webservice couldn't find file in mapped drive

[alex4814]

Currently, I’m using Python API to submit jobs. The problems is that webservice raises exception when accessing auxiliary files I provided in mapped drive.

Error: can not find source file: Z:\task\10\bmw 7.max (System.IO.FileNotFoundException)

Here, Z:\ has been mapped to a network NAS through LAN. Besides, I set the same folder (i.e. Z:\task\10) for the render output directory. The slaves worked fine with that location. I’m confused and want to know what is the cause and how to fix it.

Also, I’ve read the section Standalone Python API in manual and know that

Any file paths provided need to be valid on the Web Service machine, including any differences between operating systems.

However I think it not so rigorous. The info and plugin in

Jobs.Jobs.SubmitJobFiles(self, info, plugin, aux = [], idOnly = False)

access file in the machine where I run the program, not the machine where webservice is running.

It may be of great help If the document include some usages or examples of APIs in the future.

[dwallbridge]

Hello,

Often mapped drives are not accessible in certain contexts, and the Web Service app may be running in one of those contexts. Can you try using the UNC path instead of the mapped drive and see how that goes? Thanks.