AWS Thinkbox Discussion Forums

DL 10.0.9.7 Broke 3dsmax 2018 rendering

Just updated to 10.0.9.7 and now none of the 3dsmax 2018 jobs render that were rendering before on 10.0.7
Seems to me some kind of pop up window that causes the job to not start.

[code]=======================================================
Error

Error: 3dsmax startup: Error getting connection from 3dsmax: Dialog popup detected: Title “Axis Constraints”, Message “”
2018/01/17 11:50:30 DBG: [04408] [12228] Starting network
2018/01/17 11:50:30 INF: [04408] [12228] Application started with secure mode state ‘OFF’
2018/01/17 11:50:30 INF: [04408] [12228] Product version: 3ds Max 2018.4 Update (20.4.0.4254)
2018/01/17 11:50:30 INF: [04408] [12228] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.
2018/01/17 11:50:31 DBG: [04408] [12228] Could not find the specified file in DefaultSettingsParser::parse()
2018/01/17 11:50:38 DBG: [04408] [12228] Graphics driver requested by the user : Nitrous
2018/01/17 11:50:38 DBG: [04408] [12228] Graphics driver actually created in the viewports : null driver

at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage arh)
at Deadline.Plugins.SandboxedPlugin.StartJob(Job job)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ahl)

=======================================================
Log

2018-01-17 11:50:28: 0: Loading Job’s Plugin timeout is Disabled
2018-01-17 11:50:29: 0: Executing plugin command of type ‘Sync Files for Job’
2018-01-17 11:50:29: 0: All job files are already synchronized
2018-01-17 11:50:29: 0: Plugin 3dsmax was already synchronized.
2018-01-17 11:50:29: 0: Done executing plugin command of type ‘Sync Files for Job’
2018-01-17 11:50:29: 0: Executing plugin command of type ‘Initialize Plugin’
2018-01-17 11:50:29: 0: INFO: Executing plugin script ‘C:\Users\render.CICADA\AppData\Local\Thinkbox\Deadline10\slave\sm1522b\plugins\5a5d45c8e5fe4602001f08fe\3dsmax.py’
2018-01-17 11:50:30: 0: INFO: 3dsmax Plugin Initializing…
2018-01-17 11:50:30: 0: INFO: Slave Running as Service: False
2018-01-17 11:50:30: 0: INFO: Max Startup upgrade detected, copying updated files…
2018-01-17 11:50:30: 0: INFO: Copying’deadlineStartupMax2018.max’…
2018-01-17 11:50:30: 0: INFO: Copying’deadlineStartupMax2018.xml’…
2018-01-17 11:50:30: 0: INFO: Copying’lightning64Max2018.dlx’…
2018-01-17 11:50:30: 0: INFO: Max startup files update completed!
2018-01-17 11:50:30: 0: INFO: About: 3dsmax Plugin for Deadline
2018-01-17 11:50:30: 0: INFO: Render Job As User disabled, running as current user ‘render’
2018-01-17 11:50:30: 0: INFO: The job’s environment will be merged with the current environment before rendering
2018-01-17 11:50:30: 0: Done executing plugin command of type ‘Initialize Plugin’
2018-01-17 11:50:30: 0: Start Job timeout is disabled.
2018-01-17 11:50:30: 0: Task timeout is disabled.
2018-01-17 11:50:30: 0: Loaded job: Global_Vw19–AS_IS (5a5d45c8e5fe4602001f08fe)
2018-01-17 11:50:30: 0: Successfully mapped X: to //cd-prod/Projects
2018-01-17 11:50:30: 0: Successfully mapped Y: to //cd-prod/Library
2018-01-17 11:50:30: 0: Successfully mapped Z: to //cd-prod/Frames
2018-01-17 11:50:30: 0: Executing plugin command of type ‘Start Job’
2018-01-17 11:50:30: 0: INFO: Executing global job preload script ‘C:\Users\render.CICADA\AppData\Local\Thinkbox\Deadline10\slave\sm1522b\plugins\5a5d45c8e5fe4602001f08fe\GlobalJobPreLoad.py’
2018-01-17 11:50:30: 0: INFO: Looking for AWS Portal File Transfer…
2018-01-17 11:50:30: 0: INFO: Looking for File Transfer controller in C:/Program Files/Thinkbox/S3BackedCache/bin/task.py…
2018-01-17 11:50:30: 0: INFO: Could not find AWS Portal File Transfer.
2018-01-17 11:50:30: 0: INFO: AWS Portal File Transfer is not installed on the system.
2018-01-17 11:50:30: 0: INFO: Start Job called - starting up 3dsmax plugin
2018-01-17 11:50:30: 0: INFO: Rendering with 3ds Max Version: 2018
2018-01-17 11:50:30: 0: INFO: Not forcing a build of 3ds Max because version 2014 and later is 64 bit only
2018-01-17 11:50:30: 0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2018\3dsmax.exe
2018-01-17 11:50:30: 0: INFO: Slave 3ds Max Version: 20.4.0.4254
2018-01-17 11:50:30: 0: INFO: Submitted from 3ds Max Version: 20.4.0.4254
2018-01-17 11:50:30: 0: INFO: Submitted using Renderer Name: V_Ray_Adv_3_60_03:V_Ray_Adv_3_60_03
2018-01-17 11:50:30: 0: INFO: Submitted using Renderer Class Id: #(1941615238L, 2012806412L)
2018-01-17 11:50:30: 0: INFO: Checking registry for 3ds Max language code
2018-01-17 11:50:30: 0: INFO: Language code string: ENU
2018-01-17 11:50:30: 0: INFO: Language sub directory: en-US
2018-01-17 11:50:30: 0: INFO: Fail on existing 3dsmax process: 0
2018-01-17 11:50:30: 0: INFO: Run render sanity check timeout: 60 seconds
2018-01-17 11:50:30: 0: INFO: Load 3dsmax timeout: 1000 seconds
2018-01-17 11:50:30: 0: INFO: Start 3dsmax job timeout: 1000 seconds
2018-01-17 11:50:30: 0: INFO: Execute customize.ms script timeout: 1000 seconds
2018-01-17 11:50:30: 0: INFO: Progress update timeout: 8000 seconds
2018-01-17 11:50:30: 0: INFO: Progress update timeout disabled: False
2018-01-17 11:50:30: 0: INFO: Slave mode enabled: True
2018-01-17 11:50:30: 0: INFO: Silent mode enabled: False
2018-01-17 11:50:30: 0: INFO: Secure mode enabled: False
2018-01-17 11:50:30: 0: INFO: Local rendering enabled: True
2018-01-17 11:50:30: 0: INFO: 3dsmax start up file: C:\Users\render.CICADA\AppData\Local\Thinkbox\Deadline10\slave\sm1522b\maxStartup\2018\deadlineStartupMax2018.max
2018-01-17 11:50:30: 0: INFO: Using user profiles: 1
2018-01-17 11:50:30: 0: INFO: 3dsmax user profile path: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU
2018-01-17 11:50:30: 0: INFO: 3dsmax plugcfg directory: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\en-US\plugcfg
2018-01-17 11:50:30: 0: INFO: 3dsmax network directory: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\Network
2018-01-17 11:50:30: 0: INFO: 3dsmax usermacros directory: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\usermacros
2018-01-17 11:50:30: 0: INFO: Scripts Startup Directory: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\scripts\startup
2018-01-17 11:50:30: 0: INFO: Kill ADSK WSCommCntr*.exe process: False
2018-01-17 11:50:30: 0: INFO: Workspace Directory: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\en-US\UI\Workspaces
2018-01-17 11:50:30: 0: INFO: Workspace ini file: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\en-US\UI\Workspaces\Workspace1.se.ini [Scene Explorer] set to [Visible=False]
2018-01-17 11:50:30: 0: INFO: 3dsmax data path: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU
2018-01-17 11:50:30: 0: INFO: 3dsmax ini file: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\3dsmax.ini
2018-01-17 11:50:30: 0: INFO: Network log file: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\Network\Max.log
2018-01-17 11:50:30: 0: INFO: Creating output directories if necessary…
2018-01-17 11:50:30: 0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2018\en-US\plugin.ini
2018-01-17 11:50:30: 0: INFO: Including user profile plugin ini: C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\Plugin.UserSettings.ini
2018-01-17 11:50:30: 0: INFO: Lightning connection plugin: C:\Users\render.CICADA\AppData\Local\Thinkbox\Deadline10\slave\sm1522b\maxStartup\2018\lightning64Max2018.dlx
2018-01-17 11:50:30: 0: INFO: Temp folder: C:\Users\render.CICADA\AppData\Local\Thinkbox\Deadline10\slave\sm1522b\jobsData\5a5d45c8e5fe4602001f08fe\0_tempIUESB0
2018-01-17 11:50:30: 0: INFO: 3dsmax socket connection port: 61131
2018-01-17 11:50:30: 0: INFO: Setting up startup environment
2018-01-17 11:50:30: 0: INFO: Copying C:\Users\render.CICADA\AppData\Local\Thinkbox\Deadline10\slave\sm1522b\maxStartup\2018\lightning64Max2018.dlx to C:\Users\render.CICADA\AppData\Local\Thinkbox\Deadline10\slave\sm1522b\jobsData\5a5d45c8e5fe4602001f08fe\0_tempIUESB0\lightning\lightning.dlx
2018-01-17 11:50:30: 0: INFO: Created temporary plugin ini file: C:\Users\RENDER~2.CIC\AppData\Local\Temp\dl_426305962097.ini
2018-01-17 11:50:30: 0: INFO: Temporary plugin ini contains:
2018-01-17 11:50:30: 0: [Include]
2018-01-17 11:50:30: 0: Original=C:\Program Files\Autodesk\3ds Max 2018\en-US\plugin.ini
2018-01-17 11:50:30: 0: UserProfile=C:\Users\render.CICADA\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\Plugin.UserSettings.ini
2018-01-17 11:50:30: 0: Deadline Lightning=C:\Users\render.CICADA\AppData\Local\Temp\lightningplugin_426305962097.ini
2018-01-17 11:50:30: 0: INFO: Starting monitored managed process 3dsmaxProcess
2018-01-17 11:50:30: 0: INFO: Stdout Redirection Enabled: True
2018-01-17 11:50:30: 0: INFO: Stdout Handling Enabled: True
2018-01-17 11:50:30: 0: INFO: Popup Handling Enabled: True
2018-01-17 11:50:30: 0: INFO: QT Popup Handling Enabled: True
2018-01-17 11:50:30: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: True
2018-01-17 11:50:30: 0: INFO: Using Process Tree: True
2018-01-17 11:50:30: 0: INFO: Hiding DOS Window: True
2018-01-17 11:50:30: 0: INFO: Creating New Console: False
2018-01-17 11:50:30: 0: INFO: Running as user: render
2018-01-17 11:50:30: 0: INFO: Executable: “C:\Program Files\Autodesk\3ds Max 2018\3dsmax.exe”
2018-01-17 11:50:30: 0: INFO: Argument: -p “C:\Users\RENDER~2.CIC\AppData\Local\Temp\dl_426305962097.ini” -q -s “C:\Users\render.CICADA\AppData\Local\Thinkbox\Deadline10\slave\sm1522b\maxStartup\2018\deadlineStartupMax2018.max”
2018-01-17 11:50:30: 0: INFO: Full Command: “C:\Program Files\Autodesk\3ds Max 2018\3dsmax.exe” -p “C:\Users\RENDER~2.CIC\AppData\Local\Temp\dl_426305962097.ini” -q -s “C:\Users\render.CICADA\AppData\Local\Thinkbox\Deadline10\slave\sm1522b\maxStartup\2018\deadlineStartupMax2018.max”
2018-01-17 11:50:30: 0: INFO: Startup Directory: “C:\Program Files\Autodesk\3ds Max 2018”
2018-01-17 11:50:30: 0: INFO: Process Priority: BelowNormal
2018-01-17 11:50:30: 0: INFO: Process Affinity: default
2018-01-17 11:50:30: 0: INFO: Process is now running
2018-01-17 11:50:30: 0: INFO: Waiting for connection from 3dsmax
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.000 INFO: Begin setting up global configuration
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.015 INFO: End setting up global configuration
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.015 INFO: Begin initialize system watcher to detect file changes
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.015 INFO: End initialize system watcher to detect file changes
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.015 INFO: Begin loading assemblies
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.015 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\Autodesk.Max.SlateSdkWrapper.dll- 11:50:35.031 INFO: Begin loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.031 INFO: End loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.031 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.031 INFO: Retrieved a list of types, processing
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.031 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.031 INFO: End loading assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.031 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\Autodesk.Max.StateSets.dll- 11:50:35.031 INFO: Begin loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.031 INFO: End loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.031 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.109 INFO: Retrieved a list of types, processing
2018-01-17 11:50:36: 0: STDOUT: - 11:50:35.109 INFO: Discovered IPlugin-derived type 'Plugin- 11:50:36.124 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers, Version=20.4.4254.0, Culture=neutral, PublicKeyToken=null- 11:50:36.124 INFO: Cannot resolve assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.124 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers- 11:50:36.124 INFO: Cannot resolve assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.764 INFO: Created instance of type
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.764 INFO: Adding as startup/static plugin
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.764 INFO: Discovered IPlugin-derived type 'Plugin- 11:50:36.764 INFO: Created instance of type
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.764 INFO: Adding as startup/static plugin
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.764 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.764 INFO: End loading assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.764 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\Autodesk.Max.Wrappers.dll- 11:50:36.764 INFO: Begin loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.764 INFO: End loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.764 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.826 INFO: Retrieved a list of types, processing
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: End loading assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\BooleanExplorerView.dll- 11:50:36.842 INFO: Begin loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: End loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: Retrieved a list of types, processing
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: End loading assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\CreaseExplorerView.dll- 11:50:36.842 INFO: Begin loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: End loading assembly file
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: Retrieved a list of types, processing
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:36: 0: STDOUT: - 11:50:36.842 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.842 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\DaylightSimulation.dll- 11:50:36.842 INFO: Begin loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.842 INFO: End loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.842 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Retrieved a list of types, processing
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\FPMaxWpfContent.dll- 11:50:36.858 INFO: Begin loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Retrieved a list of types, processing
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\ManagedBootstrap.dll- 11:50:36.858 INFO: Begin loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Retrieved a list of types, processing
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\ManagedNetworkUtilities.dll- 11:50:36.858 INFO: Begin loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Retrieved a list of types, processing
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\MaterialExplorerView.dll- 11:50:36.858 INFO: Begin loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Retrieved a list of types, processing
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\MaxWpfContent.dll- 11:50:36.858 INFO: Begin loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: End loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.858 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Retrieved a list of types, processing
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\ProceduralContentActions.dll- 11:50:36.873 INFO: Begin loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Retrieved a list of types, processing
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\SceneExplorerView.dll- 11:50:36.873 INFO: Begin loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Retrieved a list of types, processing
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2018\bin\assemblies\Sunlight.dll- 11:50:36.873 INFO: Begin loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End loading assembly file
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Begin discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: Retrieved a list of types, processing
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End discovering pluggable types in assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End loading assembly
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.873 INFO: End loading assemblies
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.889 INFO: Begin registering loaded plugins
2018-01-17 11:50:37: 0: STDOUT: - 11:50:36.998 INFO: End registering loaded plugins
2018-01-17 11:50:38: 0: STDOUT: - 11:50:38.433 INFO: Begin resolve assembly 'ProceduralContentActions.resources, Version=20.4.4254.0, Culture=en-US, PublicKeyToken=null- 11:50:38.433 INFO: Cannot resolve assembly
2018-01-17 11:50:38: 0: STDOUT: - 11:50:38.433 INFO: Begin resolve assembly 'ProceduralContentActions.resources, Version=20.4.4254.0, Culture=en-US, PublicKeyToken=null- 11:50:38.433 INFO: Cannot resolve assembly
2018-01-17 11:50:38: 0: STDOUT: - 11:50:38.433 INFO: Begin resolve assembly 'ProceduralContentActions.resources, Version=20.4.4254.0, Culture=en, PublicKeyToken=null- 11:50:38.433 INFO: Cannot resolve assembly
2018-01-17 11:50:38: 0: STDOUT: - 11:50:38.433 INFO: Begin resolve assembly 'ProceduralContentActions.resources, Version=20.4.4254.0, Culture=en, PublicKeyToken=null- 11:50:38.433 INFO: Cannot resolve assembly
2018-01-17 11:50:39: 0: INFO: Ignoring popup “MAXScript Debugger”
2018-01-17 11:50:39: 0: INFO: Ignoring popup “MAXScript Listener”
2018-01-17 11:50:40: 0: WARNING: Detected popup dialog “Axis Constraints”.
2018-01-17 11:50:40: 0: WARNING: ---- dump of dialog ----
2018-01-17 11:50:40: 0: WARNING: CustToolbar:
2018-01-17 11:50:40: 0: WARNING: CustSeparator:
2018-01-17 11:50:40: 0: WARNING: CustButton:
2018-01-17 11:50:40: 0: WARNING: CustButton:
2018-01-17 11:50:40: 0: WARNING: CustButton:
2018-01-17 11:50:40: 0: WARNING: CustButton:
2018-01-17 11:50:40: 0: WARNING: CustButton:
2018-01-17 11:50:40: 0: WARNING: ---- end dump of dialog ----
2018-01-17 11:50:40: 0: Done executing plugin command of type ‘Start Job’

=======================================================
Details

Date: 01/17/2018 11:37:01
Frames: 0
Elapsed Time: 00:00:00:15
Job Submit Date: 01/15/2018 19:22:55
Job User: ifloussov
Average RAM Usage: 4241271040 (7%)
Peak RAM Usage: 4416200704 (7%)
Average CPU Usage: 4%
Peak CPU Usage: 5%
Used CPU Clocks (x10^6 cycles): 47840
Total CPU Clocks (x10^6 cycles): 1195986

=======================================================
Slave Information

Slave Name: SM1522B
Version: v10.0.9.7 Release (dfef9544f)
Operating System: Windows 7 Professional (SP1)
Running As Service: No
Machine User: render
IP Address: 192.168.10.122
MAC Address: 00:25:90:F2:7F:5C
CPU Architecture: x64
CPUs: 40
CPU Usage: 2%
Memory Usage: 3.9 GB / 64.0 GB (6%)
Free Disk Space: 61.665 GB
Video Card: Standard VGA Graphics Adapter
[/code]

Interesting. Any chance of a simple teapot scene file stripped away if anything unnecessary which shows this issue. Should be easy to fix. I just to make sure I can reproduce it.

Seems like there are popup for every toolbar in max UI.
I am going through them all and adding them to the popup ignorer
Animation Layers, Brush Presets, etc.

EDIT: OK, adding them to the pop up ignorer did the trick, but I feel like this is a stop gap solution. Different people will have different UI toolbars and I can’t predict all of them. So I think something might have changed with regards to general toolbar pop up handling in this version of deadline.

Hello,

Just reading this over in conjunction to an internal ticket I got this morning. Running with a theory, I am curious if the toolbars that are being caught are just floating toolbars in the UI, or all toolbars. Can you verify that on your render nodes? Thanks.

I had to add all the toolbars that are in the image list. Most of these toolbars are actually hidden by default when installing max. These are headless servers so whatever the default settings are for 3dsmax that’s what is being used. That said the Vray, RailClone and ForestPro toolbars tends to float whenever a job is rendering.

I hear that our engineers have located the issue and it will be fixed in the next build.
Sorry for the inconvenience, and thanks for reporting the problem!

Thanks for looking into this.

Hello Ilya,

The file I am including will fix this for the short term while we await the release of the build which has the fix build in. Give it a try and let me know how it goes.
3dsmax.py.zip (37.7 KB)

Just in case it is not obvious, the content of that zip file should be copied into the Repository\plugins\3dsmax\ folder to replace the existing file. You can rename the old file to .old or .bak to be safe…

Thanks,
looks like its the same workaround as I have here already; adding all the toolbars to the popup ignorer.
It works on our end, we were able to get the stuff rendered no problem after this fix.

I ran into this problem yesterday too and found that i had to add one more popup handler to Dwight’s fix. It looks like the Quick Access Toolbar? Not sure if it’s specific to our installation, but here’s the code I added at line 3031 of 3dsmax.py to sort it out:

self.AddPopupIgnorer( "QAT" )

Also the updated file is attached
3dsmax.py.zip (38.1 KB)

I also found another set of popups to ignore, this is when we started to use our workstations for rendering over the weekend.

self.AddPopupIgnorer( "Viewport Layout Tabs") self.AddPopupIgnorer( "MaxSDK::QmaxDockingWinHostClassWindow")

Edit: Deadline 10.0.10.3 is now released and contains the core fix. The additional popup ignorers should no longer be necessary.

Just to offer some clarification. These additional popup ignorers (and the plugin provided by Dwight) are just the temporary fix for 10.0.9.7. This will no longer be necessary in the next service pack of Deadline 10 (10.0.10…), as we’ve fixed this problem at its core. Be on the look out for that very shortly.

Feel free to continue posting pop-up titles that affect you though, as this might help out others experiencing the same issue.

Cheers

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