AWS Thinkbox Discussion Forums

slave lost track..... do not have enough information to identify stalled job/task

can someone please guide me about this.

i setup two machines and each time i start slave it get lost

below is error report



“do not have enough information to identify stalled job/task

need at least a job name or a task name.”



version is : 2.5.22191

hope to hear soon

thanks

regards

lala

If a slave isn’t shutdown cleanly, it doesn’t have a chance to clean up it’s current task data. Then when it starts up again, it recognizes that it still has some task data, and tries to requeue anything it was currently working on. This seems to be the situation you’re running into. The slave logs, which can be found in c:\deadline\logs, might contain some useful information regarding how the slave is closing. If you send us a couple of recent slave logs, we could take a look at them for you.



Can you confirm if Deadline is indeed losing track of tasks? You can check this in the monitor - just look for tasks that say they are rendering when they’re actually not. If Deadline isn’t losing track of tasks, then you can ignore the error message as it won’t affect anything. I would still send us the slave logs though, because you shouldn’t be getting this message if Deadline is running normally.



Cheers,



Ryan Russell

Frantic Films Software

http://software.franticfilms.com/

(204)949-0070

below is log file and i dont’ know that deadline is loosing track of tasks…other then what i deleted manually because slaves wasn’t rendering…



---------------------------------------

---- September 01 2006 – 04:35 PM ----

MessageBox: Are you sure you want to permanently delete the following jobs?

1 active jobs

(Delete Jobs) OKCancel Hand

–> Result: OK

Deadline.UI.Controls.JobListView.RemoveJobs {

}

Deadline.UI.Controls.TaskListView.get_SelectedTasks {

}

DeadlineMonitor.MainWindow.RepopulateUserNames {

} [ 15.624 ms 8.192 KB ]

---- September 01 2006 – 04:36 PM ----

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

---- September 01 2006 – 05:05 PM ----

MessageBox: You are about to start the Slave on the selected machines.

Do you wish to wait for the responses from the remote machines? (Start Slaves) YesNoCancel Asterisk

–> Result: Yes

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

---- September 01 2006 – 05:06 PM ----

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

---- September 01 2006 – 05:19 PM ----

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

---- September 01 2006 – 05:50 PM ----

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

---- September 01 2006 – 05:51 PM ----

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

---- September 01 2006 – 05:57 PM ----

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

---- September 01 2006 – 06:58 PM ----

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

DeadlineMonitor.MainWindow.RepopulateUserNames {

}

---------------------------------------

another one attached

The first log you posted is actually a Deadline Monitor log, and the second one looks like it’s for a slave that is currently running, and it also doesn’t contain the error that you mentioned.



If Deadline doesn’t appear to be losing any tasks (marking unfinished frames as complete, or showing a task is rendering in the Monitor when the slave is actually doing something else), then I wouldn’t worry about the error message.



If it is causing problems for you though, please post slave logs that:

  1. Contain the error message itself, and/or…
  2. Show what the slave printed out when it was shutdown, before displaying the error message when it started up again.



    Note that the slave starts a new log for each time it runs. What you can do is stop the slave and then restart it. If the slave, upon restarting, shows the error message, then send us the last two slave logs that were created. Just sort by modified date/time in the logs folder.



    Thanks!
  • Ryan
Privacy | Site terms | Cookie preferences