1 Slave not able to render through deadline 8 after upgrade to windows 10.

Discussion and Support of Deadline, the Render Management System
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Strob
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1 Slave not able to render through deadline 8 after upgrade to windows 10.

Postby Strob » Wed Oct 11, 2017 12:42 pm

deadline 8.0.17, max 2017 vray 3.40.03 win10

I have one slave that will always give error with deadline since I upgraded it to windows 10.

I get this error: Error: Renderer returned non-zero error code, 3. Check the log for more information.
at Deadline.Plugins.PluginWrapper.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage, AbortLevel& abortLevel)

In the log I find this: : Error launching "C:\Program Files\Autodesk\3ds Max 2017\3dsmax.exe" -server "-

2017-10-11 13:32:08: 0: STDOUT:
2017-10-11 13:32:08: 0: STDOUT: 10/11/2017 13:32:08 PM; Max install location: C:\Program Files\Autodesk\3ds Max 2017\
2017-10-11 13:32:08: 0: STDOUT:
2017-10-11 13:32:08: 0: STDOUT: 10/11/2017 13:32:08 PM; Max executable: 3dsmax.exe
2017-10-11 13:32:08: 0: STDOUT:
2017-10-11 13:32:08: 0: STDOUT: 10/11/2017 13:32:08 PM; Max file being rendered: C:\Users\Strob\AppData\Local\Thinkbox\Deadline8\slave\anpanman\jobsData\59de2edc802a892a70d5a476\beach_waves_render.max
2017-10-11 13:32:08: 0: STDOUT:
2017-10-11 13:32:08: 0: STDOUT: 10/11/2017 13:32:08 PM; Renderer: V-Ray Adv 3.40.03
2017-10-11 13:32:08: 0: STDOUT:
2017-10-11 13:32:22: 0: STDOUT: 10/11/2017 13:32:22 PM; Error launching "C:\Program Files\Autodesk\3ds Max 2017\3dsmax.exe" -server "-_pipe:39628_105106937"
2017-10-11 13:32:22: 0: STDOUT:
2017-10-11 13:32:22: 0: STDOUT: 10/11/2017 13:32:22 PM; Error occured while rendering job.
2017-10-11 13:32:22: 0: STDOUT:
2017-10-11 13:32:22: 0: STDOUT:
2017-10-11 13:32:23: 0: INFO: Process exit code: 3
2017-10-11 13:32:23: 0: Done executing plugin command of type 'Render Task'

Any idea what could be causing this? I reinstalled deadline client on this slave but still getting the same error.

eamsler
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Re: 1 Slave not able to render through deadline 8 after upgrade to windows 10.

Postby eamsler » Fri Oct 13, 2017 10:09 am

I don't think I've ever seen us start up Max this way:

Code: Select all

"C:\Program Files\Autodesk\3ds Max 2017\3dsmax.exe" -server "-_pipe:39628_105106937"


I also did a search over the Deadline Repository codebase and wasn't able to find it. Is this a custom plugin?

The error you're seeing is Max returning a non-zero exit code. It's not really doing anything else though... No errors, no nothing.
Edwin Amsler
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Thinkbox Software Inc
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Strob
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Re: 1 Slave not able to render through deadline 8 after upgrade to windows 10.

Postby Strob » Sat Oct 14, 2017 3:43 pm

Hi Edwin!

No plugin. I just launched the job from the 3ds max top menu by using deadline cmd.

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MikeOwen
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Re: 1 Slave not able to render through deadline 8 after upgrade to windows 10.

Postby MikeOwen » Sun Oct 15, 2017 6:37 am

I've only seen this issue a few odd times in the last 10+ years. IIRC, the copy of 3dsMax on that machine has become corrupt. I think I just wiped the machine to fix this issue last time I saw it. You could try windows updates and re-installing all .NET redistributions needed for 3dsMax.
Mike Owen
Solutions Architect
Thinkbox / AWS

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Strob
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Re: 1 Slave not able to render through deadline 8 after upgrade to windows 10.

Postby Strob » Sun Oct 15, 2017 1:11 pm

Ok thanks I will try uninstalling and resintalling all .net.


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