AWS Thinkbox Discussion Forums

Deadline C4D failed to create path and asset errors

Hoping to get some help with an ongoing issue using Deadline 10.0.10.3 and Cinema 4D R18.057. We are basically having issues with frames not writing. This is occurring in nearly every submitted job, using both physical and Arnold renderer. The issue seems to be related to file mapping and texture path mapping based on the logs. We thought takes/tokens were the issue and have tried submitting jobs without using those features. We work in an OS X environment.

We submitted a job the scene is:

  • Physical renderer
  • No takes
  • No tokens
  • File was created here at our new office/network (previous call to Thinkbox suggested mapping issues could be due to pre and post move network environment)
  • File was collected with assets before submitting

Issues:

  • 204/240 frames did not write
  • Job shows frames as completed that are bad
  • We can tell on task monitor frames that are bad by the render time, which is 2-3 seconds
  • No consistency with type of nodes that go bad - different nodes will produce bad frames randomly (combination of iMacs and Towers)
  • The same node will then render a good frame, then start rendering bad frames.

Obviously, the team would like to use takes/tokens features of Cinema and get the issue resolved.

Log for Asset Error
Error: Asset Error: AHA_CausticTexA_01bob_00000.tif

[code]=======================================================
Error

Error: Asset Error: AHA_CausticTexA_01bob_00000.tif (PMat AHA_CausticTexA_01bob_00000)
at Deadline.Plugins.PluginWrapper.RenderTasks (System.String taskId, System.Int32 startFrame, System.Int32 endFrame, System.String& outMessage, FranticX.Processes.ManagedProcess+AbortLevel& abortLevel) [0x002c8] in <9f421469ef1343a29cad9f83363b1f42>:0

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.SandboxedPlugin.d (Deadline.Net.DeadlineMessage arf) [0x00242] in <9f421469ef1343a29cad9f83363b1f42>:0
at Deadline.Plugins.SandboxedPlugin.RenderTask (System.String taskId, System.Int32 startFrame, System.Int32 endFrame) [0x000df] in <9f421469ef1343a29cad9f83363b1f42>:0
at Deadline.Slaves.SlaveRenderThread.c (Deadline.IO.TaskLogWriter ahn) [0x0073e] in <9f421469ef1343a29cad9f83363b1f42>:0

=======================================================
Log

2018-01-29 11:14:01: 0: Executing plugin command of type ‘Sync Files for Job’
2018-01-29 11:14:01: 0: All job files are already synchronized
2018-01-29 11:14:01: 0: Plugin Cinema4DBatch was already synchronized.
2018-01-29 11:14:01: 0: Done executing plugin command of type ‘Sync Files for Job’
2018-01-29 11:14:21: 0: Start Job timeout is disabled.
2018-01-29 11:14:21: 0: Task timeout is disabled.
2018-01-29 11:14:21: 0: Plugin rendering frame(s): 63
2018-01-29 11:14:43: 0: Executing plugin command of type ‘Render Task’
2018-01-29 11:14:43: 0: INFO: Render Tasks called
2018-01-29 11:14:43: 0: INFO: Pre Build Script
2018-01-29 11:14:43: 0: INFO: Validating the path: ‘/Volumes/Buddha_GRFX_SECURE/DC_GRFX/AHAB_AHA_23976/07_3D/C4D/Renders/18_0129/AHA_MT_Glyph_06bob/PhysicalGlyph’
2018-01-29 11:14:43: 0: INFO: Rendering main output to network drive
2018-01-29 11:14:43: 0: INFO: Validating the path: ‘/Volumes/Buddha_GRFX_SECURE/DC_GRFX/AHAB_AHA_23976/07_3D/C4D/Renders/18_0129/AHA_MT_Glyph_06bob/PhysicalGlyph’
2018-01-29 11:14:43: 0: INFO: Rendering multipass output to network drive
2018-01-29 11:14:43: 0: INFO:
2018-01-29 11:14:43: 0: STDOUT: Running Script: /Users/graphicstest/Library/Application Support/Thinkbox/Deadline10/slave/grfx_19/jobsData/5a6f6b1c4b32c2810f3c99f6/thread0_tempWvtqE0/c4d_Batch_Script.py
2018-01-29 11:14:43: 0: INFO: Script Ran Successfully
2018-01-29 11:14:43: 0: STDOUT: Asset Error: AHA_CausticTexA_01bob_00000.tif (PMat AHA_CausticTexA_01bob_00000)
2018-01-29 11:14:43: 0: Done executing plugin command of type ‘Render Task’

=======================================================
Details

Date: 01/29/2018 11:16:16
Frames: 63
Elapsed Time: 00:00:04:29
Job Submit Date: 01/29/2018 10:42:36
Job User: bobs
Average RAM Usage: 7738496342 (12%)
Peak RAM Usage: 9170468864 (14%)
Average CPU Usage: 1%
Peak CPU Usage: 3%
Used CPU Clocks (x10^6 cycles): 33892
Total CPU Clocks (x10^6 cycles): 3389160

=======================================================
Slave Information

Slave Name: GRFX_19
Version: v10.0.10.3 Release (a93ce690b)
Operating System: Mac OS X 10.12.6
Machine User: GRFX_19
IP Address: 10.64.33.142
MAC Address: 78:7B:8A:AA:A1:6C
CPU Architecture: x86_64
CPUs: 8
CPU Usage: 0%
Memory Usage: 8.2 GB / 64.0 GB (12%)
Free Disk Space: 723.008 GB
Video Card: Radeon Pro 580
[/code]

Log for Failed to create path error
Error: Failed to create path: ‘/Volumes/Buddha_GRFX/A1/TroubleShootDeadline/07_3D/C4D/Renders/18_0129’

[code]=======================================================
Error

Error: Failed to create path: ‘/Volumes/Buddha_GRFX/A1/TroubleShootDeadline/07_3D/C4D/Renders/18_0129’
at Deadline.Plugins.PluginWrapper.RenderTasks (System.String taskId, System.Int32 startFrame, System.Int32 endFrame, System.String& outMessage, FranticX.Processes.ManagedProcess+AbortLevel& abortLevel) [0x002c8] in <9f421469ef1343a29cad9f83363b1f42>:0

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.SandboxedPlugin.d (Deadline.Net.DeadlineMessage arf) [0x00242] in <9f421469ef1343a29cad9f83363b1f42>:0
at Deadline.Plugins.SandboxedPlugin.RenderTask (System.String taskId, System.Int32 startFrame, System.Int32 endFrame) [0x000df] in <9f421469ef1343a29cad9f83363b1f42>:0
at Deadline.Slaves.SlaveRenderThread.c (Deadline.IO.TaskLogWriter ahn) [0x0073e] in <9f421469ef1343a29cad9f83363b1f42>:0

=======================================================
Log

2018-01-29 10:20:45: 0: Loading Job’s Plugin timeout is Disabled
2018-01-29 10:20:47: 0: Executing plugin command of type ‘Sync Files for Job’
2018-01-29 10:20:47: 0: All job files are already synchronized
2018-01-29 10:20:47: 0: Synchronizing Plugin Cinema4DBatch from /Volumes/Buddha_GRFX_RESOURCE/3D/Thinkbox/Deadline_10.0.10/plugins/Cinema4DBatch took: 0 seconds
2018-01-29 10:20:47: 0: Done executing plugin command of type ‘Sync Files for Job’
2018-01-29 10:20:47: 0: Executing plugin command of type ‘Initialize Plugin’
2018-01-29 10:20:48: 0: INFO: Executing plugin script ‘/Users/graphicstest/Library/Application Support/Thinkbox/Deadline10/slave/sy_render04/plugins/5a6f63226d51dc079f32a169/Cinema4DBatch.py’
2018-01-29 10:20:48: 0: INFO: About: Cinema 4D Batch Plugin for Deadline
2018-01-29 10:20:48: 0: INFO: Render Job As User disabled, running as current user ‘GRFX_Render’
2018-01-29 10:20:48: 0: INFO: The job’s environment will be merged with the current environment before rendering
2018-01-29 10:20:48: 0: Done executing plugin command of type ‘Initialize Plugin’
2018-01-29 10:20:48: 0: Start Job timeout is disabled.
2018-01-29 10:20:48: 0: Task timeout is disabled.
2018-01-29 10:20:48: 0: Loaded job: TSD_troubleShooting_physical_01bv.c4d - ALT (5a6f63226d51dc079f32a169)
2018-01-29 10:20:48: 0: Executing plugin command of type ‘Start Job’
2018-01-29 10:20:48: 0: INFO: Executing global asset transfer preload script ‘/Users/graphicstest/Library/Application Support/Thinkbox/Deadline10/slave/sy_render04/plugins/5a6f63226d51dc079f32a169/GlobalAssetTransferPreLoad.py’
2018-01-29 10:20:48: 0: INFO: Looking for AWS Portal File Transfer…
2018-01-29 10:20:48: 0: INFO: No File Transfer controller is available for this platform (darwin).
2018-01-29 10:20:48: 0: INFO: Could not find AWS Portal File Transfer.
2018-01-29 10:20:48: 0: INFO: AWS Portal File Transfer is not installed on the system.
2018-01-29 10:20:48: 0: INFO: Start Job called - starting up Cinema 4D Batch plugin
2018-01-29 10:20:48: 0: INFO: Not enforcing a build of Cinema 4D
2018-01-29 10:20:48: 0: INFO: [C4D_PLUGINS_DIR] set to: /Users/graphicstest/Library/Application Support/Thinkbox/Deadline10/slave/sy_render04/plugins/5a6f63226d51dc079f32a169
2018-01-29 10:20:48: 0: INFO: Cinema 4D socket connection port: 56122
2018-01-29 10:20:48: 0: INFO: Parameters: -nogui “-DeadlineConnect 56122 372488544840”
2018-01-29 10:20:48: 0: INFO: Starting monitored managed process Cinema4DProcess
2018-01-29 10:20:48: 0: INFO: Stdout Redirection Enabled: True
2018-01-29 10:20:48: 0: INFO: Asynchronous Stdout Enabled: False
2018-01-29 10:20:48: 0: INFO: Stdout Handling Enabled: True
2018-01-29 10:20:48: 0: INFO: Popup Handling Enabled: True
2018-01-29 10:20:48: 0: INFO: QT Popup Handling Enabled: False
2018-01-29 10:20:48: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: False
2018-01-29 10:20:48: 0: INFO: Using Process Tree: True
2018-01-29 10:20:48: 0: INFO: Hiding DOS Window: True
2018-01-29 10:20:48: 0: INFO: Creating New Console: False
2018-01-29 10:20:48: 0: INFO: Running as user: GRFX_Render
2018-01-29 10:20:48: 0: INFO: Executable: “/Applications/MAXON/CINEMA 4D R18/Commandline.app/Contents/MacOS/Commandline”
2018-01-29 10:20:48: 0: INFO: Argument: -nogui “-DeadlineConnect 56122 372488544840”
2018-01-29 10:20:48: 0: INFO: Full Command: “/Applications/MAXON/CINEMA 4D R18/Commandline.app/Contents/MacOS/Commandline” -nogui “-DeadlineConnect 56122 372488544840”
2018-01-29 10:20:48: 0: INFO: Startup Directory: “/Applications/MAXON/CINEMA 4D R18/Commandline.app/Contents/MacOS”
2018-01-29 10:20:48: 0: INFO: Process Priority: BelowNormal
2018-01-29 10:20:48: 0: INFO: Process Affinity: default
2018-01-29 10:20:48: 0: INFO: Process is now running
2018-01-29 10:20:49: 0: STDOUT: Application start : 01/29/18 at 10:20:48
2018-01-29 10:20:49: 0: STDOUT: Executable : 64 Bit
2018-01-29 10:20:49: 0: STDOUT: Version / Build : 18.057 / RB203954
2018-01-29 10:20:49: 0: STDOUT: Debugger : not available
2018-01-29 10:20:49: 0: STDOUT: Memory model : release
2018-01-29 10:20:49: 0: STDOUT: Startup path : file:///Applications/MAXON/CINEMA 4D R18
2018-01-29 10:20:49: 0: STDOUT: Application path : file:///Applications/MAXON/CINEMA 4D R18/Commandline.app
2018-01-29 10:20:49: 0: STDOUT: Application executable : file:///Applications/MAXON/CINEMA 4D R18/Commandline.app/Contents/MacOS/Commandline
2018-01-29 10:20:49: 0: STDOUT: Resource path : file:///Applications/MAXON/CINEMA 4D R18/resource
2018-01-29 10:20:49: 0: STDOUT: Module path(s) : file:///Applications/MAXON/CINEMA 4D R18/modules
2018-01-29 10:20:49: 0: STDOUT: Temporary path : file:///var/folders/bn/n8frl9zn55jb9dd_gvc21c640000gr/T
2018-01-29 10:20:49: 0: STDOUT: Prefs path : file:///Users/graphicstest/Library/Preferences/MAXON/CINEMA 4D R18_50E4FAD5
2018-01-29 10:20:49: 0: STDOUT: Global Prefs path : file:///Users/graphicstest/Library/Preferences/MAXON
2018-01-29 10:20:49: 0: STDOUT: OS version : OS X: Version 10.12.6 (Build 16G29)
2018-01-29 10:20:49: 0: STDOUT: Processor : 12(24)x Intel Xeon CPU X5650
2018-01-29 10:20:49: 0: STDOUT: Computer name : GRFX-RENDER_SY_04
2018-01-29 10:20:49: 0: STDOUT: Thread Count : 24
2018-01-29 10:20:49: 0: STDOUT: Cpu Speed (MHz) : 2660.000
2018-01-29 10:20:49: 0: STDOUT: Application Type : Modular
2018-01-29 10:20:49: 0: STDOUT: Command line arguments : “-nogui” “-DeadlineConnect 56122 372488544840”
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/c4dplugin.xlib with module(s) net.maxon.c4dplugin net.maxon.c4d.c4dplugin
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/crashhandler.module.xlib with module(s) net.maxon.crashhandler
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/crypt.module.xlib with module(s) net.maxon.crypt
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/drawport_general.module.xlib with module(s) net.maxon.drawport_general
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/drawport_opengl.module.xlib with module(s) net.maxon.drawport_opengl
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/drawport_selector.module.xlib with module(s) net.maxon.drawport_selector
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/glclvk_trace.module.xlib with module(s) net.maxon.glclvk_trace
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/gui.module.xlib with module(s) net.maxon.gui
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/image.module.xlib with module(s) net.maxon.image
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/math.module.xlib with module(s) net.maxon.math
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/mesh.module.xlib with module(s) net.maxon.mesh
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/misc.module.xlib with module(s) net.maxon.misc
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/network.module.xlib with module(s) net.maxon.network
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/opencl.module.xlib with module(s) net.maxon.opencl
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/opensubdiv.module.xlib with module(s) net.maxon.opensubdiv
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/render.module.xlib with module(s) net.maxon.render
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/shaderbase.module.xlib with module(s) net.maxon.shaderbase
2018-01-29 10:20:49: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/triangulation.module.xlib with module(s) net.maxon.triangulation
2018-01-29 10:20:49: 0: STDOUT: OpenGL root context initialized
2018-01-29 10:20:49: 0: STDOUT: Vendor : ATI Technologies Inc. (1)
2018-01-29 10:20:49: 0: STDOUT: Renderer : ATI Radeon HD 5870 OpenGL Engine
2018-01-29 10:20:49: 0: STDOUT: OpenGL version: 4.1 ATI-1.51.8
2018-01-29 10:20:49: 0: STDOUT: Driver version: Unknown
2018-01-29 10:20:49: 0: STDOUT: OpenGL root context initialized
2018-01-29 10:20:49: 0: STDOUT: Vendor : VMware, Inc. (5)
2018-01-29 10:20:49: 0: STDOUT: Renderer : OSMesa - Gallium 0.4 on llvmpipe (LLVM 3.9, 128 bits)
2018-01-29 10:20:49: 0: STDOUT: OpenGL version: 3.3 (Core Profile) Mesa 11.0.3 (git-)
2018-01-29 10:20:49: 0: STDOUT: Driver version: 11.0.3 (git-)
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (volume_tfd.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafa98f60, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (volume_voxel_field.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafa98f60, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (c4dtoa_shaders.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafa98f60, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: Dem Earth Resources Loaded OK
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (libc++.1.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafadccb0, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (libcudart.8.0.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafadccb0, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (libcurl.4.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafadc800, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (libomp.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafadccb0, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (libwx_baseu-3.1.0.0.0.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafadcd50, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (libwx_osx_cocoau_core-3.1.0.0.0.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafadf4c0, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: Error: plugin (libwx_osx_cocoau_gl-3.1.0.0.0.dylib) doesn’t return c4d_main ptr. symbol ‘c4d_main’ is missing. error: dlsym(0x7feaafaf53d0, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50: 0: STDOUT: loading plugin directory: /Users/graphicstest/Library/Application Support/Thinkbox/Deadline10/slave/sy_render04/plugins/5a6f63226d51dc079f32a169
2018-01-29 10:20:53: 0: STDOUT: X-Particles running on Command Line Render.
2018-01-29 10:20:53: 0: STDOUT:
2018-01-29 10:20:53: 0: STDOUT: ----------------------------------------
2018-01-29 10:20:53: 0: STDOUT: X-Particles particle system successfully loaded
2018-01-29 10:20:53: 0: STDOUT: X-Particles Build 3.5.0411 Release
2018-01-29 10:20:53: 0: STDOUT: Thu Mar 02 14:02:31 2017
2018-01-29 10:20:53: 0: STDOUT: Copyright © INSYDIUM LTD
2018-01-29 10:20:53: 0: STDOUT: Registered To : Kyle Gascho kyleg@buddhajonestrailers.com
2018-01-29 10:20:53: 0: STDOUT: X-Particles is offline, license time remaining is 27 days.
2018-01-29 10:20:53: 0: STDOUT: ----------------------------------------
2018-01-29 10:20:53: 0: STDOUT:
2018-01-29 10:20:53: 0: STDOUT: Signal V(1.5), 18057 Studio, OS X
2018-01-29 10:20:53: 0: STDOUT: ----------------------------------------------------------------------------------------------------------------------
2018-01-29 10:20:53: 0: STDOUT: ---------------------------------------------------------------------------------------------DEM Earth Start
2018-01-29 10:20:53: 0: STDOUT: DEM Earth
2018-01-29 10:20:53: 0: STDOUT: ----Commands----------
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Preferences - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - GeoGrid - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Commands - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Geocoder - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: ----Objects-----------
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Object - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - PinPoint - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Way - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Smart OSM - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Smart Extruder - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Track Graph - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Geo Deformer - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: ----Tags-----------
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Overlay - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: -----Loaders-----------
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Worldfile - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - GPX - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - ASC - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - POLY - Loaded OK
2018-01-29 10:20:53: 0: STDOUT: ---------------------------------------------------------------------------------------------DEM Earth End
2018-01-29 10:20:53: 0: STDOUT: Dem Earth v3.08 Loaded
2018-01-29 10:20:53: 0: STDOUT: --------------------------------------------------------------------------------------------------------------------
2018-01-29 10:20:53: 0: STDOUT: --------------------------------------------------------------------------------
2018-01-29 10:20:53: 0: STDOUT: TurbulenceFD v1.0 Build 1430 64Bit Jul 24 2017
2018-01-29 10:20:53: 0: STDOUT: Copyright © 2008-2016 Jawset Visual Computing. All rights reserved.
2018-01-29 10:20:53: 0: STDOUT: Log file:
2018-01-29 10:20:53: 0: STDOUT: /Users/graphicstest/Library/Preferences/jawset/turbulence.log
2018-01-29 10:20:53: 0: STDOUT: --------------------------------------------------------------------------------
2018-01-29 10:20:53: 0: STDOUT: HDRI Browser V(2.145), 18057 Studio, OS X
2018-01-29 10:20:53: 0: STDOUT: TopCoat V(1.5), 18057 Studio, OS X
2018-01-29 10:20:53: 0: STDOUT: HDRI Studio Rig V(2.147), 18057 Studio, OS X
2018-01-29 10:20:53: 0: STDOUT: Dem Earth - Menu - Loaded OK
2018-01-29 10:20:53: 0: INFO: Received Token: 372488544840
2018-01-29 10:20:53: 0: INFO: Connected to Cinema 4D
2018-01-29 10:20:54: 0: INFO: Set Verbose to True
2018-01-29 10:20:54: 0: STDOUT: Loading Scene: /Volumes/Buddha_GRFX/A1/TroubleShootDeadline/07_3D/C4D/Projects/TSD_troubleShooting_physical_01bv.c4d
2018-01-29 10:20:54: 0: INFO: Loaded Scene
2018-01-29 10:20:54: 0: STDOUT: Running Path Mapping
2018-01-29 10:20:54: 0: STDOUT: Setting Texture Paths
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 1 to “”
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 2 to “”
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 3 to “”
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 4 to “”
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 5 to “”
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 6 to “”
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 7 to “”
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 8 to “”
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 9 to “”
2018-01-29 10:20:54: 0: STDOUT: Setting texture path 10 to “”
2018-01-29 10:20:54: 0: STDOUT: Collected 0 filepath(s)
2018-01-29 10:20:56: 0: INFO: Done Path Mapping
2018-01-29 10:20:56: 0: Done executing plugin command of type ‘Start Job’
2018-01-29 10:20:56: 0: Plugin rendering frame(s): 0
2018-01-29 10:20:56: 0: Executing plugin command of type ‘Render Task’
2018-01-29 10:20:56: 0: INFO: Render Tasks called
2018-01-29 10:20:56: 0: INFO: Pre Build Script
2018-01-29 10:20:56: 0: INFO: Validating the path: ‘/Volumes/Buddha_GRFX/A1/TroubleShootDeadline/07_3D/C4D/Renders/18_0129’
2018-01-29 10:20:56: 0: Done executing plugin command of type ‘Render Task’

=======================================================
Details

Date: 01/29/2018 10:20:58
Frames: 0
Elapsed Time: 00:00:00:14
Job Submit Date: 01/29/2018 10:08:34
Job User: benv
Average RAM Usage: 8472250778 (13%)
Peak RAM Usage: 8775442432 (13%)
Average CPU Usage: 7%
Peak CPU Usage: 12%
Used CPU Clocks (x10^6 cycles): 38722
Total CPU Clocks (x10^6 cycles): 553165

=======================================================
Slave Information

Slave Name: SY_Render04
Version: v10.0.10.3 Release (a93ce690b)
Operating System: Mac OS X 10.12.6
Machine User: GRFX_Render
IP Address: 10.64.32.75
MAC Address: 3C:07:54:7D:8E:76
CPU Architecture: x86_64
CPUs: 24
CPU Usage: 5%
Memory Usage: 7.9 GB / 64.0 GB (12%)
Free Disk Space: 283.132 GB
Video Card: ATI Radeon HD 5870
[/code]

This looks like a c4d error related to several plugins (Tfd and Arnold) either missing or not loading properly:

2018-01-29 10:20:50:  0: STDOUT: Error: plugin (volume_tfd.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafa98f60, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50:  0: STDOUT: Error: plugin (volume_voxel_field.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafa98f60, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50:  0: STDOUT: Error: plugin (c4dtoa_shaders.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafa98f60, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50:  0: STDOUT: Dem Earth Resources Loaded OK
2018-01-29 10:20:50:  0: STDOUT: Error: plugin (libc++.1.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafadccb0, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50:  0: STDOUT: Error: plugin (libcudart.8.0.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafadccb0, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50:  0: STDOUT: Error: plugin (libcurl.4.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafadc800, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50:  0: STDOUT: Error: plugin (libomp.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafadccb0, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50:  0: STDOUT: Error: plugin (libwx_baseu-3.1.0.0.0.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafadcd50, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50:  0: STDOUT: Error: plugin (libwx_osx_cocoau_core-3.1.0.0.0.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafadf4c0, c4d_main): symbol not found [osx_dll.cpp(126)]
2018-01-29 10:20:50:  0: STDOUT: Error: plugin (libwx_osx_cocoau_gl-3.1.0.0.0.dylib) doesn't return c4d_main ptr. symbol 'c4d_main' is missing. error: dlsym(0x7feaafaf53d0, c4d_main): symbol not found [osx_dll.cpp(126)]

Update over here since I had a call with them yesterday a little after this post.

There are currently two bugs with C4D batch that are somewhat problematic:

  1. Progress reporting isn’t available (and may not be possible).
  2. If the scene doesn’t load properly for any reason, you get black TIFF files. Batch mode isn’t detecting that failure.

After some experimenting with non-batch mode, we found that when rendering on two machines things went alright, but pushing to three or more errors started cropping up. Normally, the temporary workaround for this is to use limits with a progress release for any possible bottlenecks (say if you have two old file servers) but we can’t use that due to issue #1 above.

At this point, my action item is to chase on the above problems, and theirs is to check along the farm->assets path to see if something unexpected happened during the move. I’m hoping it’s not a break in a fibre line or something…

Just an update here that the code’s been fixed to resolve #2 (not detecting bad scene load) and should ship with service pack 11. It turned out to be a quick change:

Remove these lines:

    documents.LoadFile(scene)
    if documents.GetActiveDocument() is None:

Replace with this line:

    if not documents.LoadFile(scene):
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