AWS Thinkbox Discussion Forums

mail notification

i cannot get mail after a job is completed.

the problem is still alive.

i am using the deadlinecommand.exe -sendemail -to "mymail@domain.com" -subject “come on” -message “whyyyyyyyyy?”



command to launch email but i do not get them in my account.



trying to trace via netstat i can see the message is contacting the smtp server i put in the repository setting…so something should start from my machine.

are there any other way to trace the mail?

i think i should try using another smtp server to check if i have problem on that side…

don’t u have other tips to help me solve this?



thanks in advance




Does the mail command work from any of your machines? Did you try it on

your own workstation? There could be a number of reasons why the email

notification isn’t working, and I would like to narrow it down to

whether or not it’s a Deadline specific issue.



Cheers,

i tried on different workstations and the command seems to work and send the mail.



i used netstat -b 1, a command that show you all the incoming and outgoing call in a boxx, updated each seconds.

i can see a call to the smtp server as i run the deadlinecommand.exe but i cannot understand if that mail really start:(, and

the same happen when i send a mail via outlook express (a mail that i can receive back).

let me know what else can i do…

mat








i was trying to find an alert in the client log that says that a mail has been sent…

where could it be written?

there are different log and i look a bit everywhere in the repository.



then i tried to raise the enable slave verbose logging to have more info…



is this right?



let me know…if i should read somewhere about the sent mail…

thanks in advance and have a nice day!



mb


false

true

50

FAST_BOX

false

false



this is the job that i have saved and rendered …is it truth that i have mail notification turned off?

or i am reading not in the right way it?



which is the file that keep the data about the mail settings?





None



bacco



false



0

-1



None

1

0001-01-01T23:00:00.0000000-00:00

false true

50

FAST_BOX

false false

None



bacco



false



0

-1



None

1

0001-01-01T23:00:00.0000000-00:00

false

true

50

FAST_BOX

false

false

//<<None

<<<

<<<bacco

<<<

<<false

<<

<>>MachineLimit>0

<<-1

<<

sorry it i snot possible to public it…there are too many tags and the forum fails to publish…



SequentialJobFlag>false</SequentialJobFlag

SendJobErrorWarning>true</SendJobErrorWarning

Priority>50</Priority

Pool>FAST_BOX</Pool

PoolExclusive>false</PoolExclusive

OverrideNotificationMethod>false</OverrideNotificationMethod

NotificationMethod>None</NotificationMethod

NotificationTargets>

string>bacco</string

/NotificationTargets>

WhitelistFlag>false</WhitelistFlag

If you have slave verbose logging enabled, which you can set in the

repository options from the monitor, you can see if the slave is sending

a notification. If this setting isn’t already enabled, do so and then

restart your slave machines so that they recognize the change

immediately. Then submit a single frame job and go to the slave that

picks it up. After that slave renders the single task, the job will be

complete, and it should print out something like:



Notifiying [username]…



If you see this line, then the slave is trying to notify you, and the

problem might be a network issue or mail server issue. If you don’t see

this line, let us know, and we can try to figure out why the slave isn’t

trying to send the notification.



Thanks,

ok i can say the you did fine your work!!

the notification line is there, sigh!:slight_smile:



what kind of problem may i have then …

i can send email from the box i test the notification.



i am not very expert about sendmail and mail server…



do u have any ideas about a setting that should be set on a mail server?



Thanks, matteo

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