AWS Thinkbox Discussion Forums

3ds Max 2013 errors

Deprecated Deadline 6 Bug Reports
#1

Hi, again :slight_smile:

so, I managed to fire up Deadline 6 beta (not the latest, though) and tried to render a simple 3ds Max 2013 scene on the same machine. Locally the file renders without any issues, however, via Deadline, I’m getting this error:

[code]=======================================================
Error

Error in StartJob: 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process “3dsmaxProcess” has exited or been terminated. See the Max log below for more information:
2013/02/11 10:39:15 DBG: Starting network
2013/02/11 10:39:15 DBG: Calling NetRenderPreLoad
2013/02/11 10:39:15 DBG: in NetWorkerPreLoad. jobFile: ; jobname: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-FMST2CRI7LO\plugins\deadlineStartupMax2013.max
2013/02/11 10:39:15 DBG: in Init. jobFile: ; jobname: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-FMST2CRI7LO\plugins\deadlineStartupMax2013.max
2013/02/11 10:39:15 DBG: in Init. calling nrGetIface. jobToSend: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-FMST2CRI7LO\plugins\deadlineStartupMax2013.max
2013/02/11 10:39:15 DBG: in Init. nrGetIface() failed
2013/02/11 10:39:15 DBG: Error initializing System Path Manager
2013/02/11 10:39:15 DBG: in NetWorkerPreLoad. Init() failed
2013/02/11 10:39:15 DBG: NetRenderPreLoad failed
2013/02/11 10:39:15 ERR: Error loading *.max file
2013/02/11 10:39:52 INF: SYSTEM: Production renderer is changed to Default Scanline Renderer. Previous messages are cleared.
2013/02/11 10:39:52 DBG: Stop network

at Deadline.Plugins.ScriptPlugin.StartJob(Job job, String& outMessage, AbortLevel& abortLevel)

=======================================================
Log

0: Task timeout is disabled.
0: Loaded job: TEST (5118da5bd0ebd60afcb262b4)
0: INFO: Executing plugin script C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-FMST2CRI7LO\plugins\3dsmax.py
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: The current environment will be used for rendering
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Rendering with 3dsmax version: 2013
0: INFO: Build of 3dsmax to force: 64bit
0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2013\3dsmax.exe
0: INFO: Checking registry for 3dsmax language code
0: INFO: Language code string: ENU
0: INFO: Language sub directory: en-US
0: INFO: Fail on existing 3dsmax process: 0
0: INFO: Load 3dsmax timeout: 1000 seconds
0: INFO: Start job timeout: 1000 seconds
0: INFO: Progress update timeout: 8000 seconds
0: INFO: Progress update timout disabled: 0
0: INFO: Slave mode enabled: 1
0: INFO: Silent mode enabled: 0
0: INFO: Local rendering enabled: 1
0: INFO: Running render sanity check using 3dsmaxcmd.exe
0: INFO: 3dsmaxcmd.exe returned: 2/11/2013 10:38:54 AM; Error opening scene file: “C:\Program Files\Autodesk\3ds Max 2013”
0: INFO: 3dsmax start up file: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-FMST2CRI7LO\plugins\deadlineStartupMax2013.max
0: INFO: Using user profiles: 1
0: INFO: 3dsmax user profile path: C:\Users\Administrator\AppData\Local\Autodesk\3dsmax\2013 - 64bit\ENU
0: INFO: 3dsmax data path: C:\Users\Administrator\AppData\Local\Autodesk\3dsMax\2013 - 64bit\ENU
0: INFO: 3dsmax ini file: C:\Users\Administrator\AppData\Local\Autodesk\3dsmax\2013 - 64bit\ENU\3dsmax.ini
0: INFO: Network log file: C:\Users\Administrator\AppData\Local\Autodesk\3dsmax\2013 - 64bit\ENU\Network\Max.log
0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2013\en-US\plugin.ini
0: INFO: Including user profile plugin ini: C:\Users\Administrator\AppData\Local\Autodesk\3dsMax\2013 - 64bit\ENU\Plugin.UserSettings.ini
0: INFO: Lightning connection plugin: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-FMST2CRI7LO\plugins\lightning64Max2013.dlx
0: INFO: 3dsmax socket connection port: 49659
0: INFO: Setting up startup environment
0: INFO: Copying C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-FMST2CRI7LO\plugins\lightning64Max2013.dlx to C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\temp\lightning\lightning.dlx
0: INFO: Starting monitored managed process 3dsmaxProcess
0: INFO: Stdout Handling Enabled: False
0: INFO: Popup Handling Enabled: True
0: INFO: Using Process Tree: True
0: INFO: Hiding DOS Window: False
0: INFO: Creating New Console: False
0: INFO: Render Executable: “C:\Program Files\Autodesk\3ds Max 2013\3dsmax.exe”
0: INFO: Render Argument: -p “C:\Users\ADMINI~1\AppData\Local\Temp\1\dl.ini” -q -s “C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-FMST2CRI7LO\plugins\deadlineStartupMax2013.max”
0: INFO: Startup Directory: “C:\Program Files\Autodesk\3ds Max 2013”
0: INFO: Process Priority: BelowNormal
0: INFO: Process Affinity: default
0: INFO: Process is now running
0: INFO: Waiting for connection from 3dsmax
0: STDOUT: - 10:38:58.000 INFO: Begin setting up global configuration
0: STDOUT: - 10:38:58.062 INFO: Begin resolve assembly 'Autodesk.Max.Wrappers.XmlSerializers, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null- 10:38:58.062 INFO: Cannot resolve assembly
0: STDOUT: - 10:38:58.062 INFO: Begin resolve assembly 'Autodesk.Max.Wrappers.XmlSerializers- 10:38:58.062 INFO: Cannot resolve assembly
0: STDOUT: - 10:38:58.109 INFO: End setting up global configuration
0: STDOUT: - 10:38:58.109 INFO: Begin initialize system watcher to detect file changes
0: STDOUT: - 10:38:58.109 INFO: End initialize system watcher to detect file changes
0: STDOUT: - 10:38:58.109 INFO: Begin loading assemblies
0: STDOUT: - 10:38:58.109 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\Autodesk.Max.StateSets.dll- 10:38:58.140 INFO: Begin loading assembly file
0: STDOUT: - 10:38:58.140 INFO: End loading assembly file
0: STDOUT: - 10:38:58.140 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:38:58.171 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:38:58.171 INFO: Discovered IPlugin-derived type 'Plugin- 10:38:58.187 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers, Version=15.2.0.25787, Culture=neutral, PublicKeyToken=null- 10:38:58.187 INFO: Cannot resolve assembly
0: STDOUT: - 10:38:58.187 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers- 10:38:58.187 INFO: Cannot resolve assembly
0: STDOUT: - 10:38:59.294 INFO: Created instance of type
0: STDOUT: - 10:38:59.294 INFO: Adding as startup/static plugin
0: STDOUT: - 10:38:59.294 INFO: Discovered IPlugin-derived type 'Plugin- 10:38:59.294 INFO: Created instance of type
0: STDOUT: - 10:38:59.294 INFO: Adding as startup/static plugin
0: STDOUT: - 10:38:59.294 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:38:59.294 INFO: End loading assembly
0: STDOUT: - 10:38:59.294 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\Autodesk.Max.Wrappers.dll- 10:38:59.294 INFO: Begin loading assembly file
0: STDOUT: - 10:38:59.294 INFO: End loading assembly file
0: STDOUT: - 10:38:59.294 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.326 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.341 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: End loading assembly
0: STDOUT: - 10:39:00.341 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\DaylightSimulation.dll- 10:39:00.341 INFO: Begin loading assembly file
0: STDOUT: - 10:39:00.341 INFO: End loading assembly file
0: STDOUT: - 10:39:00.341 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.341 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: End loading assembly
0: STDOUT: - 10:39:00.341 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\FPMaxWpfContent.dll- 10:39:00.341 INFO: Begin loading assembly file
0: STDOUT: - 10:39:00.341 INFO: End loading assembly file
0: STDOUT: - 10:39:00.341 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.341 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: End loading assembly
0: STDOUT: - 10:39:00.341 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\ManagedBootstrap.dll- 10:39:00.341 INFO: Begin loading assembly file
0: STDOUT: - 10:39:00.341 INFO: End loading assembly file
0: STDOUT: - 10:39:00.341 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.341 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: End loading assembly
0: STDOUT: - 10:39:00.341 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\ManagedNetworkUtilities.dll- 10:39:00.341 INFO: Begin loading assembly file
0: STDOUT: - 10:39:00.341 INFO: End loading assembly file
0: STDOUT: - 10:39:00.341 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.341 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: End loading assembly
0: STDOUT: - 10:39:00.341 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\MaterialExplorerView.dll- 10:39:00.341 INFO: Begin loading assembly file
0: STDOUT: - 10:39:00.341 INFO: End loading assembly file
0: STDOUT: - 10:39:00.341 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.341 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.341 INFO: End loading assembly
0: STDOUT: - 10:39:00.341 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\MaxWpfContent.dll- 10:39:00.341 INFO: Begin loading assembly file
0: STDOUT: - 10:39:00.341 INFO: End loading assembly file
0: STDOUT: - 10:39:00.357 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.357 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.357 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.357 INFO: End loading assembly
0: STDOUT: - 10:39:00.357 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\nunit.framework.dll- 10:39:00.357 INFO: Begin loading assembly file
0: STDOUT: - 10:39:00.357 INFO: End loading assembly file
0: STDOUT: - 10:39:00.357 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.372 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.372 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.372 INFO: End loading assembly
0: STDOUT: - 10:39:00.372 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\SceneExplorerView.dll- 10:39:00.372 INFO: Begin loading assembly file
0: STDOUT: - 10:39:00.372 INFO: End loading assembly file
0: STDOUT: - 10:39:00.372 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.372 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.372 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.372 INFO: End loading assembly
0: STDOUT: - 10:39:00.372 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\Sunlight.dll- 10:39:00.372 INFO: Begin loading assembly file
0: STDOUT: - 10:39:00.372 INFO: End loading assembly file
0: STDOUT: - 10:39:00.372 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 10:39:00.372 INFO: Retrieved a list of types, processing
0: STDOUT: - 10:39:00.372 INFO: End discovering pluggable types in assembly
0: STDOUT: - 10:39:00.372 INFO: End loading assembly
0: STDOUT: - 10:39:00.372 INFO: End loading assemblies
0: STDOUT: - 10:39:00.388 INFO: Begin registering loaded plugins
0: STDOUT: - 10:39:00.435 INFO: End registering loaded plugins
0: STDOUT: Qt: Untested Windows version 6.2 detected!
0: STDOUT: - 10:39:13.523 INFO: Begin resolve assembly 'PresentationUI.AeroLite, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35- 10:39:13.523 INFO: Cannot resolve assembly
0: STDOUT: ERR: Unable to open C:\Program Files\Autodesk\3ds Max 2013\lan\ENG\nrres_ENG.dat: The system cannot find the path specified. (0x3).
0: STDOUT: DBG: Looking for plugins in C:\Program Files\Autodesk\3ds Max 2013*.task.
0: STDOUT: DBG: Looking for Adapters in C:\Program Files\Autodesk\3ds Max 2013*.adp.exe.
0: STDOUT: DBG:
0: STDOUT: DBG: Autodesk 3ds Max 2013 (64-bit)
0: STDOUT: DBG: 300
0: STDOUT: DBG: Autodesk 3ds Max 2013 (64-bit) Renderer Adapter
0: STDOUT: DBG:
0: STDOUT: DBG: C:\Program Files\Autodesk\3ds Max 2013\maxadapter.adp.exe id xml:
0: STDOUT: Autodesk 3ds Max 2013 (64-bit)
0: STDOUT: 300
0: STDOUT: Autodesk 3ds Max 2013 (64-bit) Renderer Adapter
0: STDOUT:
0: STDOUT: DBG: Looking for Adapters in C:\Program Files\Autodesk\3ds Max 2013\Adapters*.
0: WARNING: Monitored managed process 3dsmaxProcess is no longer running

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.Plugin.StartJob(Job job)
at Deadline.Slaves.SlaveRenderThread.a(TaskLogWriter A_0)

=======================================================
Details

Date: 2013/02/11 10:40:04
Frames: 1
Elapsed Time: 00:00:00:00
Slave Name: WIN-FMST2CRI7LO
[/code]

I don’t know where to start. Deadline is listing directories that don’t even exist on the machine. Or in the Max installation.

Any tips?

#2

All that DBG output is coming from 3dsmax. It’s how 3dsmax looks for the plugins that it uses for network or command line rendering.

Are you using the base installation of Max 2013, or are you up to date with your service packs? There was a issue in the initial release of 2013 that prevented it from working with Deadline. Autodesk fixed the issue in a service pack, so if you’re up to date, we can rule that out.

Cheers,

  • Ryan
#3

I wasn’t installing it personally, but I did provide the Product Update 6 (the latest). I’ll double check.

In the mean time, we’re not loading any plugins for the simple test scene and as I said, Max works fine locally.

I’ll double check the version it is, to make sure. Thank you.

#4

Well, it seems we’re on the latest version here. :cry:

[attachment=0]max_ver.png[/attachment]

#5

Thanks for checking that. The next thing to check is if you have the latest backburner installed on the machine. An out-of-date backburner can also cause issues like this.

Another thing to test is if you can render your scene from the command line using 3dsmaxcmd.exe. Usually if there is a backburner issue, 3dsmaxcmd.exe will fail to render to. Basically, backburner installs the necessary plugins that max uses for network and command line rendering.

#6

I’m getting errors when rendering the file using the 3dsmaxcmd.exe as you suggested.

Unfortunately for me it says “Unknown error” :imp:

What the hell, Autodesk?!

EDIT: installing the latest Backburner service pack did fix the unknown error using the cmd rendering. I’ll try Deadline next.

#7

YES! Installing the latest Backburner SP did solve the errors!

Thank you a ton again, Ryan! I wouldn’t have thought of this without your help!

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