AWS Thinkbox Discussion Forums

Redshift-Failed to create Redshift cache folder

Not sure if this is a Redshift or deadline configuration issue.
We are launching Redshift though our own windows envs. Redshift loads and renders fine on the user’s box. But when submitting to deadline we get this error on any machine OTHER than the user:

Error: Renderer returned non-zero error code, -536870911. Check the log for more information.
at Deadline.Plugins.PluginWrapper.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage, AbortLevel& abortLevel)
The Redshift log states:
ERROR: “Failed to create Redshift cache folder ‘C:\Users\TheUsersSubmittedMachineName\AppData\Local\Redshift\Cache’

In our deadline job file we are setting
IncludeEnvironment=True
EnvironmentKeyValue0=USERNAME=
EnvironmentKeyValue1=USERPROFILE=
EnvironmentKeyValue2=TEMP=
EnvironmentKeyValue3=TMP=
as stated in the docs:
docs.thinkboxsoftware.com/produ … 0.0/1_User Manual/manual/manual-submission.html#plugin-info-ref-label

Are there additional steps for the deadline submission to make the slave use its own cache directory?

Ah fixed the issue with:
EnvironmentKeyValue4=‘LOCALAPPDATA=’
adding it to my job file

Privacy | Site terms | Cookie preferences