AWS Thinkbox Discussion Forums

Unknown Super class Error help!

Hi,

Having problems rendering on our render farm deadline report (see below) comes up with a WRN - Unknown Super Class error but i can’t seem to find anything on it?

We are using 3DS Max 2018 with Corona 5 and Railclone they are interior scenes and i wouldn’t say they are particually complicated.

Please help!!!

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Error

Error: 3dsmax: Trapped SEH Exception in LoadFromFile(): Access Violation
Process: C:\Program Files\Autodesk\3ds Max 2018\3dsmax.exe
Module: C:\Program Files\Autodesk\3ds Max 2018\plugins\ForestPackPro.dlo
Date Modified: 01/28/2019
Exception Code: C0000005
Read Address: FFFFFFFF
Instruction: 80 78 28 00 75 0A 48 8B 48 10 48 39 48 18 72 35
Call Stack:
C1060000 C:\Program Files\Autodesk\3ds Max 2018\plugins\ForestPackPro.dlo
+000A056D Exception Offset
E2F60000 C:\Program Files\Autodesk\3ds Max 2018\core.dll
+00025E90 (270, 0, 18, 0, 88B2DF60)
2019/11/27 11:45:35 WRN: [06228] [06356] Unknown Super Class: SuperID =0xC, ClassID =(0x5C6F7D8E,0x47F0034)
2019/11/27 11:45:35 WRN: [06228] [06356] Unknown Super Class: SuperID =0xC, ClassID =(0x5C6F7D8E,0x47F0034)
2019/11/27 11:45:35 WRN: [06228] [06356] Unknown Super Class: SuperID =0xC, ClassID =(0x5C6F7D8E,0x47F0034)
2019/11/27 11:45:35 WRN: [06228] [06356] Unknown Super Class: SuperID =0xD, ClassID =(0x71D8344A,0x56081A7E)
2019/11/27 11:45:35 WRN: [06228] [06356] Unknown Super Class: SuperID =0xC, ClassID =(0x5C6F7D8E,0x47F0034)
2019/11/27 11:45:35 WRN: [06228] [06356] Unknown Super Class: SuperID =0xC, ClassID =(0x5C6F7D8E,0x47F0034)
2019/11/27 11:45:35 WRN: [06228] [06356] Unknown Super Class: SuperID =0xD, ClassID =(0x71D8344A,0x56081A7E)
2019/11/27 12:06:20 DBG: [06104] [05164] Starting network
2019/11/27 12:06:20 INF: [06104] [05164] Application started with secure mode state ‘OFF’
2019/11/27 12:06:20 INF: [06104] [05164] Product version: 3ds Max 2018.4 Update (20.4.0.4254)
2019/11/27 12:06:20 INF: [06104] [05164] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.
2019/11/27 12:06:20 DBG: [06104] [05164] Could not find the specified file in DefaultSettingsParser::parse()
2019/11/27 12:06:26 DBG: [06104] [05164] Graphics driver requested by the user : Nitrous
2019/11/27 12:06:26 DBG: [06104] [05164] Graphics driver actually created in the viewports : null driver
2019/11/27 12:06:36 DBG: [06104] [05164] Starting network
2019/11/27 12:06:38 DBG: [06104] [05164] Calling NetRenderPreLoad
2019/11/27 12:06:38 DBG: [06104] [05164] in NetWorkerPreLoad. jobFile: ; jobname: C:\Users\Render\AppData\Local\Thinkbox\Deadline9\slave\render2\plugins\5dde66a11d9ba377e8221e02\deadlineStartupMax2018.max
2019/11/27 12:06:38 DBG: [06104] [05164] in Init. jobFile: ; jobname: C:\Users\Render\AppData\Local\Thinkbox\Deadline9\slave\render2\plugins\5dde66a11d9ba377e8221e02\deadlineStartupMax2018.max
2019/11/27 12:06:38 DBG: [06104] [05164] in Init. calling nrGetIface. jobToSend: C:\Users\Render\AppData\Local\Thinkbox\Deadline9\slave\render2\plugins\5dde66a11d9ba377e8221e02\deadlineStartupMax2018.max
2019/11/27 12:06:38 DBG: [06104] [05164] in NetWorkerPreLoad. curJobname: C:\Users\Render\AppData\Local\Thinkbox\Deadline9\slave\render2\plugins\5dde66a11d9ba377e8221e02\deadlineStartupMax2018.max; init: 0
2019/11/27 12:06:38 DBG: [06104] [05164] in NetWorkerPreLoad. calling PostInitMessageSystem()
2019/11/27 12:06:38 DBG: [06104] [05164] in NetWorkerPreLoad. srv_pid: 0
2019/11/27 12:06:38 DBG: [06104] [05164] leaving NetWorkerPreLoad. LoadLib()
2019/11/27 12:06:38 DBG: [06104] [05164] NetRenderPreLoad passed
2019/11/27 12:06:48 INF: [06104] [05164] SYSTEM: Production renderer is changed to ART Renderer. Previous messages are cleared.
2019/11/27 12:06:49 DBG: [06104] [05164] Interface8::LoadFromFile(C:\Users\Render\AppData\Local\Thinkbox\Deadline9\slave\render2\plugins\5dde66a11d9ba377e8221e02\deadlineStartupMax2018.max)
2019/11/27 12:06:49 INF: [06104] [05164] Starting to load file: C:\Users\Render\AppData\Local\Thinkbox\Deadline9\slave\render2\plugins\5dde66a11d9ba377e8221e02\deadlineStartupMax2018.max
2019/11/27 12:06:49 DBG: [06104] [05164] WARNING: The Populate data is missing on your system.
2019/11/27 12:06:49 INF: [06104] [05164] Done loading file: C:\Users\Render\AppData\Local\Thinkbox\Deadline9\slave\render2\plugins\5dde66a11d9ba377e8221e02\deadlineStartupMax2018.max
2019/11/27 12:06:49 INF: [06104] [05164] SYSTEM: Production renderer is changed to NA. Previous messages are cleared.
2019/11/27 12:06:49 DBG: [06104] [05164] Interface8::LoadFromFile(C:/Users/Render/AppData/Local/Thinkbox/Deadline9/slave/render2/jobsData/5dde66a11d9ba377e8221e02/s07_N02_marketingViews_05_School_dodgy.max)
2019/11/27 12:06:49 INF: [06104] [05164] Starting to load file: C:/Users/Render/AppData/Local/Thinkbox/Deadline9/slave/render2/jobsData/5dde66a11d9ba377e8221e02/s07_N02_marketingViews_05_School_dodgy.max
2019/11/27 12:06:49 INF: [06104] [05164] [V-Ray] ============================================================
2019/11/27 12:06:49 INF: [06104] [05164] [V-Ray] Console created, V-Ray 4.10.01.00001 for x64 from Nov 29 2018, 12:36:37
2019/11/27 12:06:49 INF: [06104] [05164] [V-Ray] ============================================================
2019/11/27 12:06:49 INF: [06104] [05164] [V-Ray] Compiled with Microsoft Visual C++ compiler, version 19.12
2019/11/27 12:06:49 INF: [06104] [05164] [V-Ray] Host is 3ds Max, version 20
2019/11/27 12:06:49 INF: [06104] [05164] [V-Ray] V-Ray DLL version is 4.05.01
2019/11/27 12:06:50 INF: [06104] [05164] SYSTEM: Production renderer is changed to ART Renderer. Previous messages are cleared.
2019/11/27 12:07:20 INF: [06104] [05164] CORONA: Corona is up and running. Corona version: 5, netrender mode: on, slave mode: off, quiet mode: on, Max gamma (display/input/output): 2.2/2.2/2.2
2019/11/27 12:10:13 DBG: [06104] [05164] Graphics driver requested by the user : Nitrous
2019/11/27 12:10:13 DBG: [06104] [05164] Graphics driver actually created in the viewports : null driver
2019/11/27 12:12:32 INF: [06104] [05164] Done loading file: C:/Users/Render/AppData/Local/Thinkbox/Deadline9/slave/render2/jobsData/5dde66a11d9ba377e8221e02/s07_N02_marketingViews_05_School_dodgy.max
2019/11/27 12:12:32 INF: [06104] [05164] SYSTEM: Production renderer is changed to Corona 5. Previous messages are cleared.

at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)

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Type

RenderPluginException

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Stack Trace

at Deadline.Plugins.SandboxedPlugin.a(DeadlineMessage A_0)
at Deadline.Plugins.SandboxedPlugin.StartJob(Job job)
at Deadline.Slaves.SlaveRenderThread.a(TaskLogWriter A_0)

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Log

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