3ds max design 2013 error

Hi,

I have three machines (out of 25) that won’t render 3ds max design 2013 jobs, no problem with 2012 jobs, and I can’t find the problem, hope you can :slight_smile:
Please let me know if you need more information

error log:

2012-10-17 10:04:22:  BEGIN - WS-PH\ph
2012-10-17 10:04:22:  Start-up
2012-10-17 10:04:22:  2012-10-17 10:04:22
2012-10-17 10:04:22:  Deadline Slave 5.2 [v5.2.0.47700 R]
2012-10-17 10:04:25:  Auto Configuration: No auto configuration could be detected, using local configuration
2012-10-17 10:04:26:  slave initialization beginning.
2012-10-17 10:04:28:   Info Thread - Created.
2012-10-17 10:04:29:  Trying to connect using license server '@rendermanager'
2012-10-17 10:04:36:  Checking repository integrity
2012-10-17 10:04:41:  
2012-10-17 10:04:41:   Scheduler Thread - Synchronizing job files
2012-10-17 10:04:45:   Scheduler Thread - Synchronization time for job files: 3.159 s
2012-10-17 10:04:45:   Scheduler Thread - Synchronizing plugin files
2012-10-17 10:04:47:   Scheduler Thread - Synchronization time for plugin files: 2.031 s
2012-10-17 10:04:47:  Constructor: 3dsmax
2012-10-17 10:04:47:  0: Task timeout is 4045 seconds (Auto Task Timeout)
2012-10-17 10:04:47:  0: Loaded job: Cam_4_irr (999_050_999_2c71e50e)
2012-10-17 10:04:48:  0: INFO: StartJob: initializing script plugin 3dsmax
2012-10-17 10:04:51:  0: INFO: About: 3dsmax Plugin for Deadline
2012-10-17 10:04:51:  0: INFO: Start Job called - starting up 3dsmax plugin
2012-10-17 10:04:51:  0: INFO: Rendering with 3dsmax Design version: 2013
2012-10-17 10:04:51:  0: INFO: Build of 3dsmax to force: 64bit
2012-10-17 10:04:51:  0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max Design 2013\3dsmax.exe
2012-10-17 10:04:51:  0: INFO: Checking registry for 3dsmax language code
2012-10-17 10:04:51:  0: WARNING: Language code could not be found in registry. Defaulting to ENU (English)
2012-10-17 10:04:51:  0: WARNING: Language sub directory could not be found in registy. Defaulting to en-US (English)
2012-10-17 10:04:51:  0: INFO: Language code string: ENU
2012-10-17 10:04:51:  0: INFO: Language sub directory: en-US
2012-10-17 10:04:51:  0: INFO: Fail on existing 3dsmax process: 0
2012-10-17 10:04:51:  0: INFO: Load 3dsmax timeout: 1000 seconds
2012-10-17 10:04:51:  0: INFO: Start job timeout: 1000 seconds
2012-10-17 10:04:51:  0: INFO: Progress update timeout: 8000 seconds
2012-10-17 10:04:51:  0: INFO: Progress update timout disabled: 0
2012-10-17 10:04:51:  0: INFO: Slave mode enabled: 1
2012-10-17 10:04:51:  0: INFO: Silent mode enabled: 0
2012-10-17 10:04:51:  0: INFO: Local rendering enabled: 1
2012-10-17 10:04:51:  0: INFO: Strict 3dsmax check enabled: 1
2012-10-17 10:04:51:  0: INFO:     Verifying installation of 3dsmax 2013 at C:\Program Files\Autodesk\3ds Max Design 2013
2012-10-17 10:04:51:  0: INFO:     Version of core.dll: 15.5.121.0
2012-10-17 10:04:51:  0: INFO:     Ensuring 3dsmax install is valid
2012-10-17 10:04:51:  0: INFO: Running 3dsmaxcmd workaround
2012-10-17 10:04:52:  0: INFO: 3dsmaxcmd.exe returned: 17-10-2012 10:04:51;  Error opening scene file: "C:\Program Files\Autodesk\3ds Max Design 2013\"
2012-10-17 10:04:52:  0: INFO: 3dsmax start up file: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012-10-17 10:04:52:  0: INFO: Using user profiles: 1
2012-10-17 10:04:52:  0: INFO: 3dsmax user profile path: C:\Users\ph\AppData\Local\Autodesk\3dsMaxDesign\2013 - 64bit\ENU
2012-10-17 10:04:52:  0: INFO: 3dsmax data path: C:\Users\ph\AppData\Local\Autodesk\3dsMaxDesign\2013 - 64bit\ENU\
2012-10-17 10:04:52:  0: INFO: 3dsmax ini file: C:\Users\ph\AppData\Local\Autodesk\3dsMaxDesign\2013 - 64bit\ENU\3dsmax.ini
2012-10-17 10:04:52:  0: INFO: Network log file: C:\Users\ph\AppData\Local\Autodesk\3dsMaxDesign\2013 - 64bit\ENU\Network\Max.log
2012-10-17 10:04:52:  0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max Design 2013\en-US\plugin.ini
2012-10-17 10:04:52:  0: INFO: Including user profile plugin ini: C:\Users\ph\AppData\Local\Autodesk\3dsMaxDesign\2013 - 64bit\ENU\Plugin.UserSettings.ini
2012-10-17 10:04:52:  0: INFO: Lightning connection plugin: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\lightning64Max2013.dlx
2012-10-17 10:04:52:  0: INFO: 3dsmax socket connection port: 58112
2012-10-17 10:04:52:  0: INFO: Creating startup script: C:\Users\ph\AppData\Local\Temp\lightning_startup.ms
2012-10-17 10:04:52:  0: INFO: Copying C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\lightning64Max2013.dlx to C:\Users\ph\AppData\Local\Thinkbox\Deadline\temp\lightning\lightning.dlx
2012-10-17 10:04:52:  0: INFO: Starting monitored managed process 3dsmaxProcess
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Brazil Console.*" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*MSP Acceleration.*" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*FumeFX.*" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*FumeFX Dynamics:.*" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression "FumeFX\s*$" will be handled by pressing "Yes"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Maxwell Translation Window.*" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Import Multilight.*" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*New updates are available - Craft Director Tools.*" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression "Hair Farm" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression "Batch Render In Progress" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression "Pencil" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*VRay authorization.*" will be handled by pressing "Cancel"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*V-Ray warning.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*File Load: Units Mismatch.*" will be handled by pressing "Adopt the File's Unit Scale?;OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*File Load: Gamma & LUT Settings Mismatch.*" will be handled by pressing "Adopt the File's Gamma and LUT Settings?;OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*3ds Max.*" will be handled by pressing "Yes"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Frame Rate Change.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*MAXScript Auto-load Script Error.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Render history settings.*" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Render history note.*" will be ignored
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Warning - the software has encountered a problem.*" will be handled by pressing "Don't show me this error again;Continue"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Frantic Films FPS Watchdog.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Missing Dlls.*" will be handled by pressing "Cancel"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression "Brazil r/s Rio Warning" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression "3D Studio MAX" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*New updates are available - Craft Director Tools.*" will be handled by pressing "Cancel"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Pop-up Note.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Tablet Version Mismatch.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Tablet Driver.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Gather error.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Image I/O Error.*" will be handled by pressing "Retry"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Important nPower Plug-in Messages.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*glu3D.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*glu3D Warning!.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Bitmap Filter Error.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Maxwell Plug-in Update Notification.*" will be handled by pressing "Don't notify me about this version automatically;Close"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*RealFlow Plug-in Update Notification.*" will be handled by pressing "Don't notify me about this version automatically;Close"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Learning Movies.*" will be handled by pressing "Show this dialog at startup;Close"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Obsolete File.*" will be handled by pressing "Don't display this message.;OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Error Loading.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*IO Error.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Error.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Loading of custom driver failed.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression "Warning" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Welcome To Vue 8 xStream!.*" will be handled by pressing "Don't show this dialog again;Close"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Vue 8 xStream.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*3ds Max Performance Driver.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".* Autodesk Customer Involvement Program.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*nPower Software Plugin Product Selection Dialog.*" will be handled by pressing "Solids Bundle (Solids + Translators);OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*Exception.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Any popup windows with titles matching the regular expression ".*DbxHost Message.*" will be handled by pressing "OK"
2012-10-17 10:04:52:  0: INFO: Stdout Handling Enabled: False
2012-10-17 10:04:52:  0: INFO: Popup Handling Enabled: True
2012-10-17 10:04:52:  0: INFO: Using Process Tree: True
2012-10-17 10:04:52:  0: INFO: Hiding DOS Window: False
2012-10-17 10:04:52:  0: INFO: Creating New Console: False
2012-10-17 10:04:52:  0: INFO: Render Executable: "C:\Program Files\Autodesk\3ds Max Design 2013\3dsmax.exe"
2012-10-17 10:04:52:  0: INFO: Render Argument: -p "C:\Users\ph\AppData\Local\Temp\dl.ini" -q -s "C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max"
2012-10-17 10:04:52:  0: INFO: Startup Directory: "C:\Program Files\Autodesk\3ds Max Design 2013"
2012-10-17 10:04:52:  0: INFO: Process Priority: BelowNormal
2012-10-17 10:04:52:  0: INFO: Process Affinity: default
2012-10-17 10:04:52:  0: INFO: Process is now running
2012-10-17 10:04:52:  0: INFO: Waiting for connection from 3dsmax
2012-10-17 10:04:53:  0: STDOUT: - 10:04:52.000 INFO: Begin setting up global configuration
2012-10-17 10:04:53:  0: STDOUT: - 10:04:53.031 INFO: Begin resolve assembly 'Autodesk.Max.Wrappers.XmlSerializers, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null- 10:04:53.031 INFO: Cannot resolve assembly
2012-10-17 10:04:53:  0: STDOUT: - 10:04:53.031 INFO: Begin resolve assembly 'Autodesk.Max.Wrappers.XmlSerializers- 10:04:53.031 INFO: Cannot resolve assembly
2012-10-17 10:04:53:  0: STDOUT: - 10:04:53.062 INFO: End setting up global configuration
2012-10-17 10:04:53:  0: STDOUT: - 10:04:53.062 INFO: Begin initialize system watcher to detect file changes
2012-10-17 10:04:53:  0: STDOUT: - 10:04:53.062 INFO: End initialize system watcher to detect file changes
2012-10-17 10:04:53:  0: STDOUT: - 10:04:53.062 INFO: Begin loading assemblies
2012-10-17 10:04:53:  0: STDOUT: - 10:04:53.062 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\Autodesk.Max.StateSets.dll- 10:04:53.078 INFO: Begin loading assembly file
2012-10-17 10:04:53:  0: STDOUT: - 10:04:53.078 INFO: End loading assembly file
2012-10-17 10:04:53:  0: STDOUT: - 10:04:53.078 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.109 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.109 INFO: Discovered IPlugin-derived type 'Plugin- 10:04:53.109 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers, Version=15.2.0.33660, Culture=neutral, PublicKeyToken=null- 10:04:53.109 INFO: Cannot resolve assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.109 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers- 10:04:53.109 INFO: Cannot resolve assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.920 INFO: Created instance of type
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.920 INFO: Adding as startup/static plugin
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.920 INFO: Discovered IPlugin-derived type 'Plugin- 10:04:53.920 INFO: Created instance of type
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.920 INFO: Adding as startup/static plugin
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.920 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.920 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.920 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\Autodesk.Max.Wrappers.dll- 10:04:53.920 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.920 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.920 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.951 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\DaylightSimulation.dll- 10:04:53.967 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\FPMaxWpfContent.dll- 10:04:53.967 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\ManagedBootstrap.dll- 10:04:53.967 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\ManagedNetworkUtilities.dll- 10:04:53.967 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\MaterialExplorerView.dll- 10:04:53.967 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\MaxWpfContent.dll- 10:04:53.967 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.967 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\nunit.framework.dll- 10:04:53.983 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\SceneExplorerView.dll- 10:04:53.983 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max Design 2013\bin\assemblies\Sunlight.dll- 10:04:53.983 INFO: Begin loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End loading assembly file
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Begin discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Retrieved a list of types, processing
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End discovering pluggable types in assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End loading assembly
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: End loading assemblies
2012-10-17 10:04:54:  0: STDOUT: - 10:04:53.983 INFO: Begin registering loaded plugins
2012-10-17 10:04:54:  0: STDOUT: - 10:04:54.014 INFO: End registering loaded plugins
2012-10-17 10:05:11:  0: STDOUT: ERR: Unable to open C:\Program Files\Autodesk\3ds Max Design 2013\lan\ENG\nrres_ENG.dat: The system cannot find the path specified. (0x3).
2012-10-17 10:05:11:  0: STDOUT: DBG: Looking for plugins in C:\Program Files\Autodesk\3ds Max Design 2013\*.task.
2012-10-17 10:05:11:  0: STDOUT: DBG: Looking for Adapters in C:\Program Files\Autodesk\3ds Max Design 2013\*.adp.exe.
2012-10-17 10:05:11:  0: STDOUT: DBG: <AdapterInfo>
2012-10-17 10:05:11:  0: STDOUT: DBG: 	<Name>Autodesk 3ds Max 2013 (64-bit)</Name>
2012-10-17 10:05:11:  0: STDOUT: DBG: 	<Version>300</Version>
2012-10-17 10:05:11:  0: STDOUT: DBG: 	<Description>Autodesk 3ds Max Design 2013 (64-bit) Renderer Adapter</Description>
2012-10-17 10:05:11:  0: STDOUT: DBG: </AdapterInfo>
2012-10-17 10:05:11:  0: STDOUT: DBG: C:\Program Files\Autodesk\3ds Max Design 2013\maxadapter.adp.exe id xml: <AdapterInfo>
2012-10-17 10:05:11:  0: STDOUT: 	<Name>Autodesk 3ds Max 2013 (64-bit)</Name>
2012-10-17 10:05:11:  0: STDOUT: 	<Version>300</Version>
2012-10-17 10:05:11:  0: STDOUT: 	<Description>Autodesk 3ds Max Design 2013 (64-bit) Renderer Adapter</Description>
2012-10-17 10:05:11:  0: STDOUT: </AdapterInfo> 
2012-10-17 10:05:11:  0: STDOUT: DBG: Looking for Adapters in C:\Program Files\Autodesk\3ds Max Design 2013\Adapters\*.
2012-10-17 10:05:11:  0: WARNING: Monitored managed process 3dsmaxProcess is no longer running
2012-10-17 10:05:11:   Scheduler Thread - Render Thread 0 threw an error: 
2012-10-17 10:05:11:   Scheduler Thread - An error occurred in StartJob(): 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process "3dsmaxProcess" has exited or been terminated.
2012/10/17 10:05:04 DBG: Starting network
2012/10/17 10:05:04 DBG: Calling NetRenderPreLoad
2012/10/17 10:05:04 DBG: in NetWorkerPreLoad. jobFile: ; jobname: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012/10/17 10:05:04 DBG: in Init. jobFile: ; jobname: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012/10/17 10:05:04 DBG: in Init. calling nrGetIface. jobToSend: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012/10/17 10:05:04 DBG: in Init. nrGetIface() failed
2012/10/17 10:05:04 DBG: Error initializing System Path Manager
2012/10/17 10:05:04 DBG: in NetWorkerPreLoad. Init() failed
2012/10/17 10:05:04 DBG: NetRenderPreLoad failed
2012/10/17 10:05:04 ERR: Error loading *.max file
2012/10/17 10:05:04 INF: SYSTEM: Production renderer is changed to NVIDIA mental ray. Previous messages are cleared.
2012/10/17 10:05:04 DBG: Stop network

2012-10-17 10:05:12:  >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
2012-10-17 10:05:12:  
Exception Details
FailRenderException -- 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process "3dsmaxProcess" has exited or been terminated.
2012/10/17 10:05:04 DBG: Starting network
2012/10/17 10:05:04 DBG: Calling NetRenderPreLoad
2012/10/17 10:05:04 DBG: in NetWorkerPreLoad. jobFile: ; jobname: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012/10/17 10:05:04 DBG: in Init. jobFile: ; jobname: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012/10/17 10:05:04 DBG: in Init. calling nrGetIface. jobToSend: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012/10/17 10:05:04 DBG: in Init. nrGetIface() failed
2012/10/17 10:05:04 DBG: Error initializing System Path Manager
2012/10/17 10:05:04 DBG: in NetWorkerPreLoad. Init() failed
2012/10/17 10:05:04 DBG: NetRenderPreLoad failed
2012/10/17 10:05:04 ERR: Error loading *.max file
2012/10/17 10:05:04 INF: SYSTEM: Production renderer is changed to NVIDIA mental ray. Previous messages are cleared.
2012/10/17 10:05:04 DBG: Stop network
Exception.Data: ( )
Exception.TargetSite: Void FailRender(System.String)
Exception.Source: deadline
  Exception.StackTrace: 
   at Deadline.Plugins.ScriptPlugin.FailRender(String message)
   at CallSite.Target(Closure , CallSite , CodeContext , Object , Object )
   at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
   at WaitForConnection$21(Closure , PythonFunction , Object , Object )
   at IronPython.Compiler.PythonCallTargets.OriginalCallTarget2(PythonFunction function, Object arg0, Object arg1)
   at IronPython.Runtime.PythonFunction.FunctionCaller`2.Call2(CallSite site, CodeContext context, Object func, T0 arg0, T1 arg1)
   at System.Dynamic.UpdateDelegates.UpdateAndExecute4[T0,T1,T2,T3,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2, T3 arg3)
   at CallSite.Target(Closure , CallSite , CodeContext , Object , String )
   at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
   at StartMax$10(Closure , PythonFunction , Object )
   at IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0)
   at IronPython.Runtime.PythonFunction.FunctionCaller`1.Call1(CallSite site, CodeContext context, Object func, T0 arg0)
   at CallSite.Target(Closure , CallSite , CodeContext , Object )
   at System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1)
   at StartJob$3(Closure , PythonFunction , Object )
   at IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0)
   at IronPython.Runtime.PythonFunction.FunctionCaller`1.Call1(CallSite site, CodeContext context, Object func, T0 arg0)
   at CallSite.Target(Closure , CallSite , CodeContext , Object )
   at System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1)
   at IronPython.NewTypes.Deadline.Plugins.DeadlinePlugin_1$1.StartJob()
   at Deadline.Plugins.ScriptPlugin.StartJob(Job job)

RenderPluginException -- An error occurred in StartJob(): 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process "3dsmaxProcess" has exited or been terminated.
2012/10/17 10:05:04 DBG: Starting network
2012/10/17 10:05:04 DBG: Calling NetRenderPreLoad
2012/10/17 10:05:04 DBG: in NetWorkerPreLoad. jobFile: ; jobname: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012/10/17 10:05:04 DBG: in Init. jobFile: ; jobname: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012/10/17 10:05:04 DBG: in Init. calling nrGetIface. jobToSend: C:\Users\ph\AppData\Local\Thinkbox\Deadline\slave\Ws-ph\plugins\deadlineStartupMax2013.max
2012/10/17 10:05:04 DBG: in Init. nrGetIface() failed
2012/10/17 10:05:04 DBG: Error initializing System Path Manager
2012/10/17 10:05:04 DBG: in NetWorkerPreLoad. Init() failed
2012/10/17 10:05:04 DBG: NetRenderPreLoad failed
2012/10/17 10:05:04 ERR: Error loading *.max file
2012/10/17 10:05:04 INF: SYSTEM: Production renderer is changed to NVIDIA mental ray. Previous messages are cleared.
2012/10/17 10:05:04 DBG: Stop network
RenderPluginException.Cause: JobError (2)
RenderPluginException.HasSlaveLog: True
Exception.Data: ( )
Exception.TargetSite: Void StartJob(Deadline.Jobs.Job)
Exception.Source: deadline
  Exception.StackTrace: 
   at Deadline.Plugins.ScriptPlugin.StartJob(Job job)
   at Deadline.Plugins.Plugin.StartJob(Job job)
   at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask(TaskLogWriter tlw)

Hi,
Have you read this important web page regarding Max2013?
thinkboxsoftware.com/news/20 … -2013.html
Have you installed PU2?
Mike

We have also seen Max 2013 fail to render if IPv6 is enabled on the render nodes, so if you have it enabled on those 3 nodes, try disabling it to see if that helps.

Someone else who had a similar problem was able to fix it by reinstalling:
viewtopic.php?f=11&t=8286

I think he meant reinstalling Max, but if that doesn’t help, then you could try reinstalling Deadline on those machines.

Cheers,

  • Ryan

Hi,

Thanks for the info, but the machines all have PU5.
From the PU readme:

I have tried to reinstall/repair max (with plugins), diasbled ipv6 (network:local area connection ) and even tried to install deadline again, no luck :frowning:

Are you able to use an image from one of the working nodes to re-image the 3 problematic ones? Sometimes that’s just easier than figuring out what the actual problem is. :slight_smile:

Humm, not really since it’s workstations that is used for various task, other the 3d.
But I will try to uninstall / reinstall an other machine then the one is have tried allready