I’m rendering a scene from 3ds max using Redshift. It’s a fairly simple scene with a couple of characters in a very basic environment. It’s fast to render… when it renders.
I’m currently getting about 50 error frames per 100 frames. The application quits without warning. Deadline then goes back and has another go and generally renders them OK again on the second (or third) attempt. Nothing on the system changes during the render, and system resources list as running around 40%.
I’ve read through the event log, but other than the final render error, I can’t see anything that points to what the problem is. Anyone got any idea what is causing this?
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Error
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Error: FailRenderException : RenderTask: Unexpected exception (Monitored managed process “3dsmaxProcess” has exited or been terminated.
2020/09/29 12:02:31 DBG: [15304] [14624] Starting network
2020/09/29 12:02:31 INF: [15304] [14624] Application started with secure mode state ‘OFF’
2020/09/29 12:02:31 INF: [15304] [14624] Python version: 3
2020/09/29 12:02:31 INF: [15304] [14624] Product version: 3ds Max 2021.2 Update (23.2.0.2215)
2020/09/29 12:02:31 DBG: [15304] [14624] ADP Initialize: Done
2020/09/29 12:02:31 INF: [15304] [14624] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.
2020/09/29 12:02:32 INF: [15304] [14624] Hair Farm Professional 2.7.2 (build 222) is loaded.
2020/09/29 12:02:37 DBG: [15304] [14624] Graphics driver requested by the user : Nitrous
2020/09/29 12:02:37 DBG: [15304] [14624] Graphics driver actually created in the viewports : null driver
2020/09/29 12:02:38 INF: [15304] [14624] Autodesk 3ds Max Security Tools is active via configuration settings
2020/09/29 12:02:38 INF: [15304] [14624] ALC Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2021\applicationplugins\securitytools\contents\scripts\ALC_SecurityTool.ms)
2020/09/29 12:02:38 INF: [15304] [14624] ALC2 Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2021\applicationplugins\securitytools\contents\scripts\ALC2_SecurityTool.ms)
2020/09/29 12:02:38 INF: [15304] [14624] CRP Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2021\applicationplugins\securitytools\contents\scripts\CRP_SecurityTool.ms)
2020/09/29 12:02:38 INF: [15304] [14624] ADSL Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2021\applicationplugins\securitytools\contents\scripts\ADSL_SecurityTool.ms)
2020/09/29 12:02:44 DBG: [15304] [14624] Starting network
2020/09/29 12:02:45 DBG: [15304] [14624] Calling NetRenderPreLoad
2020/09/29 12:02:45 DBG: [15304] [14624] in NetWorkerPreLoad. jobFile: ; jobname: C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\jobsData\5f728805a4b69d52b495fd20\maxStartup\0\deadlineStartupMax2021.max
2020/09/29 12:02:45 DBG: [15304] [14624] in Init. jobFile: ; jobname: C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\jobsData\5f728805a4b69d52b495fd20\maxStartup\0\deadlineStartupMax2021.max
2020/09/29 12:02:45 DBG: [15304] [14624] in Init. calling nrGetIface. jobToSend: C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\jobsData\5f728805a4b69d52b495fd20\maxStartup\0\deadlineStartupMax2021.max
2020/09/29 12:02:45 DBG: [15304] [14624] in NetWorkerPreLoad. curJobname: C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\jobsData\5f728805a4b69d52b495fd20\maxStartup\0\deadlineStartupMax2021.max; init: 0
2020/09/29 12:02:45 DBG: [15304] [14624] in NetWorkerPreLoad. calling PostInitMessageSystem()
2020/09/29 12:02:45 DBG: [15304] [14624] in NetWorkerPreLoad. srv_pid: 0
2020/09/29 12:02:45 DBG: [15304] [14624] leaving NetWorkerPreLoad. LoadLib()
2020/09/29 12:02:45 DBG: [15304] [14624] NetRenderPreLoad passed
2020/09/29 12:02:45 DBG: [15304] [14624] Graphics driver requested by the user : Nitrous
2020/09/29 12:02:45 DBG: [15304] [14624] Graphics driver actually created in the viewports : null driver
2020/09/29 12:02:45 DBG: [15304] [14624] Graphics driver requested by the user : Nitrous
2020/09/29 12:02:45 DBG: [15304] [14624] Graphics driver actually created in the viewports : null driver
2020/09/29 12:02:45 DBG: [15304] [14624] Graphics driver requested by the user : Nitrous
2020/09/29 12:02:45 DBG: [15304] [14624] Graphics driver actually created in the viewports : null driver
2020/09/29 12:02:49 INF: [15304] [14624] Initializing Python version: 3.7.6
2020/09/29 12:02:49 INF: [15304] [14624] SYSTEM: Production renderer is changed to Scanline Renderer. Previous messages are cleared.
2020/09/29 12:02:49 DBG: [15304] [14624] Interface8::LoadFromFile(C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\jobsData\5f728805a4b69d52b495fd20\maxStartup\0\deadlineStartupMax2021.max)
2020/09/29 12:02:49 INF: [15304] [14624] Starting to load file: C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\jobsData\5f728805a4b69d52b495fd20\maxStartup\0\deadlineStartupMax2021.max
2020/09/29 12:02:50 WRN: [15304] [14624] Gamma Correction is Being Enabled
2020/09/29 12:02:50 INF: [15304] [14624] Done loading file: C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\jobsData\5f728805a4b69d52b495fd20\maxStartup\0\deadlineStartupMax2021.max
2020/09/29 12:02:50 INF: [15304] [14624] SYSTEM: Production renderer is changed to Arnold. Previous messages are cleared.
2020/09/29 12:02:50 DBG: [15304] [14624] Interface8::LoadFromFile(C:/Users/Peter/AppData/Local/Thinkbox/Deadline10/slave/Putty-Phoenix/jobsData/5f728805a4b69d52b495fd20/11041434_Revolution_Chat03_anim_v003.max)
2020/09/29 12:02:50 INF: [15304] [14624] Starting to load file: C:/Users/Peter/AppData/Local/Thinkbox/Deadline10/slave/Putty-Phoenix/jobsData/5f728805a4b69d52b495fd20/11041434_Revolution_Chat03_anim_v003.max
2020/09/29 12:02:51 WRN: [15304] [14624] Gamma Correction is Being Disabled
2020/09/29 12:02:51 INF: [15304] [14624] Done loading file: C:/Users/Peter/AppData/Local/Thinkbox/Deadline10/slave/Putty-Phoenix/jobsData/5f728805a4b69d52b495fd20/11041434_Revolution_Chat03_anim_v003.max
2020/09/29 12:02:51 INF: [15304] [14624] SYSTEM: Production renderer is changed to Redshift Renderer. Previous messages are cleared.
)
at Deadline.Plugins.DeadlinePlugin.FailRender(String message) (Python.Runtime.PythonException)
File “C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\plugins\5f728805a4b69d52b495fd20\3dsmax.py”, line 378, in RenderTasks
self.MyMaxController.RenderTasks()
File “C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\plugins\5f728805a4b69d52b495fd20\3dsmax.py”, line 1572, in RenderTasks
self.RenderFrame( frame )
File “C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\plugins\5f728805a4b69d52b495fd20\3dsmax.py”, line 2449, in RenderFrame
self.PollUntilComplete( not self.DisableProgressUpdateTimeout )
File “C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\plugins\5f728805a4b69d52b495fd20\3dsmax.py”, line 2861, in PollUntilComplete
self.Plugin.FailRender( “RenderTask: Unexpected exception (%s)” % e.Message )
at Python.Runtime.Dispatcher.Dispatch(ArrayList args)
at __FranticX_GenericDelegate0Dispatcher.Invoke()
at Deadline.Plugins.DeadlinePlugin.RenderTasks()
at Deadline.Plugins.DeadlinePlugin.DoRenderTasks()
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)
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Type
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RenderPluginException
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Stack Trace
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at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bcw, CancellationToken bcx)
at Deadline.Plugins.SandboxedPlugin.RenderTask(Task task, CancellationToken cancellationToken)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter aew, CancellationToken aex)
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Log
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2020-09-29 12:04:21: 0: Executing plugin command of type ‘Sync Files for Job’
2020-09-29 12:04:21: 0: All job files are already synchronized
2020-09-29 12:04:21: 0: Plugin 3dsmax was already synchronized.
2020-09-29 12:04:21: 0: Done executing plugin command of type ‘Sync Files for Job’
2020-09-29 12:04:21: 0: Start Job timeout is disabled.
2020-09-29 12:04:21: 0: Task timeout is disabled.
2020-09-29 12:04:21: 0: Plugin rendering frame(s): 713
2020-09-29 12:04:21: 0: Executing plugin command of type ‘Render Task’
2020-09-29 12:04:21: 0: INFO: Render Tasks called
2020-09-29 12:04:21: 0: INFO: Executing script: C:\Users\Peter\AppData\Local\Thinkbox\Deadline10\slave\Putty-Phoenix\jobsData\5f728805a4b69d52b495fd20\deadline_preFrame.ms
2020-09-29 12:04:22: 0: INFO: STARTED
2020-09-29 12:04:22: 0: INFO: MaxLightning: Render frame 713
2020-09-29 12:04:22: 0: INFO: MaxLightning: Overriding save file option to 1
2020-09-29 12:04:22: 0: INFO: MaxLightning: Rendering frame “S:\pintSizeChat\asset\media\renderAnim\Revolution\Chat03\Shot06\v001\Revolution_Chat03_Shot06_v001_0713.exr”
2020-09-29 12:04:22: 0: INFO: MaxLightning: Rendering 0 render elements
2020-09-29 12:04:22: 0: INFO: MaxLightning: Checking output paths
2020-09-29 12:04:22: 0: INFO: MaxLightning: Checking default actions
2020-09-29 12:04:22: 0: INFO: MaxLightning: TYPE_MISSING_EXTERNAL_FILES = IGNORE
2020-09-29 12:04:22: 0: INFO: MaxLightning: TYPE_MISSING_UVWS = IGNORE
2020-09-29 12:04:22: 0: INFO: MaxLightning: TYPE_MISSING_DLL_FILES = FAIL
2020-09-29 12:04:22: 0: INFO: MaxLightning: TYPE_MISSING_XREF_FILES = IGNORE
2020-09-29 12:04:22: 0: INFO: MaxLightning: Calling renderer
2020-09-29 12:04:33: 0: WARNING: Monitored managed process 3dsmaxProcess is no longer running
2020-09-29 12:04:33: 0: Done executing plugin command of type ‘Render Task’
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Details
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Date: 09/29/2020 12:04:36
Frames: 713
Elapsed Time: 00:00:00:15
Job Submit Date: 09/29/2020 03:04:04
Job User: peter
Average RAM Usage: 14525875200 (43%)
Peak RAM Usage: 14621630464 (43%)
Average CPU Usage: 11%
Peak CPU Usage: 27%
Used CPU Clocks (x10^6 cycles): 54766
Total CPU Clocks (x10^6 cycles): 497872
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Worker Information
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Worker Name: Putty-Phoenix
Version: v10.1.9.2 Release (3d6a64d94)
Operating System: Windows 10 Pro
Running As Service: No
Machine User: Peter
IP Address:
MAC Address:
CPU Architecture: x64
CPUs: 12
CPU Usage: 4%
Memory Usage: 13.6 GB / 31.9 GB (42%)
Free Disk Space: 2.144 TB (54.158 GB on C:, 622.725 GB on D:, 1.030 TB on E:, 463.581 GB on F:)
Video Card: NVIDIA GeForce GTX 1070
