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[SOLVED][7.2.0.17][CENTOS 6.7] Import errors in logs as Monitor starts up.

Also seeing these errors appear on the same Centos workstation.

2015-09-24 10:48:59: BEGIN – workstation.domain\jamiem 2015-09-24 10:48:59: Deadline Monitor 7.2 [v7.2.0.17 R (32840168a)] 2015-09-24 10:48:59: Time to initialize: 109.000 ms 2015-09-24 10:49:03: Auto Configuration: No auto configuration for Repository Path could be detected, using local configuration 2015-09-24 10:49:03: Auto Configuration: Picking configuration based on: workstation.domain / 192.xxx.xxx.xxx 2015-09-24 10:49:03: Auto Configuration: No auto configuration could be detected, using local configuration 2015-09-24 10:49:03: Time to connect to Repository: 391.000 ms 2015-09-24 10:49:03: Time to check user account: 4.000 ms 2015-09-24 10:49:03: Time to purge old logs and temp files: 1.000 ms 2015-09-24 10:49:03: Time to synchronize plugin icons: 13.000 ms 2015-09-24 10:49:04: Time to initialize main window: 574.000 ms 2015-09-24 10:49:04: Main Window shown 2015-09-24 10:49:04: Time to show main window: 68.000 ms 2015-09-24 11:20:33: Traceback (most recent call last): 2015-09-24 11:20:33: File "DeadlineUI\UI\Forms\RepositoryOptionsForms\BalancerSettingsForm.py", line 60, in __init__ 2015-09-24 11:20:33: DirectoryNotFoundException: Directory '/home/jamiem/dev/deadline7.2/custom/balancer' not found. 2015-09-24 11:20:33: at System.IO.Directory.ValidateDirectoryListing (System.String path, System.String searchPattern, System.Boolean& stop) [0x00000] in <filename unknown>:0 2015-09-24 11:20:33: at System.IO.Directory.GetFileSystemEntries (System.String path, System.String searchPattern, FileAttributes mask, FileAttributes attrs) [0x00000] in <filename unknown>:0 2015-09-24 11:20:33: at System.IO.Directory.GetDirectories (System.String path, System.String searchPattern) [0x00000] in <filename unknown>:0 2015-09-24 11:20:33: at System.IO.Directory.GetDirectories (System.String path) [0x00000] in <filename unknown>:0 2015-09-24 11:20:33: at FranticX.IO.Directory2.GetDirectories (System.String directory) [0x00000] in <filename unknown>:0 2015-09-24 11:20:33: at FranticX.IO.Directory2.GetDirectories (System.String directory, Boolean ignoreLeadingPeriods) [0x00000] in <filename unknown>:0 2015-09-24 11:20:33: at Deadline.StorageDB.SettingsStorage.GetBalancerPluginNames () [0x00000] in <filename unknown>:0 2015-09-24 11:20:33: at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) 2015-09-24 11:20:33: at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] in <filename unknown>:0 2015-09-24 11:20:43: PYTHON: ERROR:root:code for hash md5 was not found. 2015-09-24 11:20:43: PYTHON: Traceback (most recent call last): 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 139, in <module> 2015-09-24 11:20:43: PYTHON: globals()[__func_name] = __get_hash(__func_name) 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 91, in __get_builtin_constructor 2015-09-24 11:20:43: PYTHON: raise ValueError('unsupported hash type ' + name) 2015-09-24 11:20:43: PYTHON: ValueError: unsupported hash type md5 2015-09-24 11:20:43: PYTHON: ERROR:root:code for hash sha1 was not found. 2015-09-24 11:20:43: PYTHON: Traceback (most recent call last): 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 139, in <module> 2015-09-24 11:20:43: PYTHON: globals()[__func_name] = __get_hash(__func_name) 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 91, in __get_builtin_constructor 2015-09-24 11:20:43: PYTHON: raise ValueError('unsupported hash type ' + name) 2015-09-24 11:20:43: PYTHON: ValueError: unsupported hash type sha1 2015-09-24 11:20:43: PYTHON: ERROR:root:code for hash sha224 was not found. 2015-09-24 11:20:43: PYTHON: Traceback (most recent call last): 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 139, in <module> 2015-09-24 11:20:43: PYTHON: globals()[__func_name] = __get_hash(__func_name) 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 91, in __get_builtin_constructor 2015-09-24 11:20:43: PYTHON: raise ValueError('unsupported hash type ' + name) 2015-09-24 11:20:43: PYTHON: ValueError: unsupported hash type sha224 2015-09-24 11:20:43: PYTHON: ERROR:root:code for hash sha256 was not found. 2015-09-24 11:20:43: PYTHON: Traceback (most recent call last): 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 139, in <module> 2015-09-24 11:20:43: PYTHON: globals()[__func_name] = __get_hash(__func_name) 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 91, in __get_builtin_constructor 2015-09-24 11:20:43: PYTHON: raise ValueError('unsupported hash type ' + name) 2015-09-24 11:20:43: PYTHON: ValueError: unsupported hash type sha256 2015-09-24 11:20:43: PYTHON: ERROR:root:code for hash sha384 was not found. 2015-09-24 11:20:43: PYTHON: Traceback (most recent call last): 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 139, in <module> 2015-09-24 11:20:43: PYTHON: globals()[__func_name] = __get_hash(__func_name) 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 91, in __get_builtin_constructor 2015-09-24 11:20:43: PYTHON: raise ValueError('unsupported hash type ' + name) 2015-09-24 11:20:43: PYTHON: ValueError: unsupported hash type sha384 2015-09-24 11:20:43: PYTHON: ERROR:root:code for hash sha512 was not found. 2015-09-24 11:20:43: PYTHON: Traceback (most recent call last): 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 139, in <module> 2015-09-24 11:20:43: PYTHON: globals()[__func_name] = __get_hash(__func_name) 2015-09-24 11:20:43: PYTHON: File "/opt/Thinkbox/Deadline7/bin/python/lib/python2.7/hashlib.py", line 91, in __get_builtin_constructor 2015-09-24 11:20:43: PYTHON: raise ValueError('unsupported hash type ' + name) 2015-09-24 11:20:43: PYTHON: ValueError: unsupported hash type sha512 2015-09-24 11:20:43: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:20:43: ImportError : cannot import name sha1 2015-09-24 11:20:44: ImportError : cannot import name sha1 2015-09-24 11:20:48: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:20:48: Traceback (most recent call last): 2015-09-24 11:20:48: File "DeadlineUI\UI\Forms\VMControllerDialog.py", line 179, in enableRegionChanged 2015-09-24 11:20:48: PluginException: This Region's CloudPlugin has not yet been initialized. Call 'InitializePlugin' first to initialize the plugin. 2015-09-24 11:20:48: at Deadline.Cloud.CloudRegion.VerifyAccess () [0x00000] in <filename unknown>:0 2015-09-24 11:20:48: at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) 2015-09-24 11:20:48: at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] in <filename unknown>:0 2015-09-24 11:33:25: Set default network root to: /mnt/glasgow/deadline_repository 2015-09-24 11:33:27: Auto Configuration: Picking configuration based on: workstation.domain / 192.xxx.xxx.xxx 2015-09-24 11:33:27: Auto Configuration: No auto configuration could be detected, using local configuration 2015-09-24 11:33:27: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:34:02: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:34:37: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:35:12: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:35:36: Loading event plugin Draft (/mnt/glasgow/deadline_repository/custom/events/Draft) 2015-09-24 11:35:36: Loading event plugin Zabbix (/mnt/glasgow/deadline_repository/events/Zabbix) 2015-09-24 11:35:47: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:36:06: Loading event plugin Draft (/mnt/glasgow/deadline_repository/custom/events/Draft) 2015-09-24 11:36:06: Loading event plugin Zabbix (/mnt/glasgow/deadline_repository/events/Zabbix) 2015-09-24 11:36:22: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:36:28: Loading event plugin Draft (/mnt/glasgow/deadline_repository/custom/events/Draft) 2015-09-24 11:36:28: Loading event plugin Zabbix (/mnt/glasgow/deadline_repository/events/Zabbix) 2015-09-24 11:36:57: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:37:32: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10) 2015-09-24 11:37:34: Loading event plugin Draft (/mnt/glasgow/deadline_repository/custom/events/Draft) 2015-09-24 11:37:34: Loading event plugin Zabbix (/mnt/glasgow/deadline_repository/events/Zabbix) 2015-09-24 11:38:07: ImportError : /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/Thinkbox/Deadline7/bin/libssl.so.10)

Is it anything to worry about?
Cheers

Hey Jamie,

I think there are two errors here.
For the first one can you check to see if this file exist
‘/home/jamiem/dev/deadline7.2/custom/balancer’

And for the second one, I have attached “sslLibs.zip” to this reply.

Inside it you should find libcrypto.so.10 and libssl.so.10. Please copy them in to
/opt/Thinkbox/Deadline7/bin

Thanks,
Bhavek
sslLibs.zip (801 KB)

Many thanks Bhavek,

Re-adding the Balancer folder back into the custom dir on the repo seems to have helped (seems I removed it originally in error).
Those .so libs look to be working fine here. I’ll manually deploy them on our Linux clients. Just wondering, will they be added to the next release candidate for Linux?
Cheers

Thanks for confirming that those SSL libraries fix those errors! They will be added to the next release candidate.

Cheers,
Ryan

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