3ds max 2009 Error

Deadline
1

Ok. This one is a real mystery. I rendered the same scene (with a different camera framing but same camera) last night. Pretty much IDENTICAL.

but today it wont’ render on the farm. But will render on my machine.

It has. No textures. No plugins. No files of any kind referenced. It’s just a scaline scene with some animated meshes.

[code]Error Message
An error occurred in StartJob(): Monitored managed process “3dsmaxProcess” has exited or been terminated.
2009/04/17 10:35:48 INF: Loaded C:/Users/renderadmin/AppData/Local/Frantic Films/Deadline/slave/jobsData/ball_r00_v05_4-3.max
2009/04/17 10:35:49 WRN: MAXScript Callback script Exception: – Unknown system exception
2009/04/17 10:35:49 INF: Starting network rendering
2009/04/17 10:35:49 INF: Max is ready to begin render
2009/04/17 10:36:19 ERR: Error connecting to server.exe
2009/04/17 10:36:19 DBG: Stop network
(Deadline.Plugins.ScriptPlugin+FailRenderException)

Slave Log
3.max
0: INFO: Camera: Camera01
0: INFO: Restarting 3dsmax after each frame: 0
0: INFO: Showing frame buffer: 1
0: INFO: Overriding render output: W:\09029 C&W Olympics\Renders\3D\ball\r00\v05\ring01\2SD\ring01_2SD_.exr
0: INFO: Frame number base: 0
0: INFO: Remove padding from output filename: 0
0: INFO: Ignore missing external file errors: 1
0: INFO: Ignore missing UVW errors: 1
0: INFO: Ignore missing XREF errors: 1
0: INFO: Ignore missing DLL errors: 0
0: INFO: Disabling Multipass: 0
0: INFO: Loading 3dsmax scene file
---- April 17 2009 – 10:36 AM ----
0: WARNING: Monitored managed process 3dsmaxProcess is no longer running
0: An exception occurred: An error occurred in StartJob(): Monitored managed process “3dsmaxProcess” has exited or been terminated.
2009/04/17 10:35:48 INF: Loaded C:/Users/renderadmin/AppData/Local/Frantic Films/Deadline/slave/jobsData/ball_r00_v05_4-3.max

2009/04/17 10:35:49 WRN: MAXScript Callback script Exception: – Unknown system exception

2009/04/17 10:35:49 INF: Starting network rendering

2009/04/17 10:35:49 INF: Max is ready to begin render

2009/04/17 10:36:19 ERR: Error connecting to server.exe

2009/04/17 10:36:19 DBG: Stop network

(Deadline.Plugins.ScriptPlugin+FailRenderException) (Deadline.Plugins.RenderPluginException)
0: Unloading plugin: 3dsmax
Scheduler Thread - Render Thread 0 threw an error:
Scheduler Thread - An error occurred in StartJob(): Monitored managed process “3dsmaxProcess” has exited or been terminated.
2009/04/17 10:35:48 INF: Loaded C:/Users/renderadmin/AppData/Local/Frantic Films/Deadline/slave/jobsData/ball_r00_v05_4-3.max

2009/04/17 10:35:49 WRN: MAXScript Callback script Exception: – Unknown system exception

2009/04/17 10:35:49 INF: Starting network rendering

2009/04/17 10:35:49 INF: Max is ready to begin render

2009/04/17 10:36:19 ERR: Error connecting to server.exe

2009/04/17 10:36:19 DBG: Stop network

(Deadline.Plugins.ScriptPlugin+FailRenderException)

Error Type
RenderPluginException

Error Stack Trace
at Deadline.Plugins.ScriptPlugin.StartJob(Job job)
at Deadline.Plugins.Plugin.StartJob(Job job)
at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()
[/code]

2

One more slightly different crash.

[code]An error occurred in StartJob(): Monitored managed process “3dsmaxProcess” has exited or been terminated.
2009/04/17 10:29:00 INF: Loaded C:/Users/renderadmin/AppData/Local/Frantic Films/Deadline/slave/jobsData/ball_r00_v05_4-3.max
2009/04/17 10:29:01 WRN: MAXScript Callback script Exception: – Unknown system exception
2009/04/17 10:29:01 INF: Starting network rendering
2009/04/17 10:29:01 INF: Max is ready to begin render
2009/04/17 10:29:02 INF: Server is not responding
2009/04/17 10:29:34 DBG: Stop network
(Deadline.Plugins.ScriptPlugin+FailRenderException)

Slave Log
l_r00_v05_4-3.max
0: INFO: Camera: Camera01
0: INFO: Restarting 3dsmax after each frame: 0
0: INFO: Showing frame buffer: 1
0: INFO: Overriding render output: W:\09029 C&W Olympics\Renders\3D\ball\r00\v05\ring01\1SD\ring01_1SD_.exr
0: INFO: Frame number base: 0
0: INFO: Remove padding from output filename: 0
0: INFO: Ignore missing external file errors: 1
0: INFO: Ignore missing UVW errors: 1
0: INFO: Ignore missing XREF errors: 1
0: INFO: Ignore missing DLL errors: 0
0: INFO: Disabling Multipass: 0
0: INFO: Loading 3dsmax scene file
---- April 17 2009 – 10:32 AM ----
0: WARNING: Monitored managed process 3dsmaxProcess is no longer running
0: An exception occurred: An error occurred in StartJob(): Monitored managed process “3dsmaxProcess” has exited or been terminated.
2009/04/17 10:29:00 INF: Loaded C:/Users/renderadmin/AppData/Local/Frantic Films/Deadline/slave/jobsData/ball_r00_v05_4-3.max

2009/04/17 10:29:01 WRN: MAXScript Callback script Exception: – Unknown system exception

2009/04/17 10:29:01 INF: Starting network rendering

2009/04/17 10:29:01 INF: Max is ready to begin render

2009/04/17 10:29:02 INF: Server is not responding

2009/04/17 10:29:34 DBG: Stop network

(Deadline.Plugins.ScriptPlugin+FailRenderException) (Deadline.Plugins.RenderPluginException)
0: Unloading plugin: 3dsmax
Scheduler Thread - Render Thread 0 threw an error:
Scheduler Thread - An error occurred in StartJob(): Monitored managed process “3dsmaxProcess” has exited or been terminated.
2009/04/17 10:29:00 INF: Loaded C:/Users/renderadmin/AppData/Local/Frantic Films/Deadline/slave/jobsData/ball_r00_v05_4-3.max

2009/04/17 10:29:01 WRN: MAXScript Callback script Exception: – Unknown system exception

2009/04/17 10:29:01 INF: Starting network rendering

2009/04/17 10:29:01 INF: Max is ready to begin render

2009/04/17 10:29:02 INF: Server is not responding

2009/04/17 10:29:34 DBG: Stop network

(Deadline.Plugins.ScriptPlugin+FailRenderException)

Error Type
RenderPluginException

Error Stack Trace
at Deadline.Plugins.ScriptPlugin.StartJob(Job job)
at Deadline.Plugins.Plugin.StartJob(Job job)
at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()

[/code]

3

Successfully traced the bug.

Reproduction.

New Scene.
Open Scene Explorer.
Create Sphere.
Create Camera.
[?Enable Multipass MB?]
Select Sphere.
Isolate Sphere.
Submit to render on Farm (running as service).

Crash.

4

The critical part of that reproduction is the Scene Explorer.

Have a Scene Explorer open and Boom! Dead Deadline Task.

New Repro:

Open Scene Explorer.
Submit Job to Deadline (Server running as service).

5

Thanks for this info! We will probably have to add a check to the submission script that closes the scene explorer before submission and re-opens it after.

Cheers,

  • Ryan
6

Just an FYI that in the 3.1 SP1 release, all scene explorers will be closed during submission and then reopened. The scene explorer manager dialog will also be closed, but won’t be reopened because there currently isn’t a way to check if that dialog was initially open or not.

Cheers,

  • Ryan