AWS Thinkbox Discussion Forums

missing textures in 3d Max 9

Hi,

we are facing an issue while submitting a tile rendering on to a renderfarm in 3D Max 9.

The problem is that it gives an error of missing texture files upon opening a particular 3d max file . Ignoring that missing file texture from 3D Max,
then we try to submit it into 4 tiles through Deadline 2.7ver. The submission is fine.
The slaves will pick the job normally and will try to render it, but while rendering it shows an error message on the render window that the path does not
exist would you like to create it? though it still tries to render the job. Then right in the middle of the rendering it quits, and will try to render it again.
Its totally unstable.

Question: Is there a way for 3ds Max to ignore this missing texture files on the individual slaves??? OR is there a better solution for this ???
OR is there any option in Deadline to ignore the missing textures files prior to submission???

Softwares using: Windows XP Professional x64 bit, 3DS Max 9 (x64 bit), V-Ray 1.50 (x64 bit), & Deadline 2.7.

Can anyone help me out to fix it........

Thanks,

Thomson Mathew

The error logs are below........

Error Message
Failed to render the frame.
2008/01/27 17:31:53 INF: Loaded c:/deadline/slave/jobsData/canal01.max
2008/01/27 17:31:57 INF: Job: c:/deadline/slave/jobsData/canal01.max


 
Slave Log
ngs"
0: INFO: Could not find the "ok" button on popup "Render history settings"
0: INFO: Pressed the "no" button on popup "Render history settings"
0: INFO: Pressed the "ok" button on popup "Render history settings"
0: INFO: Could not find the "no" button on popup "Render history settings"
0: INFO: Could not find the "ok" button on popup "Render history settings"
0: INFO: Pressed the "no" button on popup "Render history settings"
0: INFO: Pressed the "ok" button on popup "Render history settings"
0: INFO: Could not find the "no" button on popup "Render history settings"
0: STDOUT: Building light cache... [00:00:11.6] [00:00:26.9 est]
0: INFO: Could not find the "ok" button on popup "Render history settings"
0: INFO: Pressed the "no" button on popup "Render history settings"
0: INFO: Pressed the "ok" button on popup "Render history settings"
0: INFO: Could not find the "no" button on popup "Render history settings"
0: INFO: Could not find the "ok" button on popup "Render history settings"
0: INFO: Pressed the "no" button on popup "Render history settings"
0: INFO: Pressed the "ok" button on popup "Render history settings"
0: INFO: Could not find the "no" button on popup "Render history settings"
0: INFO: Could not find the "ok" button on popup "Render history settings"
0: INFO: Could not find the "no" button on popup "Render history settings"
0: WARNING: Detected popup dialog "Render history settings".
0: WARNING: ---- dump of dialog ----
0: WARNING: ---- end dump of dialog ----
0: STDOUT: Building light cache... [00:00:12.0] [00:00:23.8 est]
0: STDOUT: Building light cache...: done [00:00:12.2]
0: STDOUT: Merging light cache passes...
0: STDOUT: Merging light cache passes...: done [00:00:00.0]
Scheduler Thread - Render Thread 0 threw an error:
Scheduler Thread - Failed to render the frame.
2008/01/27 17:31:53 INF: Loaded c:/deadline/slave/jobsData/canal01.max
2008/01/27 17:31:57 INF: Job: c:/deadline/slave/jobsData/canal01.max

 
Error Type
RenderPluginException

 
Error Stack Trace
at Deadline.Plugins.PluginLoader.RenderTasks(Int32 startTask, Int32 endTask)
at Deadline.Plugins.PluginLoader.RenderTask(Int32 task)
at Deadline.Plugins.Plugin.RenderTask(Int32 frame)
at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()

Hi!

From the error message it appears that the problem is not the missing textures, but that some “Render History Settings” dialog pops up and does not have an Ok or Cancel button for Deadline to press. Unfortunately, your screenshot attachment did not make it to the forum, so I cannot tell more. Do you know where this Render History Settings dialog comes from and what its buttons are? Deadline could be programmed to press the correct button when such a dialog pops up…



When you submit a job from Max using the Submit Max To Deadline (SMTD) script, in the Render tab there is a checkbox “Ignore Missing External File Errors*” which handles the missing testures and allows you to ignore that warning. So if you have it checked, you should never get any missing textures problem.



But in your case, according to the dump you sent, it is something completely different and we should find a way to answer the prompt correctly.



Regards





Borislav “Bobo” Petrov

Technical Director VFX

Frantic Films Winnipeg

Hi Borislav,



Thank you for the quick response, Ok we understand that this is a special case, this client of ours has a habit of recycling the objects from old scenes then imports it to a new file so the problem is some textures which has connection somehow to the new scene he created, so when you try to open it on 3dsmax its asking for some missing files or textures then he normaly cancel or ignore the message then the file opens in max normally. also on the slaves same thing happens when you open the same file.



Now we try to submit the render through deadline single frame into four tiles, as it goes it submitted fine with vray plugin then on the slaves its rendering while giving that error in the render window of 3dsmax but still it will try to render up to some point where it quits at random on all four slaves & then tries to re-render the same scene over n over again but cant be finished, & also when we try to click ok button on that error message render quits just like that,



About the submission settings we tried the Render tab there is a checkbox “Ignore Missing External File Errors” but it still the same thing happens sorry about the printscreen, so do you have a better solution for a very special problem cause this guy doesn’t want to change his working pipeline he wants to reuse the old objects & create a new one to make his job easy, I can understand why he does what he do, cause he has a library of textures around 1TB, & it is scattered through out the network, so is there a way for deadline to render this in a stable & dependable manner?



Hope you can provide a solution for this cause if this wont work for their very special pipeline they will be forced to pull out the deadline order & the renderfarm as well, thank you & good day.



Backburner works fine and has no issues with missing file textures.



Best regards,



Thomson Mathew

Service & Support Manager

Mediasys FZ-LLC

Office 209, Building No. 10,

PO Box 35275, Dubai Media City,

Dubai. UAE.

Office Tel: +971-4-3386228 / +971-4-3903069

Office Fax: +971-4-3908192

Mobile: +971-50-5187523

Email: thomson@mediasysdubai.com

----- Original Message -----

From: Frantic_Deadline Listmanager

To: Recipients of ‘Frantic_Deadline’ suppresse

Sent: Sunday, January 27, 2008 8:16 PM

Subject: missing textures in 3d Max 9





From: “Borislav Petrov [Admin]” (bobo@franticfilms.com)

Hi! From the error message it appears that the problem is not the missing textures, but that some “Render History Settings” dialog pops up and does not have an Ok or Cancel button for Deadline to press. Unfortunately, your screenshot attachment did not make it to the forum, so I cannot tell more. Do you know where this Render History Settings dialog comes from and what its buttons are? Deadline could be programmed to press the correct button when such a dialog pops up…



When you submit a job from Max using the Submit Max To Deadline (SMTD) script, in the Render tab there is a checkbox “Ignore Missing External File Errors*” which handles the missing testures and allows you to ignore that warning. So if you have it checked, you should never get any missing textures problem.



But in your case, according to the dump you sent, it is something completely different and we should find a way to answer the prompt correctly.



Regards





Borislav “Bobo” Petrov

Technical Director VFX

Frantic Films Winnipeg





To reply:Frantic_Deadline.4823@support.franticfilms.com

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I still have to see the dialog that is causing this, because it could be very well a VRay issue and not a Deadline problem.



Missing textures will be ignored by Deadline if the option is selected. You should be able to send a scene with all textures missing and it should still render (albeit incorrectly).



Once again, from the error report you sent it appears that a certain RENDER HISTORY dialog is the place where the crash occurs.



I will let our Deadline developers join this thread in the morning (it is 1 after midnight here in Canada so it will take about 8 hours for them to reply) and see if we can find a solution for the problem.



Regards,



Borislav Petrov

Hi Borislav,



This is the error message what we received on slave3. It not showing that it is not rendering but actually it is rendering. But in the middle of rendering it quits and also when we click on yes in that error message it quits the rendering.



Best regards,



Thomson Mathew





----- Original Message -----

From: Frantic_Deadline Listmanager

To: Recipients of ‘Frantic_Deadline’ suppresse

Sent: Monday, January 28, 2008 11:12 AM

Subject: Re: missing textures in 3d Max 9 special issue





From: “Borislav Petrov [Admin]” (bobo@franticfilms.com)

I still have to see the dialog that is causing this, because it could be very well a VRay issue and not a Deadline problem.



Missing textures will be ignored by Deadline if the option is selected. You should be able to send a scene with all textures missing and it should still render (albeit incorrectly).



Once again, from the error report you sent it appears that a certain RENDER HISTORY dialog is the place where the crash occurs.



I will let our Deadline developers join this thread in the morning (it is 1 after midnight here in Canada so it will take about 8 hours for them to reply) and see if we can find a solution for the problem.



Regards,



Borislav Petrov





To reply:Frantic_Deadline.4825@support.franticfilms.com

To start a new topic:Frantic_Deadline@support.franticfilms.com

To view discussion: http://support.franticfilms.com/WB/?boardID=Frantic&action=9&read=1133&fid=7

To (un)subscribe:Frantic_Deadline.list-request@support.franticfilms.com











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No virus found in this incoming message.

Checked by AVG Free Edition.

Version: 7.5.516 / Virus Database: 269.19.13/1246 - Release Date: 1/27/2008 6:39 PM

The VRay frame buffer is known to cause problems when network rendering, something that is not a Deadline problem.



Disable the native frame buffer in VRay and use the standard Max frame buffer to monitor the rendering progress, or no frame buffer at all.



While I am not 100% sure this will fix the problem, it is very likely.

Hi Thomas,



This is a vray specific problem (as Bobo mentioned), and is likely

related to the vray frame buffer. Have you tried rendering with the vray

frame buffer disabled to see if you still have this problem?



For this particular dialog, Deadline should be pressing the No button,

and from the slave output in the screen shot you posted, it seems to be

working most of the time. However, in the slave log you posted earlier,

the dialog dump showed that no buttons were detected, and thus there is

nothing for Deadline to press. I would assume that there would be some

setting in vray to specify where the render history settings should be

saved to, but I haven’t found such a setting. Are you aware of one? If

you could set this to a valid path that exists on all of your slaves, I

would assume the problem would go away. If you do find such a setting,

please let us know!



Cheers,

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