rendering problem

when i submit job to deadline successful but the rendering exception:
Constructor: 3dsmax
0: Task timeout is disabled.
0: Loaded job: Untitled (999_090_999_1b2aba2f)
0: INFO: StartJob: initializing script plugin 3dsmax
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Rendering with 3dsmax version: 9
0: INFO: Build of 3dsmax to force: 32bit
Scheduler Thread - Render Thread 0 threw an error:
Scheduler Thread - An error occurred in StartJob(): No 32 bit 3dsmax 9 render executable found in the semicolon separated list “C:\Program Files\Autodesk\3ds Max 9\3dsmax.exe;C:\Program Files (x86)\Autodesk\3ds Max 9\3dsmax.exe”. The path to the render executable can be configured from the Plugin Configuration in the Deadline Monitor. (Deadline.Plugins.ScriptPlugin+FailRenderException)

Exception Details
RenderPluginException – An error occurred in StartJob(): No 32 bit 3dsmax 9 render executable found in the semicolon separated list “C:\Program Files\Autodesk\3ds Max 9\3dsmax.exe;C:\Program Files (x86)\Autodesk\3ds Max 9\3dsmax.exe”. The path to the render executable can be configured from the Plugin Configuration in the Deadline Monitor. (Deadline.Plugins.ScriptPlugin+FailRenderException)
RenderPluginException.Cause: JobError (2)
Exception.Data: ( )
Exception.TargetSite: Void StartJob(Deadline.Jobs.Job)
Exception.Source: deadline
Exception.StackTrace:
at Deadline.Plugins.ScriptPlugin.StartJob(Job job)
at Deadline.Plugins.Plugin.StartJob(Job job)
at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()
i don not know why it is ?

Is 3dsmax 9 installed on the machine you are trying to render on? If it isn’t, you have to install it first.

If it is installed, then you probably just need to configure the 3dsmax plugin to point to the correct location of the 3dsmax 9 executable (3dsmax.exe). This can be done from the Monitor while in super user mode by selecting Tools -> Configure Plugins, then select 3dsmax from the list on the left. Then just specify the correct path to 3dsmax 9’s executable as it exists on the machine you’re trying to render on.

Note that you can separate multiple paths with a semicolon, just in case you have 3dsmax 9 installed to different locations on different machines. Then Deadline will just use whichever path it finds first.

Cheers,

  • Ryan

hi
when i rendering 3ds max 9 sence,the 3ds max plugin directory is right,and the problem is :
Exception Details

RenderPluginException – An error occurred in StartJob(): The output byte buffer is too small to contain the encoded data, encoding ‘Chinese Simplified (GB2312)’ fallback ‘System.Text.InternalEncoderBestFitFallback’.

Parameter name: bytes (System.ArgumentException)

RenderPluginException.Cause: JobError (2)

Exception.Data: ( )

Exception.TargetSite: Void StartJob(Deadline.Jobs.Job)

Exception.Source: deadline

Exception.StackTrace:

at Deadline.Plugins.ScriptPlugin.StartJob(Job job)

at Deadline.Plugins.Plugin.StartJob(Job job)

at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()

what is wrong with it?how can i do to resolve it?thank you!!!

This looks like an encoding problem that we’ve resolved for the upcoming Deadline 4.0 release (due out this month).

Cheers,

  • Ryan

hi
now i can not resolve it through other resolution?i want to use it hurryily!its deadline.it do not have resolution except to wait for the 4.0?please help me!thank you!!

Unfortunately, the bug that is likely causing this error can’t be fixed with a simple path, so the only option is to wait until 4.0 is released. It will be released this month (hopefully next week), so you shouldn’t have to wait too long. We apologize for the inconvenience.

Cheers,

  • Ryan

is it said that i can not rendering job using deadline 3.1?i see,when i pratice with deadline 3.0,there is a bug,you said that it can resolve in the 3.1,now the bug only resolve in the 4.0.i do not know why.but i want to rendering work to show my boss,i only choice wait 4.0?

Have you tried rendering on a non-Chinese language OS? That’s the first alternative I would try.

have you tried?is it can work.i can not try on non-chinese os.