3Ds Max 2013 - Render Failure

Deadline
1

Hello Thinkbox,

When I try to render my scene using 3Ds Max 2013. I get this error.

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Constructor: 3dsmax
0: Task timeout is disabled.
0: Loaded job: Parkour4_Cam1 (999_050_999_56da0b8c)
0: INFO: StartJob: initializing script plugin 3dsmax
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Rendering with 3dsmax version: 2013
0: INFO: Build of 3dsmax to force: 64bit
0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2013\3dsmax.exe
0: INFO: Checking registry for 3dsmax language code
0: INFO: Language code string: ENU
0: INFO: Language sub directory: en-US
0: INFO: Fail on existing 3dsmax process: 0
0: INFO: Load 3dsmax timeout: 1000 seconds
0: INFO: Start job timeout: 1000 seconds
0: INFO: Progress update timeout: 8000 seconds
0: INFO: Progress update timout disabled: 0
0: INFO: Slave mode enabled: 1
0: INFO: Silent mode enabled: 0
0: INFO: Local rendering enabled: 1
0: INFO: Running render sanity check using 3dsmaxcmd.exe
Scheduler Thread - Render Thread 0 threw an error:
Scheduler Thread - An error occurred in StartJob(): There was an error running the 3dsmax command line renderer, C:\Program Files\Autodesk\3ds Max 2013\3dsmaxcmd.exe
This may be caused by an incorrect install of 3dsmax.
Contact Deadline support with the following information from its command line output:
‘’

Exception Details
FailRenderException – There was an error running the 3dsmax command line renderer, C:\Program Files\Autodesk\3ds Max 2013\3dsmaxcmd.exe
This may be caused by an incorrect install of 3dsmax.
Contact Deadline support with the following information from its command line output:
‘’
Exception.Data: ( )
Exception.TargetSite: Void FailRender(System.String)
Exception.Source: deadline
Exception.StackTrace:
bij Deadline.Plugins.ScriptPlugin.FailRender(String message)
bij CallSite.Target(Closure , CallSite , CodeContext , Object , Object )
bij System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
bij Hack3dsmaxCommand$241(Closure , PythonFunction , Object )
bij IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0)
bij IronPython.Runtime.PythonFunction.FunctionCaller1.Call1(CallSite site, CodeContext context, Object func, T0 arg0) bij CallSite.Target(Closure , CallSite , CodeContext , Object ) bij System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1) bij Initialize$239(Closure , PythonFunction , Object ) bij IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0) bij IronPython.Runtime.PythonFunction.FunctionCaller1.Call1(CallSite site, CodeContext context, Object func, T0 arg0)
bij CallSite.Target(Closure , CallSite , CodeContext , Object )
bij System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1)
bij StartJob$237(Closure , PythonFunction , Object )
bij IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0)
bij IronPython.Runtime.PythonFunction.FunctionCaller`1.Call1(CallSite site, CodeContext context, Object func, T0 arg0)
bij CallSite.Target(Closure , CallSite , CodeContext , Object )
bij IronPython.NewTypes.Deadline.Plugins.DeadlinePlugin_1$1.StartJob()
bij Deadline.Plugins.ScriptPlugin.StartJob(Job job)

RenderPluginException – An error occurred in StartJob(): There was an error running the 3dsmax command line renderer, C:\Program Files\Autodesk\3ds Max 2013\3dsmaxcmd.exe
This may be caused by an incorrect install of 3dsmax.
Contact Deadline support with the following information from its command line output:
‘’
RenderPluginException.Cause: JobError (2)
RenderPluginException.HasSlaveLog: True
Exception.Data: ( )
Exception.TargetSite: Void StartJob(Deadline.Jobs.Job)
Exception.Source: deadline
Exception.StackTrace:
bij Deadline.Plugins.ScriptPlugin.StartJob(Job job)
bij Deadline.Plugins.Plugin.StartJob(Job job)
bij Deadline.Slaves.SlaveRenderThread.RenderCurrentTask(TaskLogWriter tlw)

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I don’t know why it’s doing that. Tried repairing and re-installing the program several times, didn’t work. Also, I don’t have any major issues when opening the program on my Slave Node.

Please help me out!

Greetings,
Cazure.

2

Can you open a command prompt on the node and try running this?

C:\Program Files\Autodesk\3ds Max 2013\3dsmaxcmd.exe

It should print out the command line usage instructions. If you get a crash message instead though, or if it prints out nothing, that would imply there is an installation problem with 3dsmax. Check to make sure you have the most recent 3dsmax 2013 product updates installed, and also check to make sure you have the most up to date version of backburner installed (backburner is needed for command line and network rendering).

Cheers,

  • Ryan
3

Hello rrussell,

I have tried it now diffrently with 3Ds Max Design 2011. But then I get this error:

Everything seems to be going just fine, but when it starts up the render, I get these errors:
0: INFO: Lightning: TYPE_MISSING_EXTERNAL_FILES = IGNORE
0: INFO: Lightning: TYPE_MISSING_UVWS = IGNORE
0: INFO: Lightning: TYPE_MISSING_DLL_FILES = FAIL
0: INFO: Lightning: TYPE_MISSING_XREF_FILES = IGNORE

Very strange and I don’t know what to do with it. Everything is just basic.

Machines are both 64-bit and 3Ds Max also.
Both have the same Admin rights and the files are all on the same (shared) drive.

Greetigns,
Hero

4

Actually, those aren’t error messages. This is just showing how Max will treat missing data. In this case, it will only fail on missing DLLs (ie: plugins), but won’t fail on anything else.

Basically, what’s happening here is that 3dsmax is saying it’s unable to render the frame (the function that Deadline is calling to do the render is returning a value that indicates there was an error). Based on the log though, there only appears to be warning messages:

Are you able to launch 3dsmax Design 2011 in interactive mode on a render node that gives you this error and see if you can do a local render?