AWS Thinkbox Discussion Forums

C4D R18 Asset Errors?

Hey All,

Having a weird little issue whereby we are receiving asset errors for all our Textures even though they are on a networked drive acessable by all slaves.
Few years experience with AE, 3DSMAX, and Fusion Deadline workflows but new to C4D. Error seems less than verbose. Any help would be greatly appreciated.

This workflow is MAC to MAC. Sample error below:

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Error

Rendering failed: Asset missing
at Deadline.Plugins.PluginWrapper.RenderTasks (System.String taskId, System.Int32 startFrame, System.Int32 endFrame, System.String& outMessage, FranticX.Processes.ManagedProcess+AbortLevel& abortLevel) [0x002c8] in <9f421469ef1343a29cad9f83363b1f42>:0

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Type

RenderPluginException

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Stack Trace

at Deadline.Plugins.SandboxedPlugin.d (Deadline.Net.DeadlineMessage arf) [0x00242] in <9f421469ef1343a29cad9f83363b1f42>:0
at Deadline.Plugins.SandboxedPlugin.RenderTask (System.String taskId, System.Int32 startFrame, System.Int32 endFrame) [0x000df] in <9f421469ef1343a29cad9f83363b1f42>:0
at Deadline.Slaves.SlaveRenderThread.c (Deadline.IO.TaskLogWriter ahn) [0x00718] in <9f421469ef1343a29cad9f83363b1f42>:0

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Log

2018-04-20 15:15:41: 0: Loading Job’s Plugin timeout is Disabled
2018-04-20 15:15:43: 0: Loaded plugin Cinema4D
2018-04-20 15:15:43: 0: Executing plugin command of type ‘Sync Files for Job’
2018-04-20 15:15:43: 0: All job files are already synchronized
2018-04-20 15:15:44: 0: Plugin Cinema4D was already synchronized.
2018-04-20 15:15:44: 0: Done executing plugin command of type ‘Sync Files for Job’
2018-04-20 15:15:44: 0: Executing plugin command of type ‘Initialize Plugin’
2018-04-20 15:15:44: 0: INFO: Executing plugin script ‘/Users/macrender/Library/Application Support/Thinkbox/Deadline10/slave/sea-render-89/plugins/5ada33994b97b50aac996b72/Cinema4D.py’
2018-04-20 15:15:45: 0: INFO: About: Cinema 4D Plugin for Deadline
2018-04-20 15:15:45: 0: INFO: Render Job As User disabled, running as current user ‘macrender’
2018-04-20 15:15:45: 0: INFO: The job’s environment will be merged with the current environment before rendering
2018-04-20 15:15:45: 0: Done executing plugin command of type ‘Initialize Plugin’
2018-04-20 15:15:45: 0: Start Job timeout is disabled.
2018-04-20 15:15:45: 0: Task timeout is disabled.
2018-04-20 15:15:45: 0: Loaded job: Amazon_A_GlobeSplines_V1_CS.c4d (5ada33994b97b50aac996b72)
2018-04-20 15:15:45: 0: Executing plugin command of type ‘Start Job’
2018-04-20 15:15:45: 0: INFO: Executing global asset transfer preload script ‘/Users/macrender/Library/Application Support/Thinkbox/Deadline10/slave/sea-render-89/plugins/5ada33994b97b50aac996b72/GlobalAssetTransferPreLoad.py’
2018-04-20 15:15:45: 0: INFO: Looking for AWS Portal File Transfer…
2018-04-20 15:15:45: 0: INFO: No File Transfer controller is available for this platform (darwin).
2018-04-20 15:15:45: 0: INFO: Could not find AWS Portal File Transfer.
2018-04-20 15:15:45: 0: INFO: AWS Portal File Transfer is not installed on the system.
2018-04-20 15:15:45: 0: INFO: Executing global job preload script ‘/Users/macrender/Library/Application Support/Thinkbox/Deadline10/slave/sea-render-89/plugins/5ada33994b97b50aac996b72/GlobalJobPreLoad.py’
2018-04-20 15:15:45: 0: INFO: Looking for AWS Portal File Transfer…
2018-04-20 15:15:45: 0: INFO: No File Transfer controller is available for this platform (darwin).
2018-04-20 15:15:45: 0: INFO: Could not find AWS Portal File Transfer.
2018-04-20 15:15:45: 0: INFO: AWS Portal File Transfer is not installed on the system.
2018-04-20 15:15:45: 0: Done executing plugin command of type ‘Start Job’
2018-04-20 15:15:45: 0: Plugin rendering frame(s): 43-47
2018-04-20 15:15:46: 0: Executing plugin command of type ‘Render Task’
2018-04-20 15:15:46: 0: INFO: Starting Cinema 4D Task
2018-04-20 15:15:46: 0: INFO: Stdout Redirection Enabled: True
2018-04-20 15:15:46: 0: INFO: Asynchronous Stdout Enabled: False
2018-04-20 15:15:46: 0: INFO: Stdout Handling Enabled: True
2018-04-20 15:15:46: 0: INFO: Popup Handling Enabled: True
2018-04-20 15:15:46: 0: INFO: QT Popup Handling Enabled: False
2018-04-20 15:15:46: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: False
2018-04-20 15:15:46: 0: INFO: Using Process Tree: True
2018-04-20 15:15:46: 0: INFO: Hiding DOS Window: True
2018-04-20 15:15:46: 0: INFO: Creating New Console: False
2018-04-20 15:15:46: 0: INFO: Running as user: macrender
2018-04-20 15:15:46: 0: INFO: Not enforcing a build of Cinema 4D
2018-04-20 15:15:46: 0: INFO: Executable: “/Applications/MAXON/CINEMA 4D R18/Commandline.app/Contents/MacOS/Commandline”
2018-04-20 15:15:46: 0: INFO: Validating the path: ‘/Volumes/seaproduction/JOBS/AMAZON_PROJECT_A_DIGITAL_CONTENT_11630/01_Development/03_Designers/CS/C4D/Production/Amazon_A_GlobeSplines_V1_CS/output/Test3’
2018-04-20 15:15:46: 0: INFO: Rendering main output to network drive
2018-04-20 15:15:46: 0: INFO: Argument: -nogui -render “/Users/macrender/Library/Application Support/Thinkbox/Deadline10/slave/sea-render-89/jobsData/5ada33994b97b50aac996b72/Amazon_A_GlobeSplines_V1_CS.c4d” -frame 43 47 -take “Main” -oresolution 1280 720 -oimage “/Volumes/seaproduction/JOBS/AMAZON_PROJECT_A_DIGITAL_CONTENT_11630/01_Development/03_Designers/CS/C4D/Production/Amazon_A_GlobeSplines_V1_CS/output/Test3/Test_3”
2018-04-20 15:15:46: 0: INFO: Full Command: “/Applications/MAXON/CINEMA 4D R18/Commandline.app/Contents/MacOS/Commandline” -nogui -render “/Users/macrender/Library/Application Support/Thinkbox/Deadline10/slave/sea-render-89/jobsData/5ada33994b97b50aac996b72/Amazon_A_GlobeSplines_V1_CS.c4d” -frame 43 47 -take “Main” -oresolution 1280 720 -oimage “/Volumes/seaproduction/JOBS/AMAZON_PROJECT_A_DIGITAL_CONTENT_11630/01_Development/03_Designers/CS/C4D/Production/Amazon_A_GlobeSplines_V1_CS/output/Test3/Test_3”
2018-04-20 15:15:46: 0: INFO: Startup Directory: “/Applications/MAXON/CINEMA 4D R18/Commandline.app/Contents/MacOS”
2018-04-20 15:15:46: 0: INFO: Process Priority: BelowNormal
2018-04-20 15:15:46: 0: INFO: Process Affinity: default
2018-04-20 15:15:46: 0: INFO: Process is now running
2018-04-20 15:15:46: 0: STDOUT: Application start : 04/20/18 at 15:15:46
2018-04-20 15:15:46: 0: STDOUT: Executable : 64 Bit
2018-04-20 15:15:46: 0: STDOUT: Version / Build : 18.048 / RB197636
2018-04-20 15:15:46: 0: STDOUT: Debugger : not available
2018-04-20 15:15:46: 0: STDOUT: Memory model : release
2018-04-20 15:15:46: 0: STDOUT: Startup path : file:///Applications/MAXON/CINEMA 4D R18
2018-04-20 15:15:46: 0: STDOUT: Application path : file:///Applications/MAXON/CINEMA 4D R18/Commandline.app
2018-04-20 15:15:46: 0: STDOUT: Application executable : file:///Applications/MAXON/CINEMA 4D R18/Commandline.app/Contents/MacOS/Commandline
2018-04-20 15:15:46: 0: STDOUT: Resource path : file:///Applications/MAXON/CINEMA 4D R18/resource
2018-04-20 15:15:46: 0: STDOUT: Module path(s) : file:///Applications/MAXON/CINEMA 4D R18/modules
2018-04-20 15:15:46: 0: STDOUT: Temporary path : file:///var/folders/h0/1ljxcd1909g4gyjj9yfyw2pw0000gp/T
2018-04-20 15:15:46: 0: STDOUT: Prefs path : file:///Users/macrender/Library/Preferences/MAXON/CINEMA 4D R18_50E4FAD5
2018-04-20 15:15:46: 0: STDOUT: Global Prefs path : file:///Users/macrender/Library/Preferences/MAXON
2018-04-20 15:15:46: 0: STDOUT: OS version : OS X: Version 10.10.5 (Build 14F2511)
2018-04-20 15:15:46: 0: STDOUT: Processor : 12(24)x Intel Xeon CPU X5650
2018-04-20 15:15:46: 0: STDOUT: Computer name : sea-render-89
2018-04-20 15:15:46: 0: STDOUT: Thread Count : 24
2018-04-20 15:15:46: 0: STDOUT: Cpu Speed (MHz) : 2660.000
2018-04-20 15:15:46: 0: STDOUT: Application Type : Modular
2018-04-20 15:15:46: 0: STDOUT: Command line arguments : “-nogui” “-render” “/Users/macrender/Library/Application Support/Thinkbox/Deadline10/slave/sea-render-89/jobsData/5ada33994b97b50aac996b72/Amazon_A_GlobeSplines_V1_CS.c4d” “-frame” “43” “47” “-take” “Main” “-oresolution” “1280” “720” “-oimage” “/Volumes/seaproduction/JOBS/AMAZON_PROJECT_A_DIGITAL_CONTENT_11630/01_Development/03_Designers/CS/C4D/Production/Amazon_A_GlobeSplines_V1_CS/output/Test3/Test_3”
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/c4dplugin.xlib with module(s) net.maxon.c4dplugin net.maxon.c4d.c4dplugin
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/crashhandler.module.xlib with module(s) net.maxon.crashhandler
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/crypt.module.xlib with module(s) net.maxon.crypt
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/drawport_general.module.xlib with module(s) net.maxon.drawport_general
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/drawport_opengl.module.xlib with module(s) net.maxon.drawport_opengl
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/drawport_selector.module.xlib with module(s) net.maxon.drawport_selector
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/glclvk_trace.module.xlib with module(s) net.maxon.glclvk_trace
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/gui.module.xlib with module(s) net.maxon.gui
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/image.module.xlib with module(s) net.maxon.image
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/math.module.xlib with module(s) net.maxon.math
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/mesh.module.xlib with module(s) net.maxon.mesh
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/misc.module.xlib with module(s) net.maxon.misc
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/network.module.xlib with module(s) net.maxon.network
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/opencl.module.xlib with module(s) net.maxon.opencl
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/opensubdiv.module.xlib with module(s) net.maxon.opensubdiv
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/render.module.xlib with module(s) net.maxon.render
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/shaderbase.module.xlib with module(s) net.maxon.shaderbase
2018-04-20 15:15:46: 0: STDOUT: Loading file:///Applications/MAXON/CINEMA 4D R18/modules/triangulation.module.xlib with module(s) net.maxon.triangulation
2018-04-20 15:15:46: 0: STDOUT: OpenGL root context initialized
2018-04-20 15:15:46: 0: STDOUT: Vendor : ATI Technologies Inc. (1)
2018-04-20 15:15:46: 0: STDOUT: Renderer : ATI Radeon HD 5770 OpenGL Engine
2018-04-20 15:15:46: 0: STDOUT: OpenGL version: 4.1 ATI-1.32.25
2018-04-20 15:15:46: 0: STDOUT: Driver version: Unknown
2018-04-20 15:15:46: 0: STDOUT: OpenGL root context initialized
2018-04-20 15:15:46: 0: STDOUT: Vendor : VMware, Inc. (5)
2018-04-20 15:15:46: 0: STDOUT: Renderer : OSMesa - Gallium 0.4 on llvmpipe (LLVM 3.9, 128 bits)
2018-04-20 15:15:46: 0: STDOUT: OpenGL version: 3.3 (Core Profile) Mesa 11.0.3 (git-)
2018-04-20 15:15:46: 0: STDOUT: Driver version: 11.0.3 (git-)
2018-04-20 15:15:47: 0: STDOUT: msg: override imagesize to 1280 720
2018-04-20 15:15:47: 0: STDOUT: Loading Project: /Users/macrender/Library/Application Support/Thinkbox/Deadline10/slave/sea-render-89/jobsData/5ada33994b97b50aac996b72/Amazon_A_GlobeSplines_V1_CS.c4d
2018-04-20 15:15:47: 0: STDOUT: Rendering frame 43 at <Fri Apr 20 15:15:47 2018>
2018-04-20 15:15:47: 0: STDOUT: Rendering Phase: Setup
2018-04-20 15:15:47: 0: STDOUT: Progress: 0%
2018-04-20 15:15:47: 0: STDOUT: Asset Error: 2_no_clouds_16k.png (Earth)
2018-04-20 15:15:47: 0: STDOUT: Asset Error: 5_night_16k.jpg (Earth)
2018-04-20 15:15:47: 0: STDOUT: Asset Error: elev_bump_16k.jpg (Earth)
2018-04-20 15:15:47: 0: STDOUT: Asset Error: water_16k.png (Earth)
2018-04-20 15:15:47: 0: STDOUT: Asset Error: fair_clouds_8k.jpg (Clouds)
2018-04-20 15:15:47: 0: STDOUT: Rendering failed: Asset missing
2018-04-20 15:15:48: 0: Done executing plugin command of type ‘Render Task’
2018-04-20 15:15:48: 0: An exception occurred: Rendering failed: Asset missing
2018-04-20 15:15:48: at Deadline.Plugins.PluginWrapper.RenderTasks (System.String taskId, System.Int32 startFrame, System.Int32 endFrame, System.String& outMessage, FranticX.Processes.ManagedProcess+AbortLevel& abortLevel) [0x002c8] in <9f421469ef1343a29cad9f83363b1f42>:0 (Deadline.Plugins.RenderPluginException)

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Details

Date: 04/20/2018 15:15:51
Frames: 43-47
Elapsed Time: 00:00:00:10
Job Submit Date: 04/20/2018 11:38:17
Job User: f_cstewart
Average RAM Usage: 11841208320 (46%)
Peak RAM Usage: 12078870528 (47%)
Average CPU Usage: 4%
Peak CPU Usage: 8%
Used CPU Clocks (x10^6 cycles): 10092
Total CPU Clocks (x10^6 cycles): 252287

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Slave Information

Slave Name: sea-render-89
Version: v10.0.10.3 Release (a93ce690b)
Operating System: Mac OS X 10.10.5
Machine User: macrender
IP Address: 10.12.1.89
MAC Address: E8:06:88:CB:A4:BC
CPU Architecture: x86_64
CPUs: 24
CPU Usage: 10%
Memory Usage: 11.0 GB / 24.0 GB (45%)
Free Disk Space: 325.831 GB
Video Card: ATI Radeon HD 5770

Looks like the C4D file was submitted with the job. Are these assets relative?

If the are, they’re not going to be found at “/Users/macrender/Library/Application Support/Thinkbox/Deadline10/slave/sea-render-89/jobsData/5ada33994b97b50aac996b72/”

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