AWS Thinkbox Discussion Forums

Deadline Freemode :Maxwell error

I just downloaded Deadline and it seems to be working great except for an error I am getting on one of my 2 slaves.



Exception Details

RenderPluginException – simple_socket: send called while not connected.

RenderPluginException.Cause: JobError (2)

Exception.TargetSite: Void EndJob()

Exception.Source: DeadlinePluginLoader

Exception.StackTrace:

at Deadline.Plugins.PluginLoader.EndJob()

at Deadline.Plugins.Plugin.Dispose()



Scheduler Thread - Render Thread 0 threw an error:

Scheduler Thread - 3dsmax startup: Error getting connection from 3dsmax: Dialog popup detected: Title “Maxwell Translation Window”, Message “Verbose Translation”





I have maxwell but the job I am trying to render is through Vray so I’m not sure why it keeps failing… any ideas? I see it reads something about a maxwell popup…



thanks



Joel

Hey Joel,

Try starting 3ds Max on the problematic slave and see if you get that popup. I'm guessing that Max is loading the Maxwell plugin on startup, so you would probably get the error regardless of what renderer you are using. If that popup is displayed when you start Max normally, see if you can find a way to prevent it from popping up again.

If there doesn't seem to be a way to prevent the popup from being displayed, we can likely add code to the 3dsmax plugin to handle it. Just post the complete log for a bad task (right-click on the task in the Monitor to view the log report). It should contain the full dump of the popup which we can use to handle it.

Cheers
 - Ryan

Old topic yes but I am back to using Deadline again and running into this Maxwell popup issue again. Here is the log for the culprit job. If I uninstall Maxwell then it works without any hitches…



Log Message

0: Loaded job: EXILE_SPE_tk004 (00a_100_o_0fdb61c5)

0: INFO: job file: c:\deadline\slave\jobsData\00a_100_o_0fdb61c5.job

0: INFO: Forcing 64 bit version of Max 9

0: INFO: Verifying installation of 3ds max 9 at “C:\Program Files\Autodesk\3ds Max 9”

0: INFO: Network log file: “C:\Program Files\Autodesk\3ds Max 9\Network\Max.log”

0: INFO: Overriding the FailOnExistingMaxProcess setting…

0: INFO: Ignoring popup windows matching “.Brazil Console.

0: INFO: Ignoring popup windows matching “.MSP Acceleration.

0: INFO: Ignoring popup windows matching “.FumeFX:.

0: INFO: Ignoring popup windows matching “.FumeFX Dynamics:.

0: INFO: Handling popup windows matching “.VRay authorization.” by hitting the “Cancel” button

0: INFO: Handling popup windows matching “.File Load: Units Mismatch.” by hitting the “Adopt the File’s Unit Scale?;OK” button

0: INFO: Handling popup windows matching “.Frame Rate Change.” by hitting the “OK” button

0: INFO: Handling popup windows matching “.MAXScript Auto-load Script Error.” by hitting the “OK” button

0: INFO: Handling popup windows matching “.Render history settings.” by hitting the “OK;No” button

0: INFO: Handling popup windows matching “.Warning - the software has encountered a problem.” by hitting the “Don’t show me this error again;Continue” button

0: INFO: 3ds max plugin for Deadline 2.7.29178, built Aug 22 2007 14:34:14 R

0: INFO: Using “C:\Program Files\Autodesk\3ds Max 9\3dsmax.exe” to render.

0: INFO: LoadMaxTimeout is 1000 seconds

0: INFO: StartJobTimeout is 1000 seconds

0: INFO: ProgressUpdateTimeout is 8000 seconds

0: INFO: FailOnExistingMaxProcess is 0

0: INFO: AlternatePluginIni is “”

0: INFO: Copying over 64 bit lightning file: c:\deadline\slave\plugins\lightning80Max9.dlx

0: INFO: Starting 3ds max in slave mode

0: INFO: Silent mode is disabled

0: INFO: Strict 3ds max installation check is enabled

0: INFO: Rendering using default plugin.ini: C:\Program Files\Autodesk\3ds Max 9\plugin.ini

0: INFO: 3dsmax command line parameters: " -deadlineSlave -p “C:\DOCUME~1\Johl\LOCALS~1\Temp\deadlineplugin_58256062.ini” -q -s “c:\deadline\slave\plugins\deadlineStartupMax9.max”"

FREE MODE: Repository has less than two slaves - no license required.

0: WARNING: Detected popup dialog “Maxwell Translation Window”.

0: WARNING: ---- dump of dialog ----

0: WARNING: Button: Close

0: WARNING: Static: Verbose Translation

0: WARNING: Edit:

0: WARNING: ---- end dump of dialog ----



Exception Details

RenderPluginException – simple_socket: send called while not connected.

RenderPluginException.Cause: JobError (2)

Exception.TargetSite: Void EndJob()

Exception.Source: DeadlinePluginLoader

Exception.StackTrace:

at Deadline.Plugins.PluginLoader.EndJob()

at Deadline.Plugins.Plugin.Dispose()









Details

Log Date/Time = Oct 31/07 14:36:49

Frames = 41-50



Slave Machine = Jugger

Slave Version = v2.7.29178 R



Plugin Name = 3dsmax9

Plugin Version = 2.7.29178


Hi Joel,



Thanks for posting the log. You should be able to add a popup handler to

the 3dsmax9 plugin that will press the Close button on that Maxwell

popup and allow the render to continue. To do this, first open the file

\your\repository\plugins\3dsmax9\3dsmax9.dlinit. If you go to the

bottom of the file, you will see a bunch of popup handlers, each with an

index (HandlePopup0, HandlePopup1, etc). You will want to add a new

popup handler with the next corresponding index. The popup handler in

this case should look like this (notice I’m using index 6, because in my

3dsmax.dlinit file the current largest index is 5):



HandlePopup6=.Maxwell Translation Window.

HandlePopupResponse6=Close



After you add this popup handler, save the file, then restart your slave

applications so that they recognize the change immediately. If this

doesn’t solve the problem, please post the full log again with the new

error.



Cheers,

Brilliant! We have renders! You folks are awesome; thanks again!!!

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