3ds Max Physical Camera renders zoomed in Deadline

Deadline
1

Hello to everyone.

The past month I’m facing a big issue . I’m rendering some stills with an animated camera in 3ds max and the image in the frame buffer is the same as the viewport with safe frame on. But when I’m sending it to deadline to render, then the image in the frame buffer (and the output image) is as if I zoomed a bit the camera. I tried to recreate the camera and render again the stills and at the begin everything looks fine. But then it appears again. The frustrating part is that everything works fine in 3ds max and only when it renders threw deadline the problem occurs… so I can’t troubleshoot the problem easily. Does anyone have any clue, why this is happening?

Programs: 3ds max 2018.4
V-Ray 3.60.04
Deadline Client Version: 10.0.13.6 Release (60bd5de8a)
FranticX Client Version: 2.4.0.0 Release (69a5159bb)
Repository Version: 10.0.23.4 (e0d42871d)
Integration Version: 10.0.23.4 (e0d42871d)

Thanks in advance.

2

There were some fixes for camera views when using state sets, can you try updating?
https://docs.thinkboxsoftware.com/products/deadline/10.0/1_User%20Manual/manual/release-notes.html

Are you using the vray camera or max physical cam?

10.0.17.1
**3ds Max**
* Fixed a bug where V-Ray StateSet rendering could use the wrong camera view.
3

Thank you for your reply. At the moment we can’t update at the latest version because we are in the middle of a production but we will test that solution to. Meanwhile we found another work around. It seemed that the animated FOV at the 3ds Max physical camera caused the issue, so we switched the camera to use the focal length and now some test that we have done looks ok. Maybe there is a bug on getting the data from the FOV of the camera and translating them to the repository file and gives wrong values that changes the rendering image, I don’t know, but I think it should be fixed.
I will keep you updated when we update the deadline , if that fixes also the issue.