AWS Thinkbox Discussion Forums

Problems with multiple slaves on one machine

Hello guys,

we are experiencing the following problem:

We are trying to run two slaves on a single machine, while BOTH slaves are running I’m getting the following error:

Error: 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process “3dsmaxProcess” has exited or been terminated.

As soon as either one of the slaves is shut down the remaining one is able to render the job done. I’ve followed the instructions I’ve found in the deadline documentation and disabled the IPv6 on this machine. since it’s been known to cause problems with 3ds Max but the problem still persists.

Here is a full log of the error report as well.

Thanks in advance!

Lyubomir
Slave_2015-06-05_17-48-09_5571b6a98f00d411285fe506.txt (20.7 KB)

Hello,

This vaguely sounds like an issue I thought we had fixed before, but I will have to have one of our devs look this over and see if they have any ideas on this.

Thanks a lot!

Please let me know if you have any suggestions.

Cheers!

Lyubomir

Hello,

So the first thing I would advise is updating, as you are running a beta version of Deadline. We hope to have 7.1.2 out in the next week or so, which will contain the following fix which might be causing the issue: “Read/write share permissions are now used when reading in the 3ds Max log file.”

In the meantime, 7.1.1.4 won’t hurt as an upgrade to a release version.

Additionally, can you turn on the “Kill ADSK Comms Center” option in plugin config, as it seems like this is an issue that is happening, though not the primary issue.

Lastly, can you give a bit of detail as to why you are trying to use multiple slaves? I believe 3dsMax by default multithreads very well at render time, so this is could be an issue. Are you trying to control CPU affinity? Let us know.

Hi Dwayne,

We have a lot of simulation and Krakatoa jobs that are more efficient when run on a single CPU, so we’d like to run a second server on the dual CPU machines to get some more bang for our buck. We’ll try 7.1.2 and update you on how it goes.

FYI. Multiple Slaves on the same machine will only cost you 1 x Deadline license in Deadline v7.x onwards. When it comes to 3dsMax and MultiThreading, as it does this quite well at render time, you will want to configure the slave’s CPU affinity per slave as you so wish. :slight_smile:

Yes the licensing is one of our arguments for trying that :slight_smile: We haven’t check out the affinity per slave yet, sounds great.

We’ve just upgraded, but we’re still getting the same error.

I assume this is now v7.1.2.1? Is the Windows firewall enabled? If so, please can make sure these exceptions are in place:
docs.thinkboxsoftware.com/produc … iderations
Can you also enable “Kill ADSK Comms Center Process” option in 3dsmax plugin configuration:
docs.thinkboxsoftware.com/produc … figuration
(It has been improved since earlier versions)

Firewall is off, Kill ADSK comms is true, slaves are restarted, but still the one who started last is erroring out.

Can we see some more recent Deadline log reports for both slaves running on the same machine when this issue occurs?

Error log:

=======================================================
Error

Error: 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process “3dsmaxProcess” has exited or been terminated.
2015/07/06 12:18:44 ERR: [07476] [05616] An unexpected exception has occurred in the network renderer and it is terminating.

2015/07/06 12:18:44 ERR: [07476] [05616] An unexpected exception has occurred in the network renderer and it is terminating.

at Deadline.Plugins.ScriptPlugin.StartJob(Job job, String& outMessage, AbortLevel& abortLevel)

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.Plugin.StartJob(Job job)
at Deadline.Slaves.SlaveRenderThread.a(TaskLogWriter A_0)

=======================================================
Log

2015-07-06 12:18:37: BEGIN - BOTTLE09\svc_deadline
2015-07-06 12:18:37: 0: Start Job timeout is disabled.
2015-07-06 12:18:37: 0: Task timeout is disabled.
2015-07-06 12:18:37: 0: Loaded job: i2_e100_053_fx_vortex-jet_vg_v009 (559a32f6fee1496d8c6fd101)
2015-07-06 12:18:37: 0: Skipping drive mapping because they have already been mapped for this job
2015-07-06 12:18:37: 0: INFO: Executing plugin script C:\Users\svc_deadline\AppData\Local\Thinkbox\Deadline7\slave\BOTTLE09-BOTTLE09_02\plugins\559a32f6fee1496d8c6fd101\3dsmax.py
2015-07-06 12:18:37: 0: INFO: Slave Running as Service: True
2015-07-06 12:18:37: 0: INFO: About: 3dsmax Plugin for Deadline
2015-07-06 12:18:37: 0: INFO: The job’s environment will be merged with the current environment before rendering
2015-07-06 12:18:37: 0: INFO: Start Job called - starting up 3dsmax plugin
2015-07-06 12:18:37: 0: INFO: Sys Env Var PATH: C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files\Common Files\Autodesk Shared;C:\Program Files (x86)\Autodesk\Backburner;C:\Program Files (x86)\QuickTime\QTSystem;C:\Program Files (x86)\Skype\Phone
2015-07-06 12:18:37: 0: INFO: Sys Env Var PATH length: 269
2015-07-06 12:18:37: 0: INFO: Backburner Path(s) Found in PATH: ‘C:\Program Files (x86)\Autodesk\Backburner’
2015-07-06 12:18:37: 0: INFO: Backburner server.exe version: 2014.0.0.1635
2015-07-06 12:18:37: 0: INFO: Rendering with 3dsmax version: 2014
2015-07-06 12:18:37: 0: INFO: Not forcing a build of 3dsmax because version 2014 and later is 64 bit only
2015-07-06 12:18:37: 0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2014\3dsmax.exe
2015-07-06 12:18:37: 0: INFO: Slave 3dsmax.exe version: 16.5.277.0
2015-07-06 12:18:37: 0: INFO: Slave 3dsmax.exe description: 3ds Max 2014 + servicepack_sp5
2015-07-06 12:18:37: 0: INFO: Submitted from 3dsmax.exe version: 16.5.277.0
2015-07-06 12:18:37: 0: INFO: Submitted from 3dsmax.exe description: 3ds Max 2014 + servicepack_sp5
2015-07-06 12:18:37: 0: INFO: Checking registry for 3dsmax language code
2015-07-06 12:18:37: 0: INFO: Language code string: ENU
2015-07-06 12:18:37: 0: INFO: Language sub directory: en-US
2015-07-06 12:18:37: 0: INFO: Fail on existing 3dsmax process: 0
2015-07-06 12:18:37: 0: INFO: Load 3dsmax timeout: 1000 seconds
2015-07-06 12:18:37: 0: INFO: Start job timeout: 1000 seconds
2015-07-06 12:18:37: 0: INFO: Progress update timeout: 8000 seconds
2015-07-06 12:18:37: 0: INFO: Progress update timeout disabled: 0
2015-07-06 12:18:37: 0: INFO: Slave mode enabled: 1
2015-07-06 12:18:37: 0: INFO: Silent mode enabled: 0
2015-07-06 12:18:37: 0: INFO: Local rendering enabled: 1
2015-07-06 12:18:37: 0: INFO: Running render sanity check using 3dsmaxcmd.exe
2015-07-06 12:18:38: 0: INFO: 3dsmaxcmd.exe exit code: 3
2015-07-06 12:18:38: 0: INFO: 3dsmaxcmd.exe returned: 06/07/2015 12:18:37; Error opening scene file: “C:\Program Files\Autodesk\3ds Max 2014”
2015-07-06 12:18:38: 0: INFO: Render sanity check using 3dsmaxcmd.exe completed successfully. Please ignore the ‘Error opening…’ message thrown by 3dsmaxcmd.exe above.
2015-07-06 12:18:38: 0: INFO: 3dsmax start up file: C:\Users\svc_deadline\AppData\Local\Thinkbox\Deadline7\slave\BOTTLE09-BOTTLE09_02\plugins\559a32f6fee1496d8c6fd101\deadlineStartupMax2014.max
2015-07-06 12:18:38: 0: INFO: Using user profiles: 1
2015-07-06 12:18:38: 0: INFO: 3dsmax user profile path: C:\Users\svc_deadline\AppData\Local\Autodesk\3dsmax\2014 - 64bit\ENU
2015-07-06 12:18:38: 0: INFO: Scripts Startup Directory: C:\Users\svc_deadline\AppData\Local\Autodesk\3dsmax\2014 - 64bit\ENU\scripts\startup
2015-07-06 12:18:38: 0: INFO: Kill ADSK WSCommCntr*.exe process: True
2015-07-06 12:18:38: 0: INFO: Copied C:\Users\svc_deadline\AppData\Local\Thinkbox\Deadline7\slave\BOTTLE09-BOTTLE09_02\plugins\559a32f6fee1496d8c6fd101\killCommCenter.ms to C:\Users\svc_deadline\AppData\Local\Autodesk\3dsmax\2014 - 64bit\ENU\scripts\startup\killCommCenter.ms
2015-07-06 12:18:38: 0: INFO: 3dsmax data path: C:\Users\svc_deadline\AppData\Local\Autodesk\3dsMax\2014 - 64bit\ENU
2015-07-06 12:18:38: 0: INFO: 3dsmax ini file: C:\Users\svc_deadline\AppData\Local\Autodesk\3dsmax\2014 - 64bit\ENU\3dsmax.ini
2015-07-06 12:18:38: 0: INFO: Network log file: C:\Users\svc_deadline\AppData\Local\Autodesk\3dsmax\2014 - 64bit\ENU\Network\Max.log
2015-07-06 12:18:38: 0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2014\en-US\plugin.ini
2015-07-06 12:18:38: 0: INFO: Not including user profile plugin ini because it does not exist: C:\Users\svc_deadline\AppData\Local\Autodesk\3dsMax\2014 - 64bit\ENU\Plugin.UserSettings.ini
2015-07-06 12:18:38: 0: INFO: Lightning connection plugin: C:\Users\svc_deadline\AppData\Local\Thinkbox\Deadline7\slave\BOTTLE09-BOTTLE09_02\plugins\559a32f6fee1496d8c6fd101\lightning64Max2014.dlx
2015-07-06 12:18:38: 0: INFO: 3dsmax socket connection port: 56070
2015-07-06 12:18:38: 0: INFO: Setting up startup environment
2015-07-06 12:18:38: 0: INFO: Copying C:\Users\svc_deadline\AppData\Local\Thinkbox\Deadline7\slave\BOTTLE09-BOTTLE09_02\plugins\559a32f6fee1496d8c6fd101\lightning64Max2014.dlx to C:\Users\svc_deadline\AppData\Local\Thinkbox\Deadline7\temp\lightning\lightning.dlx
2015-07-06 12:18:38: 0: WARNING: Could not delete old C:\Users\svc_deadline\AppData\Local\Thinkbox\Deadline7\temp\lightning\lightning.dlx - this file may be locked by another copy of 3dsmax
2015-07-06 12:18:38: 0: INFO: Created temporary plugin ini file: C:\Users\SVC_DE~1\AppData\Local\Temp\dl.ini
2015-07-06 12:18:38: 0: INFO: Temporary plugin ini contains:
2015-07-06 12:18:38: [Include]
2015-07-06 12:18:38: Original=C:\Program Files\Autodesk\3ds Max 2014\en-US\plugin.ini
2015-07-06 12:18:38: Deadline Lightning=C:\Users\svc_deadline\AppData\Local\Temp\lightningplugin_443180316605.ini
2015-07-06 12:18:38: 0: INFO: Starting monitored managed process 3dsmaxProcess
2015-07-06 12:18:38: 0: INFO: Stdout Redirection Enabled: True
2015-07-06 12:18:38: 0: INFO: Stdout Handling Enabled: True
2015-07-06 12:18:38: 0: INFO: Popup Handling Enabled: True
2015-07-06 12:18:38: 0: INFO: QT Popup Handling Enabled: True
2015-07-06 12:18:38: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: False
2015-07-06 12:18:38: 0: INFO: Using Process Tree: True
2015-07-06 12:18:38: 0: INFO: Hiding DOS Window: True
2015-07-06 12:18:38: 0: INFO: Creating New Console: False
2015-07-06 12:18:38: 0: INFO: Running as user: svc_deadline
2015-07-06 12:18:38: 0: INFO: Executable: “C:\Program Files\Autodesk\3ds Max 2014\3dsmax.exe”
2015-07-06 12:18:38: 0: INFO: Argument: -p “C:\Users\SVC_DE~1\AppData\Local\Temp\dl.ini” -q -s “C:\Users\svc_deadline\AppData\Local\Thinkbox\Deadline7\slave\BOTTLE09-BOTTLE09_02\plugins\559a32f6fee1496d8c6fd101\deadlineStartupMax2014.max”
2015-07-06 12:18:38: 0: INFO: Startup Directory: “C:\Program Files\Autodesk\3ds Max 2014”
2015-07-06 12:18:38: 0: INFO: Process Priority: BelowNormal
2015-07-06 12:18:38: 0: INFO: Process Affinity: default
2015-07-06 12:18:38: 0: INFO: Process is now running
2015-07-06 12:18:38: 0: INFO: Waiting for connection from 3dsmax
2015-07-06 12:18:40: 0: STDOUT: Qt: Untested Windows version 6.2 detected!
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.000 INFO: Begin setting up global configuration
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.032 INFO: End setting up global configuration
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.032 INFO: Begin initialize system watcher to detect file changes
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.032 INFO: End initialize system watcher to detect file changes
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.032 INFO: Begin loading assemblies
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.032 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\Autodesk.Max.StateSets.dll- 12:18:41.047 INFO: Begin loading assembly file
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.047 INFO: End loading assembly file
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.047 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.094 INFO: Retrieved a list of types, processing
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.094 INFO: Discovered IPlugin-derived type 'Plugin- 12:18:41.110 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers, Version=16.5.277.0, Culture=neutral, PublicKeyToken=null- 12:18:41.110 INFO: Cannot resolve assembly
2015-07-06 12:18:41: 0: STDOUT: - 12:18:41.110 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers- 12:18:41.110 INFO: Cannot resolve assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.032 INFO: Created instance of type
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.032 INFO: Adding as startup/static plugin
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.032 INFO: Discovered IPlugin-derived type 'Plugin- 12:18:42.032 INFO: Created instance of type
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.032 INFO: Adding as startup/static plugin
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.032 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.032 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.032 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\Autodesk.Max.Wrappers.dll- 12:18:42.032 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.032 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.032 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.047 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.063 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.063 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.063 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\DaylightSimulation.dll- 12:18:42.063 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.063 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.063 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\FPMaxWpfContent.dll- 12:18:42.078 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\ManagedBootstrap.dll- 12:18:42.078 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\ManagedNetworkUtilities.dll- 12:18:42.078 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\MaterialExplorerView.dll- 12:18:42.078 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\MaxWpfContent.dll- 12:18:42.078 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.078 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\nunit.framework.dll- 12:18:42.078 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\SceneExplorerView.dll- 12:18:42.094 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\Sunlight.dll- 12:18:42.094 INFO: Begin loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End loading assembly file
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: Begin discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: Retrieved a list of types, processing
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End discovering pluggable types in assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End loading assembly
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: End loading assemblies
2015-07-06 12:18:42: 0: STDOUT: - 12:18:42.094 INFO: Begin registering loaded plugins
2015-07-06 12:18:45: 0: WARNING: Monitored managed process 3dsmaxProcess is no longer running

=======================================================
Details

Date: 07/06/2015 12:18:47
Frames: 1024
Elapsed Time: 00:00:00:11
Job Submit Date: 07/06/2015 10:49:10
Job User: hvelev
Average RAM Usage: 11607549952 (34%)
Peak RAM Usage: 11815862272 (35%)
Average CPU Usage: 7%
Peak CPU Usage: 11%
Used CPU Clocks: 268912
Total CPU Clocks: 3841600

=======================================================
Slave Information

Slave Name: BOTTLE09-BOTTLE09_02
Version: v7.1.2.1 R (53013d5bd)
Operating System: Windows 81 Pro
Running As Service: Yes
Machine User: svc_deadline
IP Address: 10.0.30.9
MAC Address: 0C:C4:7A:0F:4F:86
CPU Architecture: x64
CPUs: 32
CPU Usage: 9%
Memory Usage: 10.8 GB / 31.9 GB (33%)
Free Disk Space: 468.345 GB (2.846 GB on C:, 465.498 GB on D:)
Video Card: Microsoft Basic Display Adapter

When I disable the other server on the machine, the remaining one is working normally.

So, I’ve been trying this for a while now and so far, have been unable to reproduce. I find this line in your log interesting:

and indicates another instance of 3dsmax.exe is still running on the render node, which more than likely has crashed.

Here’s some screen-grabs of me running 2 x Deadline Slaves, both rendering different 3dsmax jobs, which both have concurrency set initially to 1, then to 2 for fun. (4 x instances of 3dsMax running, between 2 x Deadline Slaves). I tried different render jobs - scanline, mental ray, vray, corona and also randomly shutting down and starting back up one slave at a time or both slaves at the same time.

[attachment=0]03.png[/attachment]
[attachment=1]02.png[/attachment]
[attachment=2]01.png[/attachment]

I’m thinking maybe 3dsMax 2014 is crashing for you or perhaps, it’s job/payload specific? ie: Are you running anything ‘special’ here, like a maxscript job or anything that might stand out as causing a file collision between the 2 slaves & 2 x instances of 3dsMax running? If you have a simple, demo scene file which always goes wrong for you, please do send it my way!

Thanks for checking - we’ll do some more tests when we can so we can figure that out.

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