"quicktime"

Deadline
1

Hi,

I am new to deadline, I got a error mssg talks about this :

Error: Dialog popup detected: Title “Unsupported Display”, Message “QuickTime does not support the current Display Setting. Please change it and restart this application.” at Deadline.Plugins.ScriptPlugin.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage, AbortLevel& abortLevel)

And the job keep giving error and did not do the render, any ideas, thanks in advance

Douglas
Hong Kong

2

Hello Douglas,

We have seen this a bit, and an upcoming release should have this built in, but for now what you need to do is look for the line in “[repo]\plugins\MayaBatch\MayaBatch.py” that says

self.AddPopupIgnorer( “.Render history note.” )

and on the next line add the following:

self.AddPopupHandler( “Unsupported Display”, “OK” )

and this should handle that error.

Cheers

3

Hi,

Thank you very much, it’s working now.

Douglas :smiley: