Standalone Arnold job runs indefinitely

#1

Hey guys,

We’re running Arnold on a job at the moment…

We can render using it when we submit single jobs using the Houdini plugin…

But not when we do split rendering…

It just hangs forever…

It says the process is running, but it isn’t. These tasks should take 8 minutes, but still nothing after 8 hours…

Is there something I’m missing?

I’ve added in the kick.exe into the plugin settings for Arnold, so it knows what to do…

(if you need anymore information, please let me know - thanks, Shaun)

#2

Hey Shaun,

Can you please take a look at the slave log, it should hopefully indicate where the hang is happening. If you right click the slave you can connect to the slave log. If the firewall is blocking this functionality you can go directly onto the slave and check the log. If it is running as a GUI you can just use the app. If it is running as a service you will need to go to the application logs.

https://docs.thinkboxsoftware.com/products/deadline/10.0/1_User%20Manual/manual/logs.html#application-logs

Thanks!

Charles