henrik

Error Type:

RenderPluginException

Report Message:

Exception during render: An error occurred in RenderTasks(): Error: Oops! An error occurred. (Error Code -2147157971)
at Deadline.Plugins.ScriptPlugin.RenderTasks(Int32 startFrame, Int32 endFrame, String& outMessage)

Slave Log:

0: Task timeout is disabled.
0: Loaded job: falling_coins (999_050_999_24dc4182)
0: INFO: StartJob: initializing script plugin Quicktime
0: INFO: Any stdout that matches the regular expression “Error:." will be handled as appropriate
0: INFO: Any stdout that matches the regular expression "Progress: ([0-9]+.[0-9]*)” will be handled as appropriate
0: INFO: About: Quicktime Plugin for Deadline
0: Plugin rendering frame(s): 0-95
0: INFO: Stdout Handling Enabled: True
0: INFO: Popup Handling Enabled: True
0: INFO: Using Process Tree: True
0: INFO: Hiding DOS Window: True
0: INFO: Creating New Console: False
0: INFO: Render Executable: “C:\Program Files\Thinkbox\Deadline\bin\deadlinequicktimegenerator.exe”
0: INFO: Render Argument: -CreateMovie “\cgiarchive.werkstette.dk\3dserverosx2\HENRIX\Coins\RenderOutput2\falling_coins0000.png” “C:\Users\nodeuser\AppData\Local\Thinkbox\Deadline\slave\jobsData\Quicktime_Settings.xml” “QuickTime Movie” 0 95 24 “\cgiarchive.werkstette.dk\3dserverosx2\HENRIX\Coins\RenderOutput2\falling_coins.mov”
0: INFO: Startup Directory: “C:\Program Files\Thinkbox\Deadline\bin”
0: INFO: Process Priority: BelowNormal
0: INFO: Process is now running
0: STDOUT: Quicktime Version: 7.69.80.9
0: STDOUT: Input file: “\cgiarchive.werkstette.dk\3dserverosx2\HENRIX\Coins\RenderOutput2\falling_coins0000.png”
0: STDOUT: Export settings file: “C:\Users\nodeuser\AppData\Local\Thinkbox\Deadline\slave\jobsData\Quicktime_Settings.xml”
0: STDOUT: Codec: QuickTime Movie
0: STDOUT: Start frame: 0
0: STDOUT: End frame: 95
0: STDOUT: Frame rate: 24
0: STDOUT: Output file: “\cgiarchive.werkstette.dk\3dserverosx2\HENRIX\Coins\RenderOutput2\falling_coins.mov”
0: STDOUT: Loading images
0: STDOUT: Error: Oops! An error occurred. (Error Code -2147157971)

Error Stack Trace:

at Deadline.Plugins.Plugin.RenderTask(Int32 startFrame, Int32 endFrame)
at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask(TaskLogWriter tlw)

Node04_00000_20110525162914.errorReport (3.27 KB)

2

Ah, the always helpful “Error: Oops! An error occurred.” error, which is QT’s way of basically saying it crashed and doesn’t know why.

The first thing to try is to render to another movie format. If Motion JPEG A works, for example, then at least we’ve narrowed down the problem a bit.

Cheers,

  • Ryan
3

Hi Ryan,

Tried a bunch of formats but gets the same error over and over again…
Got any suggestions on what to do?
Besides kicking Apples a**? :wink:

BR
Henrik

4

Hi Henrik,

Maybe it’s the input format. Have you tried any other formats other than PNG (jpeg, tga, etc)?

Also, you wouldn’t happen to have a copy of QT pro, would you? With QT pro, you can try creating a movie manually to see if you run into the same problem (Deadline just uses the QT SDK to create a movie). Note that you don’t need QT Pro to create movies with Deadline, this would just be a test to see if the problem is more of a general QT problem.

Cheers,

  • Ryan
5

Hi again Ryan,

It works with jpegs, so i just have to use something else than PNG even though i did fancy that format.
I have QT Pro on a MAc and it takes in png files without any problems…

BR
Henrik

6

It could be a Mac vs PC thing. I have QT Pro here for the PC, so if you wanted to bundle up a few PNG images and your QT settings xml file, I could test it here to confirm if it’s a general QT problem or not.

Cheers,

  • Ryan