The rendering machine does not save the image and renders a certain frame repeatedly.

Deadline
1

Hello teachers, some of the rendering machines I deployed did not save images when rendering images and repeatedly rendered one of the stitches. Attached is the error log. Please help me answer it. Thank you.

Error

Error: RenderTask: Unexpected exception (Error in bm->OpenOutput(): error code 12
2023/12/21 16:22:06 ERR: [19560] [28040] MAXScript ExecuteMAXScriptScript Exception: – Known system exception – ######################################################################## – Address: 0x1c615dd6; nCode: 0x00000000C0000005 – Desc: EXCEPTION_ACCESS_VIOLATION The thread tried to read from or write to a virtual address for which it does not have the appropriate access. – Read of Address: 0x0000000000000000 – ########################################################################; Error occurred in anonymous codeblock; filename: C:\Program Files\Autodesk\3ds Max 2020\stdplugs\stdscripts\PolyTools.ms; position: 5200; line: 173
)
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)

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Type

RenderPluginException

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Stack Trace

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgq, CancellationToken bgr)
at Deadline.Plugins.SandboxedPlugin.RenderTask(Task task, CancellationToken cancellationToken)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajv, CancellationToken ajw)

2

Hello

I have not seen this error before. It seems to be coming from 3dsMax script: C:\Program Files\Autodesk\3ds Max 2020\stdplugs\stdscripts\PolyTools.m

Have you tried rendering the scene from within 3dsMax by opening it on the render node itself?